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Behind-the-Scenes Encounters & Experiences

Behind-the-Scenes Encounters & Experiences

Behind-the-Scenes Encounters & Experiences 

Come walk on the wild side at the Birmingham Zoo with our Behind the Scenes Encounters!
On these unique experiences, you’ll get an insider’s look at how the Zoo cares for our animals. Encounters are led by a Zoo educator and include a tour of behind-the-scenes animal areas, time with our expert Animal Care Professionals, and a special opportunity to meet animals up close. These unique moments can only be had at the Birmingham Zoo and will build memories that last a lifetime!


Behind the Scenes Encounter: Reticulated Giraffe

Saturdays, 1pm through February 25!

Come see how you measure up with the tallest animal in the world! Get to know our charismatic giraffes as you learn about their adaptations, individual needs, and how we care for them! Tours meet in the main entry plaza and proceed to the giraffe barn in the Trials of Africa. The full experience will last about an hour.

REGISTRATION INFORMATION

Registration is per person. Encounters accommodate up to 8 people in each date/time. Encounters are not private experiences. If you would like to book a private encounter, please email Education@birminghamzoo.com for pricing and availability.

Online ticket sales end 48 hours in advance of each tour date. Members purchasing tours will receive 25% discount on tour registrations. Members must select “member rate” and be logged to receive discounted rates. Anyone not covered by a current membership (i.e. tour reservations purchased by non-members or by members as gifts or for additional individuals not on their membership) must purchase registration + general admission options.

Members:

  • BTS Encounter Member Rate – $60
  • BTS Encounter Member Rate + Adult General Admission: $74.20 ($60 + $14.20)
  • BTS Encounter Member Rate + Senior General Admission: $71.96 ($60 + $11.96)
  • BTS Encounter Non-Member Rate Child General Admission: $70.46 ($60 + $10.46)

Non-members:

  • BTS Encounter Non-Member Rate + Adult General Admission: $98.95 ($80 + $18.95)
  • BTS Encounter Non-Member Rate Senior General Admission: $95.95 ($80 + $15.95)
  • BTS Encounter Non-Member Rate + Child General Admission: $93.95 ($80 + $13.95)

Click here to register. Members must navigate to “Sign in” on the upper right on the booking page to receive discounted rates.

 

POLICIES & RULES

  • AGE: Guests 5 years old and older are welcome on most Encounters. Additional age restrictions are noted in each experience description, if applicable. Guests 12 years of age and under must be accompanied by a paying adult.
  • ACCESSIBILITY: All Behind the Scenes Encounters enter working areas of the Zoo that may not be wheelchair accessible. Service animals are not permitted to enter behind the scenes areas or animal habitats. Modifications for accessibility can be accommodated. Please contact us with accommodation requests at least 48 hours prior to your program to help us build the best possible experience.
  • SAFETY: For the safety of our staff and animals, all participants must wear closed-toe shoes in animal areas.
  • CANCELLATION: Behind the Scenes Encounter purchases are non-refundable. Requests to reschedule experiences must be received at least 48 hours in advance and are subject to availability. Encounters missed without prior notification will not be rescheduled. Any program involving animals is subject to change or cancellation by the Zoo based on animal or human safety considerations, including severe weather. Every effort will be made to offer alternate areas or reschedule tours.
  • WAIVER: All participants must complete a liability waiver prior to the encounter. Parent/guardian signatures will be required for all participants 18 and under.
  • CONDUCT: Participants will enter working areas of the Zoo and be in close proximity to Zoo animals. Participants must follow instructions from Zoo staff at all times. Participants who are disruptive and/or do not follow staff instructions may be removed from the encounter without a refund.

If you have any questions, please contact our Education department at education@birminghamzoo.com or by calling 205.397.3877