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Current Positions

 

  • Full-Time Animal Care Professional I – Elephants

    JOB SUMMARY:

    Animal Care Professional Level I (ACP-I) is a position responsible for the primary daily husbandry activities of an all-male herd of African elephants through a working knowledge of animal care and welfare.  Collectively with other zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo.

    ESSENTIAL FUNCTIONS

    • Displays and demonstrates knowledge of the basic biology, behaviors and husbandry of mammals
    • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
    • Uses proper techniques in shifting animals on their assigned routine.
    • Identifies, recognizes and reports any abnormal behavior of all the animals in their department.
    • Monitors weather related needs for the animals in their department and shelters animals appropriately.
    • Identifies, documents, and properly communicates any animal medical problems to the Elephant Manager and Veterinary staff in a timely manner.
    • Develops a good line of communication with the Elephant Manager to ensure that all facilities and animals are in good order, and that all problems are reported.
    • Uses classical and operant conditioning with the animals in their department.
    • Utilizes and documents on the Training Goal Worksheet daily.
    • Utilizes the Environmental Enrichment Program and the enrichment requirements of the animals within their department. Properly records the results of enrichment by using the Enrichment Approval and Evaluation forms.
    • Creates new enrichment ideas and items to be added to their department repertoire.
    • Properly utilizes the animal record keeping systems within the department.
    • Documents animal behaviors or issues on the Daily Report.
    • Maintains and updates the departments’ animal files.
    • Prepares and presents keeper chats to Zoo visitors and guests.
    • Other duties as assigned.

    PROFESSIONAL EXPECTATIONS

    • Becomes familiar with the BZI employee hand book, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
    • Sets a positive example for their fellow ACPs. Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
    • Actively participates in AZA or AAZA activities.
    • Actively participates in Zoo activities, fundraisers, etc.
    • Completes PEM within 3 years of start date.

    An ACP-I is expected to maintain all of the above expectations to remain at this level.  These expectations will be monitored and evaluated by the Elephant Manager throughout the year and documented.

    QUALIFICATIONS

    • High School degree, or some college; Bachelor’s Degree in an animal related field preferred.
    • Previous experience or internship in a zoological institution.
    • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
    • Must have ability to foster teamwork within and across teams.
    • Competency in computer skills.
    • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
    • Must be First aid/CPR certified, or be willing to be certified..
    • Must have current negative TB test and provide documentation, or be willing to have a TB test.

    Interested candidates should complete an online application.

     

    Full-Time Maintenance Technician

    SUMMARY

    Birmingham Zoo is looking for Maintenance Technicians in our Operations Department. Work involves executing projects to maintain, repair or construct facilities at the Birmingham Zoo. Work assignments are received through work orders, observation and meetings. Work is evaluated through meetings, budget, time constraints and results achieved.

    ESSENTIAL FUNCTIONS

    • Performs preventative maintenance; responds to trouble calls and work orders, inspects buildings and equipment; implements repairs, maintenance and installation as needed or assigned.
    • Depending on skill set, is involved in routine maintenance involving electrical, HVAC, carpentry, auto repair, welding, plumbing, concrete work, and construction.
    • Performs routine maintenance on the train and carousel.
    • Maintains maintenance logs as directed.
    • Completes engine repairs.
    • Completes all work orders as directed.
    • Utilizes and/or operates vehicles such as trucks and construction vehicles.
    • Utilizes the following materials: blueprints, calculator, computer, general office equipment, hand-tools, and power equipment.

    QUALIFICATION REQUIREMENTS

    • High School Diploma or GED — some College or degree preferred.
    • Two to five years of field experience within a building trade or related skill set.
    • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
    • Must have ability to foster teamwork within and across teams.
    • Must have basic competency in computer skills.
    • Must have a current valid driver’s license with no prior traffic violations (within the last five years) as well as a valid Alabama Commercial Driver’s License.
    • Must provide documentation of current, negative TB test within the last year.

    SAFETY ANALYSIS

    The Maintenance Technician position is impacted by hazardous exposures common to the maintenance industry.  Some of the following exposures will occur daily:

    • Hazards associated with train and carousel ride operation and maintenance.
    • The proper use and understanding of cleaning agents
    • Hazards associated with swimming pool maintenance and the use of chloride.
    • Equipment operation requiring the use of personal protective equipment such as ear and eye protection.
    • Understanding the hazards of confined space.
    • The hazards of working with electricity.
    • Requirement to troubleshoot equipment in high and hard to reach locations.

    Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.

    The Maintenance Technician is responsible for following safety policies and procedures for their areas.

    The use and understanding of a variety of personal safety equipment is mandatory.

    Interested candidates should complete an online application.

     

    Full-Time Animal Care Professional I  – Birds

    Job Summary:

    The Birmingham Zoo is currently seeking applications for an Animal Care Professional in the Birds Department.  Under the direction of the Zoological Manager, the successful candidate will be responsible for providing a high level of care to a diverse collection of species.

    Primary responsibilities of this position include monitoring animal health, maintaining cleanliness of animal areas, providing environmental and behavioral enrichment, preparing diets, modifying exhibits, maintaining accurate records, and presenting both formally and informally for the public.  The candidate must be a motivated self-starter that is enthusiastic and team oriented.  This position requires a team player capable of positive interactions with staff, guests, and volunteers.

    This is a full time position working at least 40 hours per week, including weekends, holidays, and late events as needed.  Successful candidates will work in close proximity to dangerous animals, and professionalism and good communication are required.

    Minimum qualifications (Special skills, knowledge, ability, education, etc.):

    • Bachelor’s degree in a relevant field
    • Minimum of one year of experience in an AZA facility
    • Basic knowledge of the management of captive animal populations, including related AZA conservation programs
    • Good decision-making skills
    • Ability to provide proof of a current negative TB test or willingness to have one
    • Ability to work under challenging physical conditions and perform strenuous duties in extreme weather
    • Capability to routinely lift and/or move at least 50 pounds
    • Demonstrated understanding of principles of operant conditioning
    • Current valid driver’s license with no prior traffic violations (within the last five years).
    • First aid/CPR certified, or be willing to be certified.
    • Excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills, and the ability to handle multiple tasks and meet deadlines.
    • Ability to foster teamwork within and across teams.
    • Competency in computer skills

    Interested candidates should complete an online application.

     

    Full-Time Animal Care Professional II – Predators

    JOB SUMMARY:

     Animal Care Professional Level II (ACP-II) is a position responsible for the primary daily husbandry activities of the Predator department with a basic working knowledge of animal care and welfare.  Collectively with other Zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo.

     ESSENTIAL FUNCTIONS

    • Displays and demonstrates knowledge of the basic biology, behaviors and husbandry of mammals, specifically carnivores.
    • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
    • Uses proper techniques in shifting animals on their assigned routine.
    • Identifies, recognizes and reports any abnormal behavior of all the animals in their department.
    • Monitors weather related needs for the animals in their department and shelters animals appropriately.
    • Identifies, documents, and properly communicates any animal medical problems to the Zoological Manager and Veterinary staff in a timely manner.
    • Develops a good line of communication with the Zoological Manager and Curator to ensure that all facilities and animals are in good order, and that all problems are reported.
    • Uses classical and operant conditioning with the animals in their department.
    • Utilizes and documents on the Training Goal Worksheet daily.
    • Utilizes the Environmental Enrichment Program and the enrichment requirements of the animals within their department. Properly records the results of enrichment by using the Enrichment Approval and Evaluation forms.
    • Creates new enrichment ideas and items to be added to their department repertoire.
    • Properly utilizes the animal record keeping systems within the department.
    • Documents animal behaviors or issues on the Daily Report.
    • Maintains and updates the departments’ animal files.
    • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
    • Prepares and presents Public Animal Talks to Zoo visitors and guests.
    • Expands knowledge of animal care by cross-training in other animal departments.
    • Actively participate in one or more of the following: AAZK, enrichment or training committee, safety committee, interpretive committee, weapon’s team, area research projects, education or conservation programs, or other activity that enhances or promotes the Birmingham Zoo.
    • Exhibits the ability to apply classical and operant conditioning and to train at least basic behaviors, as defined by the area SOPs.
    • Uses environmental enrichment in daily routines and assists in the development of the departmental program, including researching and developing new enrichment options and development of enrichment schedules.
    • Actively plays a key role in resolving any animal related emergencies or drills that occur within the zoo (i.e. dangerous animal escape), regardless of which animal area the emergency is in.
    • Assist ZM in preparing for animal immobilizations.
    • Assists in training new staff members to include seasonal staff and interns.

    In addition to the above has the employee has taken the initiative to maintain Level II expectations listed below:

    • Expands knowledge of animal care by cross-training in other animal departments.
    • Actively participate in one or more of the following: AAZK, enrichment or training committee, safety committee, interpretive committee, weapon’s team, area research projects, education or conservation programs, or other activity that enhances or promotes the Birmingham Zoo.
    • Exhibits the ability to apply classical and operant conditioning and to train at least basic behaviors, as defined by the area SOPs.
    • Uses environmental enrichment in daily routines and assists in the development of the departmental program, including researching and developing new enrichment options and development of enrichment schedules.
    • Actively plays a key role in resolving any animal related emergencies or drills that occur within the zoo (i.e. dangerous animal escape), regardless of which animal area the emergency is in.
    • Assist ZM in preparing for animal immobilizations.
    • Assists in training new staff members to include seasonal staff and interns.
    • Seeks out courses or training opportunities to better their skill and knowledge base.

    PROFESSIONAL EXPECTATIONS

    • Familiarizes themselves with the BZI employee hand book, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
    • Sets a positive example for their fellow ACPs. Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
    • Actively participates in AZA or AAZA membership, committees and activities.
    • Actively participates in Zoo activities, fundraisers, etc.

    An ACP-II is expected to maintain all of the above expectations to remain at this level.  These expectations will be monitored and evaluated by the Zoological Manager throughout the year and documented.

    QUALIFICATIONS

    • High School degree, or some college; Bachelor’s Degree in an animal related field preferred.
    • At least 1-2 years’ experience or internship in a zoological institution.
    • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
    • Must have ability to foster teamwork within and across teams.
    • Competency in computer skills.
    • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
    • Must be First aid/CPR certified.
    • Must have current negative TB test and provide documentation, or be willing to have a TB test.

    Interested candidates should complete an online application.

     

    Full-Time Animal Care Professional III – Evening Shift

    SUMMARY

    Animal Care Professional Level III (ACP-III) is a lead position responsible for the primary husbandry activities of a variety of the animal collection from afternoon hours to evening. By working across departments a demonstrated good working knowledge of animal care and welfare is required.  ACP III has also taken the steps to become proficient in their expertise to act as Lead ACP in the absence of the Curator. Collectively with other Zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo.

    ESSENTIAL FUNCTIONS

    • Displays and demonstrates knowledge of the basic biology, behaviors and husbandry of the animals across departments in the daily routine, specifically closing routines.
    • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
    • Uses proper techniques in shifting animals on their assigned routine.
    • Identifies, recognizes and reports any abnormal behavior of all the animals in their department.
    • Monitors weather related needs for the animals across departments and shelters animals appropriately.
    • Identifies, documents, and properly communicates any animal medical problems to the Curator and Veterinary staff in a timely manner. Completes assignments for animal immobilizations.
    • Develops a good line of communication with the Zoological Managers of all areas and Curators to ensure that all facilities and animals are in good order, and that all problems are reported.
    • Utilizes the Environmental Enrichment Program and the enrichment requirements of the animals across departments. Properly records the results of enrichment by using the Enrichment Approval and Evaluation forms.
    • Creates new enrichment ideas and items to be added to department repertoires.
    • Properly utilizes the animal record keeping systems.
    • Documents animal behaviors or issues on the Daily Report.
    • Maintains and updates the departments’ animal files.

    Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.

    Prepares and presents Public Animal Talks to Zoo visitors and guests.

    • Expands knowledge of animal care by cross-training in all animal departments.
    • Actively participate in one or more of the following: AAZK, enrichment or training committee, safety committee, interpretive committee, weapon’s team, area research projects, education or conservation programs, or other activity that enhances or promotes the Birmingham Zoo.
    • Exhibits the ability to apply classical and operant conditioning and to train at least basic behaviors, as defined by the area SOPs.
    • Uses environmental enrichment in daily routines and assists in the development of the departmental program, including researching and developing new enrichment options and development of enrichment schedules.
    • Actively plays a key role in resolving any animal related emergencies or drills that occur within the zoo (i.e. dangerous animal escape), regardless of which animal area the emergency is in.
    • Assist areas in preparing for animal immobilizations.
    • Assists in training new staff members to include seasonal staff and interns.

    In addition to the above the employee has taken the initiative to maintain Level III expectations listed below:

    • Acts as Lead ACP in Curators absence.
    • Creates, applies for and/or accepts projects that benefit the animals under their care or conservation efforts and to present those results to peers at a conference, or to co-workers at Zoo training sessions.
    • Seeks out courses or training opportunities to better their skill and knowledge base. Shares their knowledge with others.
    • Assists areas with input on exhibit creation or changes.
    • Champions conservation efforts by BZI.
    • Other duties as assigned.

    PROFESSIONAL EXPECTATIONS

    • Familiarizes themselves with the BZI employee hand book, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
    • Sets a positive example for their fellow ACPs. Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
    • Actively participates in AZA or AAZA membership, committees and activities.
    • Actively participates in Zoo activities, fundraisers, etc.

    An ACP-III is expected to maintain all of the above expectations to remain at this level.  These expectations will be monitored and evaluated by the Curator throughout the year and documented.

    SUPERVISORY RESPONSIBILITIES

    • No direct reports; has input on giving direction to ACP I”s and ACP II’s, seasonal staff and volunteers

    QUALIFICATIONS

    • High School degree, or some college; Bachelor’s Degree in an animal related field preferred.
    • At least 3-4 years’ experience or internship in a zoological institution.
    • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
    • Must have ability to foster teamwork within and across teams.
    • Competency in computer skills.
    • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
    • Must be First aid/CPR certified.
    • Must have current negative TB test and provide documentation, or be willing to have a TB test.

    POSITION TYPE AND HOURS OF WORK

    • Full time
    • Schedule varies between weekdays and weekends. Weekend work required as well as occasional evening work and holidays.

    Interested candidates should complete an online application.

     

    Full-Time Associate Veterinarian

    Job Summary:

    This position contributes to the success of Birmingham Zoo, Inc. by providing the highest standard of animal care for the living collection and developing interdisciplinary partnerships to benefit animal welfare. Performs as a clinical veterinarian providing medical and surgical treatment to the animal collection as well as conducting clinical and health-related investigations. The associate veterinarian is a member of the veterinary team which also consists of the director of animal health, a veterinary intern (joint with Auburn University’s College of Veterinary Medicine, spending 3 months per year at the zoo), two licensed veterinary technicians, and two hospital keepers. The veterinarian would also be expected to participate in education of veterinary student and veterinary technician externs.

    Collectively with other zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo.

    ESSENTIAL FUNCTIONS

    • Responsible for providing comprehensive medical care from a preventative medical approach including, but not limited to: physical examinations, disease and parasite prophylaxis, treatment, and quarantine procedures.
    • Respond to information requests from animal managers and keepers concerning potential or emergency medical care for animals in the collection.
    • Administer and monitor anesthesia when appropriate.
    • Prescribe, administer, and evaluate results of diagnostic examinations, radiographs, and clinical pathology specimens including microbiology, blood samples, and fecal tests.
    • Recognize various symptoms, diagnose, and isolate causes of acute or chronic illnesses, infectious and noninfectious diseases, or injuries affecting animals in the collection.
    • Perform minor or major surgical procedures and/or administer medications using currently accepted veterinary standards to properly treat, cure and/or control the affliction or injury.
    • In consultation with curatorial staff, determine when animals require euthanasia due to their medical condition, age, or quality of life and perform this procedure when appropriate.
    • Participate in behavioral training of animals for medical procedures.
    • Provide training of animal keepers and other zoo staff about zoonotic diseases and veterinary considerations of zookeeping and animal handling when required.
    • Perform gross necropsies, and interpret histopathological results with any ancillary diagnostics to prevent similar deaths if possible. Educates curatorial staff about mortalities.
    • Remain current on general, zoo, and wildlife veterinary knowledge as well as pertinent regulations and veterinary standards.
    • Properly and timely document and prepare written records(s) of any procedure or exam conducted on any animal in the collection and ensure the record is incorporated into the animal’s permanent medical record.
    • Provide medical screening, quarantine examination, certification of health and/or crating of animals for new acquisitions and/or shipments of animals from the zoo.
    • Engage in topic rounds and journal rounds.
    • Must be familiar with the protocols for handling Class II narcotics and all controlled substances.
    • Communicate problems or concerns as it relates to the collection, staff, or public to the director of animal health or other member of senior staff.
    • Develop and maintain professional contacts with veterinarians of other zoos and professional organizations, nationally and internationally.
    • Interact with Zoo visitors concerning Zoo operations, education and conservation.
    • Must be able to work any day of the week as needed to provide adequate veterinary coverage.
    • Must be within 20min of the zoo when on call.
    • And other duties as assigned.

    Minimum qualifications (Special skills, knowledge, ability, education, etc.):

    • Doctorate of Veterinary Medicine from an institution accredited or recognized by the American Veterinary Medical Association required. ACZM certification or eligibility preferred.
    • Must be able to obtain a valid state veterinary license and controlled substance certificate within 2 months of hire date, DEA controlled substance registration certificate, and national USDA/APHIS accreditation within 6 months of hire date.
    • Minimum of two years relevant experience or training in zoo animal veterinary medicine required.
    • Excellent oral and written communication skills.
    • Strong organizational skills and eye for detail and accuracy.
    • Understanding and appreciation for BZI’s mission.

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

    • Use of hands, fingers, tools or controls.
    • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
    • Routinely lift and/or move up to 50 pounds.
    • Exposure to wet surfaces during daily cleaning.
    • Depending on assignment, the requirement of wearing a face mask for long periods of time.
    • Depending on assignment, exposure to the elements can be expected.

    To apply please complete an online application and attach a current resume.

     

     

    Full-Time Zoological Manager – Ambassador Animals

    Job Summary:

    The Zoo Manager (ZM) works closely with the department Curator and is tasked with both supervisory responsibility and care for the assigned animals. Collectively with other zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining and serves to further the mission of the Birmingham Zoo.

    The ZM is responsible for an assigned area which includes the animals, facilities and staff. This person will provide a technical lead in the care for the animals in the assigned area, including coordination with other Zoo employees.

    The Programs ZM coordinates the interpretive and animal portions of all presentations involving program animals, including Wildlife Shows, Zoo to You programs, special events, media appearances, birthday parties, volunteer animal handling and education programs.  The ZM of Ambassador Animals works closely with the Education Manager and other Animal Departments to develop interpretive content that is in line with the Zoo’s educational goals. The ZM of Ambassador Animals also works with other area ZMs that use exhibit animals for interpretive purposes to deliver quality interpretive programs to the public.

    ESSENTIAL FUNCTIONS

    • Supervises and trains the animal keepers in the approved protocol for the assigned area.
    • Makes recommendations regarding changes to Zoo policy or procedure to insure continuous improvement.
    • Provides recommendations and support for professional development of assigned staff in animal husbandry, education and conservation programs.
    • Inputs animal data into the computer system to insure current data is available to all zoo staff members regarding assigned animals.
    • Assists in cleaning and maintaining animal exhibits, including the use of chemical agents and special tools to assure the health and safety of the animals. Monitors and inspects animal exhibits and areas to insure compliance with USDA standards.
    • Evaluates and prepares assigned animals diet and consults with the Curator and/or Veterinarian staff based on the condition of the animal, weather and temperature influence, and any other special consideration relating to the species or individual animal.
    • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
    • Communicates problems or concerns as it relates to the collection, staff or public to the Curator and/or other member of senior staff.
    • Interacts with Zoo visitors concerning Zoo operations, education and conservation.
    • Follows established protocol unless directed by a supervisor to deviate from that protocol.
    • Coordinates training of the use of program animals with the volunteers and education staff.
    • Coordinates with the Marketing Department for animal media segments for weekly TV spots. Designates and schedules an Ambassador Animals staff member to present on media segments.
    • Manages and coordinates Zoo to You off grounds programs.
    • Supervises Animal Handling and Creature Cart Programs. Schedules and assigns Ambassador Animals staff to man these programs.
    • Expected to write articles for Zoo publications. Will also be encouraged to publish and present papers in specialty area, as well as represent the Zoo at professional conferences.
    • Ensures USDA and AZA compliance at all times.
    • Manages husbandry and care programs with best welfare in mind.
    • Other duties as assigned.

    Minimum qualifications (Special skills, knowledge, ability, education, etc.):

    • College degree preferred in a relevant field of study.
    • Minimum three years’ experience as a keeper with at least one year senior or Lead keeper experience.
    • Membership in AZA, AAZK and graduation from AZA’s Management School is preferred.
    • Willingness to be a team player.
    • Understanding and appreciation for BZI’s mission.
    • Must be willing to travel locally.
    • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
    • Knowledge of basic computer skills including Word, Excel, Microsoft Office.
    • Must have good oral and written communication skills as well as good observational skills.
    • Must have good presentation and public speaking skills.
    • Must be Certified Interpretive Guide; will be expected to take and pass IATCB exam
    • Must have current negative TB test and rabies titer and provide documentation, or be willing to have a TB test and rabies titer.
    • Must be First aid/CPR certified or willing to be trained and certified.

    POSITION TYPE AND HOURS OF WORK

    • Full time
    • Schedule varies between weekdays and weekends. Weekend work required as well as occasional evening work and holidays.
    • Will be included in the “Manager on Duty” schedule.

    Interested candidates should complete an online application.

     

    Part-Time Central Office Assistant

    JOB SUMMARY:

    The Central Office Assistant provides support in administrative work involving a high degree of flexibility and action.  This position will be the point person for sever weather monitoring and answer telephones. Maintains the central communications center for the Zoo.

    ESSENTIAL FUNCTIONS

    • Answers telephone calls using a multi-line telephone system, routing calls or taking messages as required. Screens all calls with for priority issues that need to get communicated to senior executives.
    • Assists in routing any questions, concerns and emergencies to appropriate person or department. Provides general information to zoo guests and callers.
    • Monitors severe weather to ensure safety of Zoo guests and staff. Communicates unsafe weather conditions to executive and/or manager on duty.
    • Monitors all Zoo emergency protocols. Takes action in Zoo emergency’s by calling 911, etc.  Participates in emergency drills and critiques.
    • Signs out vehicles to Zoo staff as needed.
    • Maintains a daily log recapping the events of each operational day.
    • Maintains Administration copy machine; calls dealer for service if needed. Maintains copy paper supply.
    • Acts as point of contact for vendors, contractors, and other outside entities that interact with facilities management as needed.
    • Monitors “Facility Dude” software program and closes work orders as necessary.
    • Posts outgoing Zoo mail; maintain postage log to track postage costs; maintain postage machine. Makes afternoon mail runs to Zoo property post office box retrieves incoming mail and mails outgoing mail.  Sorts and distributes mail and other correspondence in Zoo areas.
    • Assists in ordering office supplies as requested for all departments. Assists in stocking supply cabinet and maintaining inventory.
    • Assists in troubleshooting telephone issues.
    • Monitors Administration Fax machine. Distributes faxes to addressed individuals.
    • Maintains flexibility in adjusting to numerous changes in plans as dictated by the events of the day.
    • Assist as needed with special events, VIP tours, etc.
    • Other duties as assigned.

    QUALIFICATIONS

    • High school diploma or equivalent required; some college preferred.
    • 1-2 years previous experience in similar position.
    • Ability to work independently and achieve high productivity with little supervision in a fast paced office environment; must be able to multi-task.
    • Excellent computer skills with proficiency in all Microsoft Office programs to include Excel and PowerPoint.
    • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
    • Must have ability to foster teamwork within and across teams.
    • Must have excellent customer service skills.

    POSITION TYPE AND HOURS OF WORK

    • Part time
    • Weekends, and either a Monday or Friday. Occasional weekdays may be required to cover off time; occasional evening hours (during special events) may also be required.

    Interested candidates should complete an online application.

  • Full-Time Animal Care Professional III – Predators

    JOB SUMMARY:

    Animal Care Professional Level III (ACP-III) is a position responsible for the primary daily husbandry activities of the Predator department with a basic working knowledge of animal care and welfare.  ACP III has also taken the steps to become proficient in their expertise to act as Lead ACP in the Zoo Managers absence.  Collectively with other Zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo.

    ESSENTIAL FUNCTIONS

    • Displays and demonstrates knowledge of the basic biology, behaviors and husbandry of mammals, specifically carnivores.
    • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
    • Uses proper techniques in shifting animals on their assigned routine.
    • Identifies, recognizes and reports any abnormal behavior of all the animals in their department.
    • Monitors weather related needs for the animals in their department and shelters animals appropriately.
    • Identifies, documents, and properly communicates any animal medical problems to the Zoological Manager and Veterinary staff in a timely manner.
    • Develops a good line of communication with the Zoological Manager and Curator to ensure that all facilities and animals are in good order, and that all problems are reported.
    • Uses classical and operant conditioning with the animals in their department.
    • Utilizes and documents on the Training Goal Worksheet daily.
    • Utilizes the Environmental Enrichment Program and the enrichment requirements of the animals within their department. Properly records the results of enrichment by using the Enrichment Approval and Evaluation forms.
    • Creates new enrichment ideas and items to be added to their department repertoire.
    • Properly utilizes the animal record keeping systems within the department.
    • Documents animal behaviors or issues on the Daily Report.
    • Maintains and updates the departments’ animal files.
    • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
    • Prepares and presents Public Animal Talks to Zoo visitors and guests.
    • Expands knowledge of animal care by cross-training in other animal departments.
    • Actively participate in one or more of the following: AAZK, enrichment or training committee, safety committee, interpretive committee, weapon’s team, area research projects, education or conservation programs, or other activity that enhances or promotes the Birmingham Zoo.
    • Exhibits the ability to apply classical and operant conditioning and to train at least basic behaviors, as defined by the area SOPs.
    • Uses environmental enrichment in daily routines and assists in the development of the departmental program, including researching and developing new enrichment options and development of enrichment schedules.
    • Actively plays a key role in resolving any animal related emergencies or drills that occur within the zoo (i.e. dangerous animal escape), regardless of which animal area the emergency is in.
    • Assist ZM in preparing for animal immobilizations.
    • Assists in training new staff members to include seasonal staff and interns.

    In addition to the above the employee has taken the initiative to maintain Level III expectations listed below:

    • Acts as Lead ACP in Zoo Managers absence.
    • Evaluates animal’s dietary needs. Consults with the Zoo Manager, Curator and veterinarian about dietary needs based on the condition of the animal, weather and temperature influence, and any other special consideration relating to the species or individual animal.
    • Creates, applies for and/or accepts projects that benefit the animals under their care or conservation efforts and to present those results to peers at a conference, or to co-workers at Zoo training sessions.
    • Seeks out courses or training opportunities to better their skill and knowledge base. Shares their knowledge with others.
    • Assists Zoo Manager with input on exhibit creation or changes.
    • Champions conservation efforts by BZI.
    • Other duties as assigned.

    PROFESSIONAL EXPECTATIONS

    • Familiarizes themselves with the BZI employee hand book, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
    • Sets a positive example for their fellow ACPs. Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
    • Actively participates in AZA or AAZA membership, committees and activities.
    • Actively participates in Zoo activities, fundraisers, etc.

    An ACP-III is expected to maintain all of the above expectations to remain at this level.  These expectations will be monitored and evaluated by the Zoological Manager throughout the year and documented.

    QUALIFICATIONS

    • High School degree, or some college; Bachelor’s Degree in an animal related field preferred.
    • At least 3-4 years’ experience or internship in a zoological institution.
    • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
    • Must have ability to foster teamwork within and across teams.
    • Competency in computer skills.
    • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
    • Must be First aid/CPR certified.
    • Must have current negative TB test and provide documentation, or be willing to have a TB test.

    SAFETY ANALYSIS

    The ACP-I is expected to maintain the highest level of safety in the work area through implementation of safety protocols and procedures. The ACP-I position is impacted by a wide variety of potentially hazardous exposures:

    • Depending on assignment, the ACP will have to deal with the unpredictability of wild animals.
    • The care and husbandry of animals, some of whom are dangerous or may carry zoonotic diseases.
    • The proper use and understanding of cleaning and disinfecting agents.
    • Weather conditions including extreme heat, cold and storm conditions.

    Specific training and procedures designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection will be provided.

    The use and understanding of a variety of personal safety equipment is mandatory.

    Animal Care Professionals, as with any employee of the zoo, are required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

    • Use of hands, fingers, tools or controls.
    • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
    • Routinely lift and/or move more than 50 pounds.
    • Exposure to wet surfaces and slippery surfaces.
    • Required to wear a face mask and or other personal protective equipment for long periods of time.
    • Depending on assignment, exposure to the elements can be expected.

    Interested candidates should complete an online application.

     

    Part-Time Rides and Attractions Operator

    SUMMARY

    The Ride/amusement Operator is responsible for the safety and maintenance of their assigned amusement/ride.  Responsibilities also include providing safe, friendly service while operating one of the Zoo’s rides/amusements.

    ESSENTIAL FUNCTIONS

    • Provide excellent customer service at all times to guests and staff.
    • Completes daily cleaning and basic maintenance checks on ride/attraction prior to Zoo opening. Reports any problems that would lead to unsafe operations to supervisors.
    • If assigned as a Train Operator, maintains all daily, weekly, and monthly checklists for the train and track.
    • Operates the ride/attraction while observing riders and ride to ensure safe operation.
    • Acquires ride tickets from guests and/or checks wristbands. Records rider numbers daily.
    • Assists riders on and off ride/attraction as needed, to include handicapped/wheelchairs if applicable.
    • Acknowledges guest questions regarding basic zoo information and daily schedules and answers appropriately. Seeks answer if unknown to operator.
    • Attains a basic knowledge of membership packages/benefits for encouraging memberships.
    • Monitors and responds to inappropriate or unsafe guest behavior. Determines severity of behavior and contacts appropriate management to implement emergency plan.
    • Conducts and maintains daily checklists for designated area including, but not limited to: operation of, maintenance of, and cleaning of ride/attraction.
    • As an Ambassador of the Zoo, projects professionalism in behavior, speech, appearance, and radio communications at all times.
    • Entertains guests during ride/amusement by following assigned scripts determined by the ride/amusement.
    • Other duties as assigned

    QUALIFICATIONS

    • High School Degree or GED, College preferred.
    • Must be at least 21 years of age.
    • Presentation skills helpful.
    • Must have excellent written and verbal communication skills; have high energy and enthusiasm for guest interactions and completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
    • Must have ability to foster teamwork within and across teams.
    • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
    • Must be First aid/CPR certified, or willing to become certified.

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

    • Use of hands, fingers, tools or controls.
    • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear.
    • Routinely lift and/or move up to 50 pounds.
    • Exposure to wet surfaces.
    • Depending on assignment, exposure to the elements can be expected.

    SAFETY ANALYSIS

    The Ride/amusement Operator position is impacted by hazardous exposures common to retail operations as well as public safety in an outdoor environment.  Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.

    The Ride/amusement Operator is responsible for following safety policies and procedures for their areas and to make any recommendations to the Operations Manager as necessary.

    The use and understanding of a variety of personal safety equipment is mandatory.

    The Ride/amusement Operator, as with any employee of the zoo, is required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.

    POSITION TYPE AND HOURS OF WORK

    • Full time or part time
    • Weekdays and weekends required, occasional evening hours (during special events) and holidays.

    To apply please complete an online application and attach a current resume.

 

  • The Birmingham Zoo is an Equal Opportunity Employer and drug-free facility.