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Current Positions

The Birmingham Zoo is an Equal Opportunity Employer and drug-free facility.



To apply to one of these positions, please fill out the online application

ONLINE APPLICATION



Animal Care Professionals

Finance

Operations

Maintenance

 



To apply to one of these positions, please fill out the online application

ONLINE APPLICATION



Animal Care Professionals

Full-Time Animal Care Professional II – Predators

JOB SUMMARY

The Birmingham Zoo is looking for a dynamic and experienced keeper to join our team. Our Animal Care Professional Level II (ACP-II) is a full time position responsible for the daily training and husbandry of 12 species of animals in the Predator building through operant conditioning and enrichment to provide exemplary animal care and welfare. In addition to animal care and training, this position will also include daily maintenance of animal habitats, behind the scenes tours and interactions, and public lion training demonstrations. Collectively with other zoo employees, these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo. As part of the predator department, this position may include cross training on other routines, as needed.

ESSENTIAL FUNCTIONS

  • Displays and demonstrates knowledge of the basic biology, behaviors, and the husbandry needs of animals in the Predator building.
  • Cleans and maintains all animal areas to USDA standards, this includes the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals.
  • Maintains highest level of safety at all times.
  • Actively supports area policies and procedures, mission, vision, and strategic plan of Birmingham Zoo.
  • Identifies, recognizes, documents and reports any abnormal animal behavior, facility issues or any other issues in their department to their Zoological Manager in a timely manner.
  • Identifies, documents, and properly communicates any animal medical issues to the Zoological Manager and Veterinary staff in a timely and appropriate manner.
  • Demonstrates skillful use of operant conditioning with the animals in their department.
  • Creates new enrichment ideas and items to be added to their department repertoire.
  • Properly utilizes the animal record keeping systems within the department.
  • Maintains and updates the departments’ animal files.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Prepares and presents keeper chats to Zoo visitors and guests.
  • Other duties as assigned.

QUALIFICATIONS

  • High School degree, or some college; Bachelor’s Degree in an animal related field highly preferred.
  • At least 3 years’ experience on staff in a zoological institution (AZA accredited zoo or aquarium preferred).
  • Experience with operant conditioning and enrichment programs.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and have the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must be dependable and demonstrate flexibility in regards to work schedules, including hours, weekends, and holidays.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

PROFESSIONAL EXPECTATIONS

  • Become familiar with the BZI employee hand book, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Set a positive example for their fellow Animal Care Professionals. Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participate in Zoo activities, fundraisers, etc.

To apply please complete an online application and attach a current resume.

 

 

Full-Time Animal Care Professional I – Trails of Africa

JOB SUMMARY

Animal Care Professional Level I (ACP-I) is a position responsible for the primary daily husbandry activities of the Trails of Africa department with a basic working knowledge of animal care and welfare. The Trails of Africa department is comprised of reticulated giraffe, southern white rhinoceros, Nile hippopotamus, ostrich, plains zebra and several species of duiker.  Collectively with other zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo.

ESSENTIAL FUNCTIONS

  • Displays and demonstrates the basic biology, behaviors and husbandry of mammals
  • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals on their assigned routine.
  • Identifies, recognizes and reports any abnormal behavior of all the animals in their department.
  • Monitors weather related needs for the animals in their department and shelters animals appropriately.
  • Identifies, documents, and properly communicates any animal medical problems to the Zoological Manager and Veterinary staff in a timely manner.
  • Develops a good line of communication with the Zoological Manager and Curator to ensure that all facilities and animals are in good order, and that all problems are reported.
  • Uses classical and operant conditioning with the animals in their department.
  • Utilizes and documents on the Training Goal Worksheet daily.
  • Utilizes the Environmental Enrichment Program and the enrichment requirements of the animals within their department. Properly records the results of enrichment by using the Enrichment Approval and Evaluation forms.
  • Creates new enrichment ideas and items to be added to their department repertoire.
  • Properly utilizes the animal record keeping systems within the department.
  • Documents animal behaviors or issues on the Daily Report.
  • Maintains and updates the departments’ animal files.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Prepares and presents formal and informal interpretive animal chats with zoo guests.
  • Other duties as assigned.

QUALIFICATIONS

  • High School degree, or some college; Bachelor’s Degree in an animal related field preferred.
  • Previous experience or internship in a zoological institution. Hoofstock experience preferred.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

PROFESSIONAL EXPECTATIONS

  • Become familiar with the BZI employee hand book, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Set a positive example for their fellow ACPs. Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participate in AZA or AAZK activities.
  • Actively participate in Zoo activities, fundraisers, etc.

An ACP-I is expected to maintain all of the above expectations to remain at this level.  These expectations will be monitored and evaluated by the Zoological Manager throughout the year and documented.

SAFETY ANALYSIS

The ACP-I is expected to maintain the highest level of safety in the work area through implementation of safety protocols and procedures. The ACP-I position is impacted by a wide variety of potentially hazardous exposures:

  • Depending on assignment, the ACP will have to deal with the unpredictability of wild animals.
  • The care and husbandry of animals, some of whom are dangerous or may carry zoonotic diseases.
  • The proper use and understanding of cleaning and disinfecting agents.
  • Weather conditions including extreme heat, cold and storm conditions.

Specific training and procedures designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection will be provided.

The use and understanding of a variety of personal safety equipment is mandatory.

Animal Care Professionals, as with any employee of the zoo, are required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
  • Routinely lift and/or move more than 60 pounds.
  • Exposure to wet surfaces and slippery surfaces.
  • Required to wear personal protective equipment.
  • Depending on assignment, exposure to the elements can be expected.

To apply please complete an online application and attach a current resume.

 

 

Full-Time Animal Care Professional I – Children’s Zoo

JOB SUMMARY

The Birmingham Zoo is currently seeking applications for an Animal Care Professional in the Children’s Zoo and Alabama Wilds Department.  Under the direction of the Zoological Manager, the successful candidate will be responsible for providing a high level of care to a diverse collection of species, including Guinea Forest Hogs, Spanish Goats, Gulf Coast Sheep Red/Grey Fox, various raptors, North American River Otters, and Black Bears.

Primary responsibilities of this position include monitoring animal health, maintaining cleanliness of animal areas, providing environmental and behavioral enrichment, preparing diets, modifying exhibits, maintaining accurate records, and presenting both formally and informally for the public.  The candidate must be a motivated self-starter that is enthusiastic and team oriented.  This position requires a team player capable of positive interactions with staff, guests, and volunteers.

This is a full time position working at least 40 hours per week, including weekends, holidays, and late events as needed.  Successful candidates will work in close proximity to dangerous animals, and professionalism and good communication are required.

MINIMUM QUALIFICATIONS (Special skills, knowledge, ability, education, etc.):

  • Bachelor’s degree in a relevant field
  • Minimum of one year of experience in an AZA facility
  • Basic knowledge of the management of captive animal populations, including related AZA conservation programs
  • Good decision-making skills
  • Ability to provide proof of a current negative TB test or willingness to have one
  • Ability to work under challenging physical conditions and perform strenuous duties in extreme weather
  • Capability to routinely lift and/or move at least 50 pounds
  • Demonstrated understanding of principles of operant conditioning
  • Current valid driver’s license with no prior traffic violations (within the last five years).
  • First aid/CPR certified, or be willing to be certified.
  • Excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills, and the ability to handle multiple tasks and meet deadlines.
  • Ability to foster teamwork within and across teams.
  • Competency in computer skills

POSITION TYPE AND HOURS OF WORK

  • Full Time or Part Time
  • Weekdays and weekends required, occasional evening hours and holidays.

To apply please complete an online application and attach a current resume.

 

 

Full-Time Zoological Manager – Children’s Zoo

JOB SUMMARY

The Zoological Manager (ZM) of Children’s Zoo is the primary person responsible for Children’s Zoo and Alabama Wilds animals, habitats, and staffing. Additionally, this person is the point person for planning, coordinating, and directing personnel with the department to ensure that the collection and facilities are maintained in a safe and healthy manner. Collectively with other zoo employees these activities will assist in presenting to the public an environment that is education, entertaining, and serves to further the mission of the Birmingham Zoo.

ESSENTIAL FUNCTIONS

  • Conducts day to day supervision of Animal Care Professionals, Volunteers, Interns and/or other staff members in assigned areas.
  • Responsible for animal husbandry, enrichment and welfare of animals in assigned area.
  • Ensures that animal records and employee files are up to date and maintained in accordance with zoo policy, state and federal regulations and national animal record keeping standards.
  • Develops skills in staff through various formal and informal training programs.
  • Develops and coordinates employee, maintenance and animal care related scheduling within assigned area.
  • Works with Curator on hiring and disciplinary actions with a focus on developmental objectives.
  • Completes performance appraisals and evaluations on all direct reports with Curators input.
  • Displays knowledge of the basic biology, behavior, and husbandry of the animals in their department in the daily routine.
  • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals on their assigned routine.
  • Identifies, recognizes and reports any abnormal behavior of all the animals in their department.
  • Monitors weather related needs for the animals in their department and shelters animals appropriately.
  • Identifies, documents, and properly communicates any animal medical problems to the Curator and Veterinary staff in a timely manner.
  • Develops a good line of communication with assigned staff, Curator, and VP of Living Collections to ensure that all facilities and animals are in good order, and that all problems are reported in a timely manner.
  • Uses positive reinforcement training techniques with the animals in their department.
  • Uses environmental enrichment in daily routines and with Curator, develops departmental program, including researching and developing new enrichment options and development of enrichment schedules. Documents results of enrichment by using the Enrichment Approval and Evaluation forms.
  • Trains and encourages staff in utilizing the environmental enrichment program and the enrichment requirements of the animals within their department. Trains staff on the importance documenting appropriately on the Enrichment Approval and Evaluation forms.
  • Creates new enrichment ideas and items to be added to department repertoire.
  • Properly utilizes the animal record keeping systems within the department. Trains and monitors staff on properly utilizing the animal record keeping systems.
  • Documents animal behaviors or issues on the Daily Report. Trains and monitors staff on appropriately documenting on the Daily Report.
  • Maintains and updates animal files. Trains and monitors staff on appropriately maintaining and updating animal files.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.Monitors and evaluates staffs techniques of capturing, crating and transferring of animals.
  • Prepares and presents Public Animal Talks to Zoo visitors and guests. Encourages staff to engage Zoo visitors with prepared Animal Talks.
  • Encourages staff to actively participate in one or more of the following: AAZK, enrichment or training committee, safety committee, interpretive committee, weapon’s team, area research projects, education or conservation programs, or other activity that enhances or promotes the Birmingham Zoo.
  • Exhibits the ability to apply classical and operant conditioning and to train at least basic behaviors, as defined by the area SOPs.
  • Actively plays a key role in resolving any animal related emergencies or drills that occur within the zoo (i.e. dangerous animal escape), regardless of which animal area the emergency is in.
  • Prepares for animal immobilizations. Assigns staff tasks in preparation of immobilizations.
  • Evaluates animal’s dietary needs. Consults with the Curator and veterinarian about dietary needs based on the condition of the animal, weather and temperature influence, and any other special consideration relating to the species or individual animal.
  • Guides exhibit creation, designs or changes in their area.
  • Champions conservation efforts by BZI. Encourages staff to participate in conservation efforts.
  • Insures compliance with all BZI policies and Procedures.
  • Upholds the standards of AZA and USDA at all times.
  • Other duties as assigned.

QUALIFICATIONS

  • College degree in an animal studies program
  • At least 5 years’ relevant experience in a zoological institution.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must have current negative TB test and rabies titer and provide documentation, or be willing to have a TB test and rabies titer.
  • Must be First aid/CPR certified or willing to be trained and certified.

PROFESSIONAL EXPECTATIONS

  • Familiarizes themselves with the BZI employee handbook, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Creates, applies for and/or accepts projects that benefit the animals under their care or conservation efforts and to present those results to peers at a conference, or to co-workers at Zoo training sessions
  • Seeks out courses or training opportunities to better their skill and knowledge base. Shares their knowledge with others.  Is encouraged to publish or present papers in their specialty area.
  • Sets a positive example for their staff and other Zoo Managers.
  • Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participates in AZA or AAZA membership, committees and activities.
  • Actively participates in Zoo activities, fundraisers, etc.

To apply please complete an online application and attach a current resume.

 

 

Full-Time Animal Care Professional II – Sea Lions

JOB SUMMARY

The Birmingham Zoo is looking for a dynamic and experienced marine mammal trainer to join our team. Our Animal Care Professional Level II (ACP-II) is a full time position responsible for the daily training and husbandry of 1.1 California sea lions through operant conditioning and enrichment to provide exemplary animal care and welfare. In addition to animal care and training, this position will also include daily maintenance of the sea lion life support system, behind the scenes tour and interactions, and public sea lion shows. Collectively with other zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo. As part of the predator department, this position may include cross training on other routines, as needed.

ESSENTIAL FUNCTIONS

  • Displays and demonstrates knowledge of the basic biology, behaviors, and the husbandry needs of California Sea Lions.
  • Cleans and maintain all animal areas to USDA standards, this includes the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals.
  • Maintains highest level of safety at all times.
  • Actively supports area policies and procedures, mission, vision, and strategic plan of Birmingham Zoo.
  • Identifies, recognizes, documents and reports any abnormal animal behavior, facility issues or any other issues in their department to their Zoological Manager in a timely manner.
  • Identifies, documents, and properly communicates any animal medical issues to the Zoological Manager and Veterinary staff in a timely and appropriate manner.
  • Demonstrates skillful use of operant conditioning with the animals in their department.
  • Creates new enrichment ideas and items to be added to their department repertoire.
  • Properly utilizes the animal record keeping systems within the department.
  • Maintains and updates the departments’ animal files.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Prepares and presents keeper chats to Zoo visitors and guests.
  • Other duties as assigned.

QUALIFICATIONS

  • Bachelor’s Degree in an animal related field highly preferred.
  • At least 4 years’ experience on staff in a zoological institution (AZA accredited zoo or aquarium preferred).
  • Experience with operant conditioning and enrichment programs.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and have the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must be dependable and demonstrate flexibility in regards to work schedules, including hours, weekends, and holidays.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.
  • Must have basic swim abilities necessary to pass a swim test.

PROFESSIONAL EXPECTATIONS

  • Become familiar with the BZI employee hand book, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Set a positive example for their fellow Animal Care Professionals. Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participate in Zoo activities, fundraisers, etc.

To apply please complete an online application and attach a current resume.

 

 


Finance

Part-Time Cash Control Clerk

JOB SUMMARY

The Cash Control Clerk is responsible for performing cash office duties including the receipt of cash, preparation of bank deposits, reconciliation to daily sales reports, general bookkeeping activities.

POSITION FUNCTIONS

  • Ensures appropriate internal controls, policies, and procedures are followed in all aspects of Zoo business.
  • Maintains strong internal controls for safeguarding of cash.
  • Collects and reconciles cash and checks and prepares daily deposit for pickup.
  • Prepares cash till drawers for cashiers daily.
  • Orders and receives change as needed.
  • Identifies, researches, and resolves cash discrepancies timely following established policies and procedures.
  • Reports all concerns about cash office operations or cash handling to the Senior Accountant, Revenue Supervisor, and CFO.
  • Performs filing, photocopying, and other general clerical duties.
  • Responsible for cleanliness, tidiness, and overall appearance of the cash office.
  • Assists with hands-on support of daily operations of the Zoo and Zoo events.
  • Other duties as assigned.

QUALIFICATION REQUIREMENTS:

  • High School Diploma or equivalent required; Bachelor’s degree (B.S.) in Accounting or related field preferred.
  • Banking or teller experience strongly preferred.
  • Must be proficient in MS Office (Word, Excel, etc.) and related programs. Great Plains and/or Blackbaud Altru, or must be willing to learn.
  • Attention to detail.
  • High level of confidentiality required.
  • Ability to work autonomously.
  • Cash handling experience required.
  • Strong technical and analytical skills.
  • Must be dependable, deadline-driven, display strong work ethics and be a team player.
  • Must be able to routinely lift and/or move up to 25 pounds.

To apply please complete an online application and attach a current resume.

 


Operations

Part-Time Guest Services Attendant

JOB SUMMARY

The Part-Time Guest Services Attendant is responsible for providing first aid services to our guests and employees, providing back-up switchboard coverage, preparing the daily schedule of events for our visitors, and is integral to the logistics of any zoo grounds emergency.

ESSENTIAL JOB FUNCTIONS

  • Answers telephone calls using a multi-line telephone system, routing calls or taking messages as required. Screens all calls with for priority issues that need to get communicated to senior executives.
  • Assists in routing any questions, concerns and emergencies to appropriate person or department. Provides general information to zoo guests and callers.
  • Provides and monitors “lost and found” area for Zoo guests.
  • Assists with “lost child.” May initiates “lost child” emergency if child cannot be located per “lost child” emergency protocol.
  • Responds to and investigates on site employee accidents. Follows established protocol for State Workers Compensation processes as well as BZI policy safety policy and procedure for employee accidents. Initiates ‘First Report of Injury’ and required paperwork, photos, and statements needed for insurance and/or Workers Compensation records.
  • Responds to, investigates and documents on-site accidents/injuries for staff, guests, or volunteers.
  • Maintains internal records for Zoo employees’ workers’ compensation as well as visitor and volunteer accident reports and litigation information. Ensures records are maintained in a locked, secure area.
  • Evaluates need, and insures, off site medical aid is provided for employees due to accident or illness. Calls 911 to transport employee (or guest) to medical care, if needed.
  • Monitors all zoo emergency protocols. Participates in emergency drills and critiques.
  • Assists with maintenance of inventory relative to first aid supplies.
  • Assists with coordination of fire extinguisher annual inspection.
  • Maintains a daily log recapping the events of each operational day.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS (Special skills, knowledge, ability, education, etc.):

  • High School Diploma required.
  • Must have excellent written and verbal communication skills; have strong decision-making skills; and have the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or willing to be certified.
  • Flexibility and the ability to handle multiple projects simultaneously and meet frequent deadlines.
  • Understanding and appreciation for BZI’s mission.

PHYSICAL DEMANDS

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear.
  • Routinely lift and/or move up to 50 pounds.
  • May require frequent walking for long distances
  • Exposure to wet surfaces.
  • Depending on assignment, exposure to the elements can be expected.

POSITION TYPE AND HOURS OF WORK

  • Part-time
  • Weekdays and weekends required with occasional evening work and holidays.

To apply please complete an online application and attach a current resume.

 

 

Full-Time Rides and Attractions Lead Operator

JOB SUMMARY

The Rides and Attractions Operator is responsible for the safety and maintenance of assigned rides and attractions, and providing safe and friendly service while operating one of the rides and attractions.  Additionally, the Lead Operator is responsible for assisting Operations Manager in training other operators in their duties and acting as Lead Operator in the Operations Manager’s absence.

ESSENTIAL JOB FUNCTIONS

  • Oversees the implementation of the break/lunch schedule for all the Rides and Attractions Operators scheduled for work.
  • Operates the ride/attraction while observing riders and ride to ensure safe operation.
  • Assists the Operations Manager in training of new Rides and Attractions Operators.
  • Provides excellent customer service at all times to guests and staff.
  • Completes daily cleaning and basic maintenance checks on rides and attractions prior to Zoo opening. Reports any problems that would lead to unsafe operations to supervisors.
  • Prior to the zoo opening, communicates to Revenue, Gift Shop and Membership that the rides and attractions have been cleared and are ready to open.
  • Notifies the manager on duty and front gate staff of any ride closings or maintenance issues throughout the day.
  • Monitors Operations Staff’s job performance and if it is in compliance with Standard Operating Procedures.
  • If assigned as a Train Operator, maintains all daily, weekly, and monthly checklists for the train and track.
  • Acquires ride tickets from guests and/or checks wristbands. Records rider numbers daily.
  • Assists riders on and off ride/attraction as needed, to include guests with accessibility issues if applicable.
  • Acknowledges guest questions regarding basic zoo information and daily schedules and answers appropriately. Seeks answer if unknown to operator.
  • Maintains a basic knowledge of membership packages/benefits for encouraging memberships.
  • Monitors and responds to inappropriate or unsafe guest behavior. Determines severity of behavior and contacts appropriate management to implement emergency plan.
  • Conducts and maintains daily checklists for designated area including, but not limited to: operation of, maintenance of, and cleaning of ride/attraction.
  • As an Ambassador of the Zoo, projects professionalism in behavior, speech, appearance, and radio communications at all times.
  • Entertains guests during ride/amusement by following assigned scripts determined by the ride/amusement.
  • Other duties as assigned

SUPERVISORY RESPONSIBILITIES

  • Full- and part-time Rides and Attractions Operators

QUALIFICATIONS

  • High School Degree or GED.
  • Must be at least 21 years of age.
  • Presentation skills helpful.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for guest interactions and completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or willing to become certified.

 PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear.
  • Routinely lift and/or move up to 50 pounds.
  • Requires frequent walking for long distances
  • Exposure to wet surfaces.
  • Frequent exposure to the elements can be expected..

POSITION TYPE AND HOURS OF WORK

    • Full time
  • Weekdays and weekends, occasional evening work and holidays required

To apply please complete an online application and attach a current resume.

 

 

Full-Time & Part-Time Cleaning Services Attendant

*Both full-time and part-time positions are available.

JOB SUMMARY

The Cleaning Services Attendant maintains the cleanliness of the Zoo grounds, restrooms, collects trash, and performs related custodial duties.

ESSENTIAL JOB FUNCTIONS

  • Daily cleaning of Zoo grounds including walkways, public and office buildings, and restrooms.
  • Demonstrates proper use of all cleaning chemicals and equipment.
  • Monitors the zoo’s restrooms on a frequent ongoing basis to ensure cleanliness and that all restroom supplies are fully stocked.
  • Responsible for following cleaning checklists for cleaning zoo offices, zoo public buildings, restrooms, and walkways.
  • Follows proper trash and cardboard removal procedures.
  • Pulls and picks-up trash and recycling throughout the zoo daily.
  • Conducts daily morning preparation of Zoo grounds for opening.
  • Assists with cleaning needs for after-hours events throughout the year as assigned.
  • Occasionally assists with the set-up, take down, and storage of tables, props, and other elements for internal and external events throughout the year.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS (Special skills, knowledge, ability, education, etc.):

  • High School Degree or GED.
  • Must have ability to foster teamwork within and across teams.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or willing to be certified.
  • Flexibility and the ability to handle multiple projects simultaneously and meet frequent deadlines.
  • Understanding and appreciation for BZI’s mission.

PHYSICAL DEMANDS

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear.
  • Routinely lift and/or move up to 50 pounds.
  • Exposure to wet surfaces.
  • Depending on assignment, exposure to the elements can be expected.

*Both full-time and part-time positions are available.

To apply please complete an online application and attach a current resume.

 

 

Part-Time Rides and Attractions Operator

JOB SUMMARY

The Ride/amusement Operator is responsible for the safety and maintenance of their assigned amusement/ride.  Responsibilities also include providing safe, friendly service while operating one of the Zoo’s rides/amusements.

ESSENTIAL FUNCTIONS

  • Provide excellent customer service at all times to guests and staff.
  • Completes daily cleaning and basic maintenance checks on ride/attraction prior to Zoo opening. Reports any problems that would lead to unsafe operations to supervisors.
  • If assigned as a Train Operator, maintains all daily, weekly, and monthly checklists for the train and track.
  • Operates the ride/attraction while observing riders and ride to ensure safe operation.
  • Acquires ride tickets from guests and/or checks wristbands. Records rider numbers daily.
  • Assists riders on and off ride/attraction as needed, to include handicapped/wheelchairs if applicable.
  • Acknowledges guest questions regarding basic zoo information and daily schedules and answers appropriately. Seeks answer if unknown to operator.
  • Attains a basic knowledge of membership packages/benefits for encouraging memberships.
  • Monitors and responds to inappropriate or unsafe guest behavior. Determines severity of behavior and contacts appropriate management to implement emergency plan.
  • Conducts and maintains daily checklists for designated area including, but not limited to: operation of, maintenance of, and cleaning of ride/attraction.
  • As an Ambassador of the Zoo, projects professionalism in behavior, speech, appearance, and radio communications at all times.
  • Entertains guests during ride/amusement by following assigned scripts determined by the ride/amusement.
  • Other duties as assigned

QUALIFICATIONS

  • High School Degree or GED, College preferred.
  • Must be at least 21 years of age.
  • Presentation skills helpful.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for guest interactions and completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or willing to become certified.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear.
  • Routinely lift and/or move up to 50 pounds.
  • Exposure to wet surfaces.
  • Depending on assignment, exposure to the elements can be expected.

SAFETY ANALYSIS

The Ride/amusement Operator position is impacted by hazardous exposures common to retail operations as well as public safety in an outdoor environment.  Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.

The Ride/amusement Operator is responsible for following safety policies and procedures for their areas and to make any recommendations to the Operations Manager as necessary.

The use and understanding of a variety of personal safety equipment is mandatory.

The Ride/amusement Operator, as with any employee of the zoo, is required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.

POSITION TYPE AND HOURS OF WORK

  • Part time
  • Weekdays and weekends required, occasional evening hours (during special events) and holidays.

To apply please complete an online application and attach a current resume.

 


Maintenance

TEMPORARY Maintenance Technician

JOB SUMMARY

Birmingham Zoo is looking for a Temporary Maintenance Technician in our Operations Department. Work involves executing projects to maintain, repair or construct facilities at the Birmingham Zoo. Work assignments are received through work orders, observation and meetings. Work is evaluated through meetings, budget, time constraints and results achieved.

ESSENTIAL JOB FUNCTIONS

  • Performs preventative maintenance; responds to trouble calls and work orders, inspects buildings and equipment; implements repairs, maintenance and installation as needed or assigned.
  • Depending on skill set, is involved in routine maintenance involving electrical, HVAC, carpentry, auto repair, welding, plumbing, concrete work, and construction.
  • Performs routine maintenance on the train and carousel.
  • Maintains maintenance logs as directed.
  • Completes engine repairs.
  • Completes all work orders as directed.
  • Utilizes and/or operates vehicles such as trucks and construction vehicles.
  • Utilizes the following materials: blueprints, calculator, computer, general office equipment, hand-tools, and power equipment.

QUALIFICATION REQUIREMENTS

  • High School Diploma or GED — some College or degree preferred.
  • Two to five years of field experience within a building trade or related skill set.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have basic competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years) as well as a valid Alabama Commercial Driver’s License.
  • Must provide documentation of current, negative TB test within the last year.

SAFETY ANALYSIS
The Maintenance Technician position is impacted by hazardous exposures common to the maintenance industry.  Some of the following exposures will occur daily:

  • Hazards associated with train and carousel ride operation and maintenance.
  • The proper use and understanding of cleaning agents
  • Hazards associated with swimming pool maintenance and the use of chloride.
  • Equipment operation requiring the use of personal protective equipment such as ear and eye protection.
  • Understanding the hazards of confined space.
  • The hazards of working with electricity.
  • Requirement to troubleshoot equipment in high and hard to reach locations.

Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.

The Maintenance Technician is responsible for following safety policies and procedures for their areas.

The use and understanding of a variety of personal safety equipment is mandatory.

To apply please complete an online application and attach a current resume.

 

 


  • The Birmingham Zoo is an Equal Opportunity Employer and drug-free facility.