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Current Positions

The Birmingham Zoo is an Equal Opportunity Employer and drug-free facility.



To apply to one of these positions, please fill out the online application

ONLINE APPLICATION



Animal Care Professionals

Finance

Membership

Operations

Maintenance

Visitor Services



To apply to one of these positions, please fill out the online application

ONLINE APPLICATION



Animal Care Professionals

Full-Time Animal Care Professional II – Predators

JOB SUMMARY

The Birmingham Zoo is looking for a dynamic and experienced keeper to join our team. Our Animal Care Professional Level II (ACP-II) is a full time position responsible for the daily training and husbandry of 12 species of animals in the Predator building through operant conditioning and enrichment to provide exemplary animal care and welfare. In addition to animal care and training, this position will also include daily maintenance of animal habitats, behind the scenes tours and interactions, and public lion training demonstrations. Collectively with other zoo employees, these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo. As part of the predator department, this position may include cross training on other routines, as needed.

ESSENTIAL FUNCTIONS

  • Displays and demonstrates knowledge of the basic biology, behaviors, and the husbandry needs of animals in the Predator building.
  • Cleans and maintains all animal areas to USDA standards, this includes the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals.
  • Maintains highest level of safety at all times.
  • Actively supports area policies and procedures, mission, vision, and strategic plan of Birmingham Zoo.
  • Identifies, recognizes, documents and reports any abnormal animal behavior, facility issues or any other issues in their department to their Zoological Manager in a timely manner.
  • Identifies, documents, and properly communicates any animal medical issues to the Zoological Manager and Veterinary staff in a timely and appropriate manner.
  • Demonstrates skillful use of operant conditioning with the animals in their department.
  • Creates new enrichment ideas and items to be added to their department repertoire.
  • Properly utilizes the animal record keeping systems within the department.
  • Maintains and updates the departments’ animal files.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Prepares and presents keeper chats to Zoo visitors and guests.
  • Other duties as assigned.

QUALIFICATIONS

  • High School degree, or some college; Bachelor’s Degree in an animal related field highly preferred.
  • At least 3 years’ experience on staff in a zoological institution (AZA accredited zoo or aquarium preferred).
  • Experience with operant conditioning and enrichment programs.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and have the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must be dependable and demonstrate flexibility in regards to work schedules, including hours, weekends, and holidays.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

PROFESSIONAL EXPECTATIONS

  • Become familiar with the BZI employee hand book, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Set a positive example for their fellow Animal Care Professionals. Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participate in Zoo activities, fundraisers, etc.

To apply please complete an online application and attach a current resume.

 

 

Full-Time Animal Care Professional I – Trails of Africa

JOB SUMMARY

Animal Care Professional Level I (ACP-I) is a position responsible for the primary daily husbandry activities of the Trails of Africa department with a basic working knowledge of animal care and welfare. The Trails of Africa department is comprised of reticulated giraffe, southern white rhinoceros, Nile hippopotamus, ostrich, plains zebra and several species of duiker.  Collectively with other zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo.

ESSENTIAL FUNCTIONS

  • Displays and demonstrates the basic biology, behaviors and husbandry of mammals
  • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals on their assigned routine.
  • Identifies, recognizes and reports any abnormal behavior of all the animals in their department.
  • Monitors weather related needs for the animals in their department and shelters animals appropriately.
  • Identifies, documents, and properly communicates any animal medical problems to the Zoological Manager and Veterinary staff in a timely manner.
  • Develops a good line of communication with the Zoological Manager and Curator to ensure that all facilities and animals are in good order, and that all problems are reported.
  • Uses classical and operant conditioning with the animals in their department.
  • Utilizes and documents on the Training Goal Worksheet daily.
  • Utilizes the Environmental Enrichment Program and the enrichment requirements of the animals within their department. Properly records the results of enrichment by using the Enrichment Approval and Evaluation forms.
  • Creates new enrichment ideas and items to be added to their department repertoire.
  • Properly utilizes the animal record keeping systems within the department.
  • Documents animal behaviors or issues on the Daily Report.
  • Maintains and updates the departments’ animal files.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Prepares and presents formal and informal interpretive animal chats with zoo guests.
  • Other duties as assigned.

QUALIFICATIONS

  • High School degree, or some college; Bachelor’s Degree in an animal related field preferred.
  • Previous experience or internship in a zoological institution. Hoofstock experience preferred.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

PROFESSIONAL EXPECTATIONS

  • Become familiar with the BZI employee hand book, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Set a positive example for their fellow ACPs. Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participate in AZA or AAZK activities.
  • Actively participate in Zoo activities, fundraisers, etc.

An ACP-I is expected to maintain all of the above expectations to remain at this level.  These expectations will be monitored and evaluated by the Zoological Manager throughout the year and documented.

SAFETY ANALYSIS

The ACP-I is expected to maintain the highest level of safety in the work area through implementation of safety protocols and procedures. The ACP-I position is impacted by a wide variety of potentially hazardous exposures:

  • Depending on assignment, the ACP will have to deal with the unpredictability of wild animals.
  • The care and husbandry of animals, some of whom are dangerous or may carry zoonotic diseases.
  • The proper use and understanding of cleaning and disinfecting agents.
  • Weather conditions including extreme heat, cold and storm conditions.

Specific training and procedures designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection will be provided.

The use and understanding of a variety of personal safety equipment is mandatory.

Animal Care Professionals, as with any employee of the zoo, are required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
  • Routinely lift and/or move more than 60 pounds.
  • Exposure to wet surfaces and slippery surfaces.
  • Required to wear personal protective equipment.
  • Depending on assignment, exposure to the elements can be expected.

To apply please complete an online application and attach a current resume.

 

 

Full-Time Zoological Manager – Children’s Zoo

JOB SUMMARY

The Zoological Manager (ZM) of Children’s Zoo is the primary person responsible for Children’s Zoo and Alabama Wilds animals, habitats, and staffing. Additionally, this person is the point person for planning, coordinating, and directing personnel with the department to ensure that the collection and facilities are maintained in a safe and healthy manner. Collectively with other zoo employees these activities will assist in presenting to the public an environment that is education, entertaining, and serves to further the mission of the Birmingham Zoo.

ESSENTIAL FUNCTIONS

  • Conducts day to day supervision of Animal Care Professionals, Volunteers, Interns and/or other staff members in assigned areas.
  • Responsible for animal husbandry, enrichment and welfare of animals in assigned area.
  • Ensures that animal records and employee files are up to date and maintained in accordance with zoo policy, state and federal regulations and national animal record keeping standards.
  • Develops skills in staff through various formal and informal training programs.
  • Develops and coordinates employee, maintenance and animal care related scheduling within assigned area.
  • Works with Curator on hiring and disciplinary actions with a focus on developmental objectives.
  • Completes performance appraisals and evaluations on all direct reports with Curators input.
  • Displays knowledge of the basic biology, behavior, and husbandry of the animals in their department in the daily routine.
  • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals on their assigned routine.
  • Identifies, recognizes and reports any abnormal behavior of all the animals in their department.
  • Monitors weather related needs for the animals in their department and shelters animals appropriately.
  • Identifies, documents, and properly communicates any animal medical problems to the Curator and Veterinary staff in a timely manner.
  • Develops a good line of communication with assigned staff, Curator, and VP of Living Collections to ensure that all facilities and animals are in good order, and that all problems are reported in a timely manner.
  • Uses positive reinforcement training techniques with the animals in their department.
  • Uses environmental enrichment in daily routines and with Curator, develops departmental program, including researching and developing new enrichment options and development of enrichment schedules. Documents results of enrichment by using the Enrichment Approval and Evaluation forms.
  • Trains and encourages staff in utilizing the environmental enrichment program and the enrichment requirements of the animals within their department. Trains staff on the importance documenting appropriately on the Enrichment Approval and Evaluation forms.
  • Creates new enrichment ideas and items to be added to department repertoire.
  • Properly utilizes the animal record keeping systems within the department. Trains and monitors staff on properly utilizing the animal record keeping systems.
  • Documents animal behaviors or issues on the Daily Report. Trains and monitors staff on appropriately documenting on the Daily Report.
  • Maintains and updates animal files. Trains and monitors staff on appropriately maintaining and updating animal files.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.Monitors and evaluates staffs techniques of capturing, crating and transferring of animals.
  • Prepares and presents Public Animal Talks to Zoo visitors and guests. Encourages staff to engage Zoo visitors with prepared Animal Talks.
  • Encourages staff to actively participate in one or more of the following: AAZK, enrichment or training committee, safety committee, interpretive committee, weapon’s team, area research projects, education or conservation programs, or other activity that enhances or promotes the Birmingham Zoo.
  • Exhibits the ability to apply classical and operant conditioning and to train at least basic behaviors, as defined by the area SOPs.
  • Actively plays a key role in resolving any animal related emergencies or drills that occur within the zoo (i.e. dangerous animal escape), regardless of which animal area the emergency is in.
  • Prepares for animal immobilizations. Assigns staff tasks in preparation of immobilizations.
  • Evaluates animal’s dietary needs. Consults with the Curator and veterinarian about dietary needs based on the condition of the animal, weather and temperature influence, and any other special consideration relating to the species or individual animal.
  • Guides exhibit creation, designs or changes in their area.
  • Champions conservation efforts by BZI. Encourages staff to participate in conservation efforts.
  • Insures compliance with all BZI policies and Procedures.
  • Upholds the standards of AZA and USDA at all times.
  • Other duties as assigned.

QUALIFICATIONS

  • College degree in an animal studies program
  • At least 5 years’ relevant experience in a zoological institution.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must have current negative TB test and rabies titer and provide documentation, or be willing to have a TB test and rabies titer.
  • Must be First aid/CPR certified or willing to be trained and certified.

PROFESSIONAL EXPECTATIONS

  • Familiarizes themselves with the BZI employee handbook, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Creates, applies for and/or accepts projects that benefit the animals under their care or conservation efforts and to present those results to peers at a conference, or to co-workers at Zoo training sessions
  • Seeks out courses or training opportunities to better their skill and knowledge base. Shares their knowledge with others.  Is encouraged to publish or present papers in their specialty area.
  • Sets a positive example for their staff and other Zoo Managers.
  • Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participates in AZA or AAZA membership, committees and activities.
  • Actively participates in Zoo activities, fundraisers, etc.

To apply please complete an online application and attach a current resume.

 

 

Full-Time Animal Care Professional II – Sea Lions

JOB SUMMARY

The Birmingham Zoo is looking for a dynamic and experienced marine mammal trainer to join our team. Our Animal Care Professional Level II (ACP-II) is a full time position responsible for the daily training and husbandry of 1.1 California sea lions through operant conditioning and enrichment to provide exemplary animal care and welfare. In addition to animal care and training, this position will also include daily maintenance of the sea lion life support system, behind the scenes tour and interactions, and public sea lion shows. Collectively with other zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo. As part of the predator department, this position may include cross training on other routines, as needed.

ESSENTIAL FUNCTIONS

  • Displays and demonstrates knowledge of the basic biology, behaviors, and the husbandry needs of California Sea Lions.
  • Cleans and maintain all animal areas to USDA standards, this includes the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals.
  • Maintains highest level of safety at all times.
  • Actively supports area policies and procedures, mission, vision, and strategic plan of Birmingham Zoo.
  • Identifies, recognizes, documents and reports any abnormal animal behavior, facility issues or any other issues in their department to their Zoological Manager in a timely manner.
  • Identifies, documents, and properly communicates any animal medical issues to the Zoological Manager and Veterinary staff in a timely and appropriate manner.
  • Demonstrates skillful use of operant conditioning with the animals in their department.
  • Creates new enrichment ideas and items to be added to their department repertoire.
  • Properly utilizes the animal record keeping systems within the department.
  • Maintains and updates the departments’ animal files.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Prepares and presents keeper chats to Zoo visitors and guests.
  • Other duties as assigned.

QUALIFICATIONS

  • Bachelor’s Degree in an animal related field highly preferred.
  • At least 4 years’ experience on staff in a zoological institution (AZA accredited zoo or aquarium preferred).
  • Experience with operant conditioning and enrichment programs.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and have the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must be dependable and demonstrate flexibility in regards to work schedules, including hours, weekends, and holidays.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.
  • Must have basic swim abilities necessary to pass a swim test.

PROFESSIONAL EXPECTATIONS

  • Become familiar with the BZI employee hand book, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Set a positive example for their fellow Animal Care Professionals. Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participate in Zoo activities, fundraisers, etc.

To apply please complete an online application and attach a current resume.

 

 


Finance

Part-Time Cash Control Clerk

JOB SUMMARY

The Cash Control Clerk is responsible for performing cash office duties including the receipt of cash, preparation of bank deposits, reconciliation to daily sales reports, general bookkeeping activities.

POSITION FUNCTIONS

  • Ensures appropriate internal controls, policies, and procedures are followed in all aspects of Zoo business.
  • Maintains strong internal controls for safeguarding of cash.
  • Collects and reconciles cash and checks and prepares daily deposit for pickup.
  • Prepares cash till drawers for cashiers daily.
  • Orders and receives change as needed.
  • Identifies, researches, and resolves cash discrepancies timely following established policies and procedures.
  • Reports all concerns about cash office operations or cash handling to the Senior Accountant, Revenue Supervisor, and CFO.
  • Performs filing, photocopying, and other general clerical duties.
  • Responsible for cleanliness, tidiness, and overall appearance of the cash office.
  • Assists with hands-on support of daily operations of the Zoo and Zoo events.
  • Other duties as assigned.

QUALIFICATION REQUIREMENTS:

  • High School Diploma or equivalent required; Bachelor’s degree (B.S.) in Accounting or related field preferred.
  • Banking or teller experience strongly preferred.
  • Must be proficient in MS Office (Word, Excel, etc.) and related programs. Great Plains and/or Blackbaud Altru, or must be willing to learn.
  • Attention to detail.
  • High level of confidentiality required.
  • Ability to work autonomously.
  • Cash handling experience required.
  • Strong technical and analytical skills.
  • Must be dependable, deadline-driven, display strong work ethics and be a team player.
  • Must be able to routinely lift and/or move up to 25 pounds.

To apply please complete an online application and attach a current resume.

 


Membership

Full-Time Membership and Group Sales Assistant

JOB SUMMARY

The Assistant is responsible for providing fast, friendly service to our guests while following proper cash handling procedures.

ESSENTIAL FUNCTIONS

  • Greets all visitors with a smile, offers assistance and provides exemplary customer service to meet and exceed guest experience expectations.
  • Communicates clearly and in a friendly manner answering public inquiries regarding membership and group sales and other Zoo admission questions.
  • Promotes membership and group sales and assists guests with questions at Zoo entry.
  • Acts as Point of Sale Assistant in the membership office and group sales location.
  • Process new and renewal memberships, group sales payments, and other miscellaneous ticketing needs with accuracy and communicates appreciation to the guest.
  • Actively upsells daily admission into memberships and promotes specials during membership drives or special events.
  • Applies cash handling procedures, asset protection policies and requirements to daily routines. Accounts for any “overs or unders” at closings.
  • Acts as a source of knowledge and point of contact for Groups pricing, policies, and booking for possible guests and other Zoo personnel.
  • Receives and processes Groups payments by mail, over the phone, and in-person.
  • Assists in Groups check-in process, including directing and greeting buses, directing teachers, chaperones, parents, and students, updating Groups regarding daily changes, confirming Group agendas, receiving payments, distributing materials, and gatekeeping duties.
  • Other duties as assigned.

QUALIFICATION REQUIREMENTS:

  • High School Degree or GED, College preferred.
  • Familiar with proper cash handling protocols; Retail experience helpful.
  • Proficient in Microsoft Office, Excel, etc.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for customer service and completion of tasks.
  • Proficiency in using PC based software programs.

POSITION TYPE AND HOURS OF WORK

  • Full time or Part time
  • Weekdays and weekends required, occasional evening hours and holidays.

To apply please complete an online application and attach a current resume.

 


Operations

Full-Time Zoo Services Lead

JOB SUMMARY

The Zoo Services Lead is responsible for the cleanliness of the grounds, monitoring of the restrooms, trash collection, parking lot sweeping, and the set up for various group sales events and special events.

DUTIES INCLUDE

  • Sets, models and maintains customer service standards and expectations to Zoo Services staff.
  • Prepares and distributes weekly schedule of Zoo Services staff.
  • Schedules the outsourced janitorial team.  Monitors quality based on contractual agreements.
  • Monitors department budget.  Assists with budget development for area.
  • Assists Operations Manager with hiring, discipline, and termination recommendations of Zoo Services staff.
  • Inventories and orders the Zoo janitorial for all areas.  Ensures supplies are picked up or delivered in a timely manner.
  • Trains Zoo Services staff on safe and proper use of all cleaning chemicals and equipment.
  • Supervises and assists in daily cleaning of picnic area and trash pick-up as well as cleaning of all Zoo grounds.  Sets standards and expectations for Zoo Services staff in terms of Zoo cleanliness.
  • Conducts daily morning preparation of Zoo grounds for opening.
  • Meets weekly with the Special Event Coordinator and receives direction on the set up, as well as take down, for various Zoo special events to include outside company rentals, all Zoo fund raising events, weddings, etc.  Communicates needs to Zoo Services staff.
  • Monitors, facilitates and assists with the set-up, take down, and storage of all elements involved in Boo at the Zoo and ZooLight Safari.
  • Assists in assembling a parking crew for all major attendance periods (i.e. Spring Break, school field trip days).
  • Insures that regularly scheduled maintenance on vehicles assigned to Zoo Services is being maintained.
  • Keeps up to date on state and federal safety requirements.  Insures all requirements are met.
  • Keeps the Operations Manager regularly informed of the progress and results of daily operations for conformity with established objectives, programs and budgets.
  • Other duties as assigned.

QUALIFICATIONS

  • High School Degree or GED, College preferred.
  • Must be at least 21 years of age.
  • Proficient in Microsoft Office, Excel, etc.
  • At least 2 years supervisory experience
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified.

To apply please complete an online application and attach a current resume.

 

 

Part-Time Guest Services Attendant

JOB SUMMARY

The Part-Time Guest Services Attendant is responsible for providing first aid services to our guests and employees, providing back-up switchboard coverage, preparing the daily schedule of events for our visitors, and is integral to the logistics of any zoo grounds emergency.

ESSENTIAL JOB FUNCTIONS

  • Answers telephone calls using a multi-line telephone system, routing calls or taking messages as required. Screens all calls with for priority issues that need to get communicated to senior executives.
  • Assists in routing any questions, concerns and emergencies to appropriate person or department. Provides general information to zoo guests and callers.
  • Provides and monitors “lost and found” area for Zoo guests.
  • Assists with “lost child.” May initiates “lost child” emergency if child cannot be located per “lost child” emergency protocol.
  • Responds to and investigates on site employee accidents. Follows established protocol for State Workers Compensation processes as well as BZI policy safety policy and procedure for employee accidents. Initiates ‘First Report of Injury’ and required paperwork, photos, and statements needed for insurance and/or Workers Compensation records.
  • Responds to, investigates and documents on-site accidents/injuries for staff, guests, or volunteers.
  • Maintains internal records for Zoo employees’ workers’ compensation as well as visitor and volunteer accident reports and litigation information. Ensures records are maintained in a locked, secure area.
  • Evaluates need, and insures, off site medical aid is provided for employees due to accident or illness. Calls 911 to transport employee (or guest) to medical care, if needed.
  • Monitors all zoo emergency protocols. Participates in emergency drills and critiques.
  • Assists with maintenance of inventory relative to first aid supplies.
  • Assists with coordination of fire extinguisher annual inspection.
  • Maintains a daily log recapping the events of each operational day.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS (Special skills, knowledge, ability, education, etc.):

  • High School Diploma required.
  • Must have excellent written and verbal communication skills; have strong decision-making skills; and have the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or willing to be certified.
  • Flexibility and the ability to handle multiple projects simultaneously and meet frequent deadlines.
  • Understanding and appreciation for BZI’s mission.

PHYSICAL DEMANDS

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear.
  • Routinely lift and/or move up to 50 pounds.
  • May require frequent walking for long distances
  • Exposure to wet surfaces.
  • Depending on assignment, exposure to the elements can be expected.

POSITION TYPE AND HOURS OF WORK

  • Part-time
  • Weekdays and weekends required with occasional evening work and holidays.

To apply please complete an online application and attach a current resume.

 

Full-Time & Part-Time Cleaning Services Attendant

*Both full-time and part-time positions are available.

JOB SUMMARY

The Cleaning Services Attendant maintains the cleanliness of the Zoo grounds, restrooms, collects trash, and performs related custodial duties.

ESSENTIAL JOB FUNCTIONS

  • Daily cleaning of Zoo grounds including walkways, public and office buildings, and restrooms.
  • Demonstrates proper use of all cleaning chemicals and equipment.
  • Monitors the zoo’s restrooms on a frequent ongoing basis to ensure cleanliness and that all restroom supplies are fully stocked.
  • Responsible for following cleaning checklists for cleaning zoo offices, zoo public buildings, restrooms, and walkways.
  • Follows proper trash and cardboard removal procedures.
  • Pulls and picks-up trash and recycling throughout the zoo daily.
  • Conducts daily morning preparation of Zoo grounds for opening.
  • Assists with cleaning needs for after-hours events throughout the year as assigned.
  • Occasionally assists with the set-up, take down, and storage of tables, props, and other elements for internal and external events throughout the year.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS (Special skills, knowledge, ability, education, etc.)

  • High School Degree or GED.
  • Must have ability to foster teamwork within and across teams.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or willing to be certified.
  • Flexibility and the ability to handle multiple projects simultaneously and meet frequent deadlines.
  • Understanding and appreciation for BZI’s mission.

PHYSICAL DEMANDS

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear.
  • Routinely lift and/or move up to 50 pounds.
  • Exposure to wet surfaces.
  • Depending on assignment, exposure to the elements can be expected.

*Both full-time and part-time positions are available.

To apply please complete an online application and attach a current resume.

 

 

Full-Time Rides and Attractions Operator

JOB SUMMARY

The Ride/amusement Operator is responsible for the safety and maintenance of their assigned amusement/ride.  Responsibilities also include providing safe, friendly service while operating one of the Zoo’s rides/amusements.

ESSENTIAL FUNCTIONS

  • Provide excellent customer service at all times to guests and staff.
  • Completes daily cleaning and basic maintenance checks on ride/attraction prior to Zoo opening. Reports any problems that would lead to unsafe operations to supervisors.
  • If assigned as a Train Operator, maintains all daily, weekly, and monthly checklists for the train and track.
  • Operates the ride/attraction while observing riders and ride to ensure safe operation.
  • Acquires ride tickets from guests and/or checks wristbands. Records rider numbers daily.
  • Assists riders on and off ride/attraction as needed, to include handicapped/wheelchairs if applicable.
  • Acknowledges guest questions regarding basic zoo information and daily schedules and answers appropriately. Seeks answer if unknown to operator.
  • Attains a basic knowledge of membership packages/benefits for encouraging memberships.
  • Monitors and responds to inappropriate or unsafe guest behavior. Determines severity of behavior and contacts appropriate management to implement emergency plan.
  • Conducts and maintains daily checklists for designated area including, but not limited to: operation of, maintenance of, and cleaning of ride/attraction.
  • As an Ambassador of the Zoo, projects professionalism in behavior, speech, appearance, and radio communications at all times.
  • Entertains guests during ride/amusement by following assigned scripts determined by the ride/amusement.
  • Other duties as assigned

QUALIFICATIONS

  • High School Degree or GED, College preferred.
  • Must be at least 21 years of age.
  • Presentation skills helpful.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for guest interactions and completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or willing to become certified.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear.
  • Routinely lift and/or move up to 50 pounds.
  • Exposure to wet surfaces.
  • Depending on assignment, exposure to the elements can be expected.

SAFETY ANALYSIS

The Ride/amusement Operator position is impacted by hazardous exposures common to retail operations as well as public safety in an outdoor environment.  Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.

The Ride/amusement Operator is responsible for following safety policies and procedures for their areas and to make any recommendations to the Operations Manager as necessary.

The use and understanding of a variety of personal safety equipment is mandatory.

The Ride/amusement Operator, as with any employee of the zoo, is required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Weekdays and weekends required, occasional evening hours (during special events) and holidays.

To apply please complete an online application and attach a current resume.

 


Maintenance

Maintenance Manager

JOB SUMMARY

The Maintenance Manager is responsible for managing all aspects of the Maintenance Department. This includes the care and upkeep of all maintenance assets, such as heavy equipment, managing maintenance budget and resources, and managing and training Maintenance Technicians. The Maintenance Manager is also responsible for planning, directing and executing projects to maintain, repair or construct facilities and equipment at the Birmingham Zoo. The Maintenance Manager is an integral part of the Zoo’s safety program and is responsible for the training of personnel on safe and proper use of equipment. The Maintenance Manager will be responsible for overseeing the continuous improvement of the maintenance process and executing long-term strategic plans.

Work is evaluated through meetings, budget, time constraints and results achieved.

ESSENTIAL JOB FUNCTIONS

  • Participates in the planning of renovations and major projects at the Zoo, with an eye to future maintenance requirements.
  • Participates in the planning and implementation of short- and long-range goals and priorities for BZI Maintenance.
  • Directs a formalized preventive maintenance schedule to appropriately steward the Zoo’s buildings and equipment; schedules repairs, maintenance and installation as needed.
  • Directs work crew skilled in a variety of building trades to address HVAC, construction, welding, electrical, plumbing, and other ongoing maintenance needs of the Zoo.
  • Plans, prioritizes, reviews and evaluates performance of personnel, contractors and sub-contractors engaged in construction, maintenance and repair of Zoo facilities and equipment.
  • Responsible for implementing and maintaining work order system to ensure orderly management of facility maintenance and repairs.
  • Responsible for developing and maintaining quality standards.
  • Responsible for developing and maintaining associate safety standards.
  • Qualifies suppliers for approval based on price and delivery/inventory needs.
  • Gathers bids on projects outside the capabilities of the in-house staff.
  • Maintains records and files on equipment, supplies, and assigned personnel.
  • Requisitions supplies as needed within budget constraints or with executive approval.
  • Participates in troubleshooting and repairs.
  • Utilizes and/or operates vehicles such as trucks and construction vehicles.
  • In collaboration with Operations Manager and Rides Lead as appropriate, trains and authorizes certain Zoo personnel in the operation of the Zoo’s heavy equipment and train.
  • Keeps the Zoo free of hazardous waste through timely and proper disposal of all waste streams common to maintenance such as paint, oil, cleaning solvents, etc.
  • Attends meetings and seminars as appropriate to keep abreast of changes in the construction and facility maintenance field; maintains membership in the Aquarium & Zoo Facilities Association (AZFA).
  • Other duties as assigned.

QUALIFICATION REQUIREMENTS

  • High School Diploma required; College degree in Engineering or other related field preferred.
  • Five (5) or more years as a facility maintenance supervisor or equivalent experience.
  • Must have ability to utilize the following materials: blueprints, calculator, computer, general office equipment, hand-tools, and power equipment.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and have the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have basic competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must provide documentation of current, negative TB test within the last year or be willing to take a TB test.

SAFETY ANALYSIS

The Maintenance Manager position is impacted by hazardous exposures common to the maintenance industry.   Some of the following exposures will occur daily:

  • Exposure to unusual elements, such as dirt, dust, fumes, extreme temperatures, humidity, darkness, and/or noise.
  • Hazards associated with train and carousel ride operation and maintenance.
  • The proper use and understanding of cleaning agents
  • Hazards associated with swimming pool maintenance and the use of chloride.
  • Equipment operation requiring the use of personal protective equipment such as ear and eye protection.
  • The hazards of working with electricity.
  • Understanding the protocols surrounding confined space.
  • Requirement to troubleshoot equipment in high and hard to reach locations.

Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.

The Maintenance Manager is responsible for keeping safety policies and procedures for their areas updated.  In addition, the Maintenance Manager will conduct monthly safety training sessions addressing specific situations that could occur in their department.

The use and understanding of a variety of personal safety equipment is mandatory.  The Maintenance Manager bears overall responsibility for making sure that all employees under their direction are trained on the proper use of safety equipment.

The Maintenance Manager, as with any employee of the Zoo, is required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.

To apply please complete an online application and attach a current resume.

 


Visitor Services

Seasonal Cashier

JOB SUMMARY

The Cashier is responsible for providing fast, friendly service to our guests while following proper cash handling procedures.    Responsibilities include following proper cash handling procedures from collecting payment and making change so that register balances at end of day.

ESSENTIAL JOB FUNCTIONS

  • Greets all visitors with a smile and offers assistance.
  • Communicates clearly and in a friendly manner.
  • Insures accuracy of transaction to visitor and communicates appreciation for their business.
  • Applies cash handling procedures, asset protection policies and requirements to daily routines. Accounts for any “overs or unders” at closings.
  • Completes tasks on all checklists associated with the cashier position.
  • Utilizes computer in the preparation and use of daily cash worksheet and balancing at the end of each day.
  • Cleans and organizes assigned areas.
  • Serves as a team player to help others complete their objectives as needed. May be required to work in another capacity in the visitor services area as needed.
  • Identifies and follows all Zoo sanitation standards.
  • Identifies and follows strict safety protocols for guests as well as staff.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS (Special skills, knowledge, ability, education, etc.)

  • High School Degree; valid driver’s license with no negative driving record
  • Familiar with proper cash handling protocols; Retail experience helpful.
  • Cashier Experience preferred
  • Basic computer skills; Good organizational skills; Ability to follow written and verbal directions; must be able to multi-task and meet deadlines
  • Ability to handle high volume traffic while maintaining good customer service
  • Must work as a team player.
  • Must be flexible to work when needed, including weekends and evenings.

PHYSICAL DEMANDS

  • Long periods of standing and walking;
  • Routinely lift and/or move up to 20 pounds;
  • Assignments can be outdoors; exposure to a variety of weather elements can be expected.

To apply please complete an online application and attach a current resume.

 


  • The Birmingham Zoo is an Equal Opportunity Employer and drug-free facility.