Visitor Info

Welcome back to your Zoo!

Please read carefully before planning your visit.

For the health and safety of our animals, staff, volunteers, and guests – all visitors are strongly encouraged to properly wear face masks inside buildings and outside when social distancing cannot be maintained. *Visitors can purchase face masks at each ticket booth and in our gift shops.  

Guests are encouraged to purchase tickets online before your visit. Members are encouraged to reserve free member tickets online before arriving to the Zoo.

Zoo operating hours are subject to change. Check below for current open days and time. 

Regular Zoo Hours

Days Wednesday – Sunday

Time 9:00 am – 4:00 pm

• Birmingham Zoo is closed Monday and Tuesday
• Entry into the Zoo stops thirty (30) minutes before closing

Tickets & Pricing

We encourage guests to purchase and members reserve admission tickets online before your visit!

General Admission Tickets

• Tickets are required for all guests and members
  • Guests can purchase tickets online before your visit – Purchase Tickets HERE
  • Last entry into the Zoo stops thirty (30) minutes before closing

Member Tickets

Zoo Members receive free admission into the Zoo – Reserve Tickets HERE

• Sign in at the top-right of the ticketing page to access and reserve free tickets
  • Once signed in, add the member-type ticket you need (Member Adult/Member Child).
  • Please Note: Only add the number of Member-type tickets to your order based on how many people are on your membership. You may also purchase up to six (6) discounted non-member tickets for guests with your 25% Member discount. 
  • Proceed to checkout, and the sum will discount to zero ($0) at order preview before you confirm and enter your credit card information.
  • Please contact membership@birminghamzoo.com if you do not see your discounts or are prompted to enter credit card information on a members-only order.
• Purchase or renew a Zoo Membership HERE

SNAP/EBT Discount Program 

• Discount can only be applied/tickets sold onsite at the Zoo’s ticket booth. Not sold online.
• Available to Alabama residents ONLY who currently receive SNAP benefits.
  • *Must show a valid, unexpired, signed EBT card in the beneficiary’s name.
  • For full SNAP/EBT discount information at the Birmingham Zoo, click HERE
• Accepted Payment
  • Credit/Debit card will be the only accepted form of payment.
  • Cash will NOT be accepted to buy admission tickets.

PLEASE NOTE

• Admission tickets are non-refundable but are date-transferable up to one year after the purchase date.
  • For assistance with tickets already purchased, email onlinesales@birminghamzoo.com
• Zoo Discounts cannot be combined with any additional coupons, specials, or offers.
• Reciprocal Zoo discounts are available onsite at the ticket booth.

Purchase Tickets HERE

Rides

LIMITED RIDE HOURS: Your Zoo is working hard to give you the opportunity to enjoy the Red Diamond Express Train and Protective Carousel rides you love during daytime operating hours. To accomplish this, we have adjusted the hours that train and carousel rides will be available. Please see the schedule below to know when your favorite rides will be offered.

• Full Moon Wild Slide is CLOSED for repairs and renovation until further notice.

• Family Plus Member Ride Wristbands cannot be reserved online
  • FPM wristbands will be available onsite at the Zoo when you arrive.
  • Show Member card to receive wristbands onsite.

• Ride tickets are for daytime operation only and are not valid for special events
  • One ticket per person per ride, ages 2 years and up.
  • Children under 2 years old must be accompanied by a paying adult on the train and carousel.
  • Children under 12 years of age must be accompanied by a paying adult chaperone on the train.

• Limited Capacity & Cleaning
  • The train and carousel will be operating at limited capacity to ensure riders are at safe distance from one another.
  • In addition, the train and carousel will be thoroughly disinfected and cleaned after each ride.

• PLEASE NOTE
  • Ride tickets are non-refundable but are date-transferable up to one year after the purchase date.
  • Zoo Discounts for rides cannot be combined with any additional coupons, specials, or offers.

OPEN Areas & Attractions

Rides & Attractions

• Red Diamond Express Train
  • Weather Dependent
  • Wednesday – Friday
  • Time 9:00 am – 11:45 and 1:15 pm – 3:45 pm
• Protective Carousel
  • CLOSED during daytime operating hours (until further notice).

Animal Buildings & Areas

• Reptiles
• Predators
• South America/Primates
• Children’s Zoo Barn
• ZOO MAP Download a copy of our map of the Zoo, here

Animal Encounters & Experiences 

• Goat Walk
  • Weather Dependent 
  • Wednesday – Sunday
  • Time  9:30 am
  • Included with the price of daily admission and Members receive free daily admission
  • The Goat Walk is an exciting experience and enrichment activity/exercise for our goats and is not interactive for guests, but is viewable from the walking paths around Alabama Wilds. Please note, the route of the goat walk varies and goats may be walked through certain areas restricted to guests.

Gift Shops

• Front Entrance Gift Shop
  • Open  Wednesday-Sunday
  • Time  9:00 am – 4:00 pm
• Online Gift Shop click HERE to visit

Food & Beverage

• Nourish 205 in Children’s Zoo – outside dining, walk-up window, and indoor dining area
  • Open  Wednesday – Sunday
  • Time  9:00 am – 4:00 pm
  • Menu Items
    • Wed & Thurs – Drinks and Snacks Only
    • Fri – Sun  – Full Menu Available
  • Menu  click HERE
• Elephant Cart – OPEN Friday through Sunday / 10:00 am – 3:00 pm

Outdoor Areas

• Henley Park Lawn
• Nature Play area on Henley Park Lawn

CLOSED Areas & Attractions

• Zoo Grounds and a majority of buildings/indoor animal areas are open, but some playgrounds, Full Moon Wild Slide are CLOSED
• Animal Experiences & Encounters including wildlife shows and demonstrations have been postponed

Rides & Attractions

• Protective Carousel
  • CLOSED during daytime operating hours (until further notice)
• Full Moon Wild Slide 
  • CLOSED until further notice
• CLOSED for the season – reopening Spring 2022
  • Splash Pads
  • Kiwanis Giraffe Encounter & Feedings
  • MyEyeDr. Lorikeet Feedings & Aviary

Buildings & Areas

• Trails of Africa Playground

Encounters & Experiences 

• Camel Rides
• Predator Zone Lion Training
• Sea Lion Show
• Wildlife Show
• Flamingo Feeding
• Ambassador Animals (Mammals)
• Chipangali Research Station

Food & Beverage

• Wild Burger outdoor dining in Trails of Africa
  • CLOSED until Spring 2022
• Elephant Cart – OPEN Friday through Sunday / 10:00 am – 3:00 pm
• CLOSED until further notice:
  • Side Track concessions stand at the Train Depot
  • TouCantina Bar & Funnel Cakes on Henley Lawn in front of the flamingo habitat
  • Plaza Lemonade & Popcorn at the front entrance under the breezeway
  • Dippin’Dots  Predator and Elephant areas
  • Lemonade Stand  Trails of Africa

Gift Shops

• Tiki Hut at Lorikeet Aviary
  • CLOSED until Spring 2022
• Giraffe Outpost
  • CLOSED until Spring 2022

Health & Safety Protocols

Face Masks

• Face Masks are strongly encouraged to be properly worn inside buildings and outside when social distancing cannot be maintained. 
• All Guests & Members to the Birmingham Zoo are strongly encouraged to wear face masks for the protection of other animals, staff, volunteers, and guests.
• Zoo Staff are required to wear face masks around animals and to maintain other heightened safety protocols

Social Distancing

• Capacity  The Zoo maintains strict limits on attendance
• Ground Markers  Directional and distancing markers will guide guests through the Zoo
• Signage and other measures will remind visitors of safe & healthy practices and to follow social distancing guidelines
• ZOO MAP Download a copy of our map of the Zoo, here

Staying Healthy

• Hand Sanitizing Stations have been installed throughout the Zoo and made readily accessible.
• Sanitation Procedures  The Zoo has enhanced our rigorous sanitation protocols and cleaning standards to ensure that all facilities will be thoroughly disinfected.
• High-touch Areas  Staff will be routinely cleaning all surfaces and public areas, such as handrails, viewing glass, door handles, sensory room, and restrooms.
• Feeling Sick? The Zoo continues to follow the current Centers for Disease Control and Prevention guidelines by asking staff and guests to stay home if they are sick, feel sick, or have a fever. We are also encouraging respiratory etiquette, hand hygiene, face masks, and maintaining other heightened safety protocols.

Zoo Manners

• Feeding animals is not allowed. Please respect the special diets of the animals. Treats or “people food” can cause stomach problems for these wonderful creatures.
• Keep habitat areas clean and debris-free. Please help us by not throwing items into the habitats of the animals. Even simple objects can be hazardous if swallowed.
• Stand within the visitor viewing area. Fences and barriers around the animal areas are there for your safety and that of the animals. Please stay on the walkways and viewing areas provided. Stepping over and climbing on barriers is not allowed.
• No pets inside the Zoo only service dogs are prohibited. The Zoo does not offer pet boarding facilities. We allow trained service dogs. Please check with Visitor Services for exact instructions if you are here with a service dog.
• No smoking. No vaping. Recognizing the health, safety, and comfort benefits to humans and animals, Birmingham Zoo maintains a smoke-free, e-cigarette and tobacco product-free environment for all, including areas of Birmingham Zoo property, parking lot, outside grounds, picnic areas, and buildings. Visitors are required to extinguish all smoking materials, including e-cigarettes, before entering Zoo grounds.
• No outside food. Thank you for not bringing outside food into the Zoo. Food and beverages can be purchased at Nourish205, Wild Burger, Sidetrack, and the Gift Shop.

Allergy Information

The Birmingham Zoo is a facility that uses nuts and nut products for animal diet purposes. Traces of nuts or nut products may be found in areas where animal feedings are conducted and areas where Programs and Educational animal demonstrations are performed. The safety of our guests remains a top priority and the Zoo takes precautions to provide a safe environment.