Birmingham Zoo
  • Today's Regular Hours: 9am to 5pm

Visitor Info


The Zoo’s Guest Service staff is pleased to assist guests requiring special assistance to ensure an enjoyable experience.

Please contact the Zoo in advance of your visit by calling 205-879-0409.



Click on the bullet points below to view each section in detail:



Zoo Map

The Zoo Map identifies Quit Zones, Headphone Zones, Sensory Room, family restrooms and areas where weighted lap pads are available for your convenience.

To view the Zoo Map, please click image or click here.


Service Animals

All service animals must check in through our Guest Services office before being admitted on Zoo grounds. During your visit, please be sensitive to the Zoo animals.  If they seem distressed by your service animal’s presence, please step back from the habitat to help the Zoo animal to calm down.

For the health and safety of the Zoo animals, personal pets are not permitted.  The Zoo does not offer pet boarding facilities.



Social Story

Click here or click image for the social story to assist with your Zoo visit.



Staff Training

The most powerful aspect of the Sensory Inclusive Zoo Initiative is the continued staff training.  All Zoo staff participate in training sessions designed to raise their awareness of sensory processing needs, inform them about the services provided through the Sensory Inclusive Zoo Initiative and discuss strategies that they can implement in their daily work to help the Birmingham Zoo reach its goal to be Sensory Inclusive.