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To apply to one of these positions, please fill out the online application

ONLINE APPLICATION



Animal Care Professionals

Full-Time Zoological Manager – Ambassador Animals

JOB SUMMARY

The Zoological Manager (ZM) works closely with the department Curator and is tasked with both supervisory responsibility and care for the assigned animals. Collectively with other zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining and serves to further the mission of the Birmingham Zoo.

The ZM is responsible for an assigned area which includes the animals, facilities and staff. This person will provide a technical lead in the care for the animals in the assigned area, including coordination with other Zoo employees.

The ZM of Ambassador Animals coordinates the interpretive and animal portions of all presentations involving ambassador animals, including Wildlife Shows, Zoo to You programs, special events, media appearances, birthday parties, and volunteer and staff animal handling.  The ZM of Ambassador Animals works closely with the Interpretation and Onsite Programs Manager to develop interpretive content that is in line with the Zoo’s educational goals.

ESSENTIAL FUNCTIONS

  • Supervises and trains the animal keepers in the approved protocol for the assigned area.
  • Makes recommendations regarding changes to Zoo policy or procedure to insure continuous improvement.
  • Provides recommendations and support for professional development of assigned staff in animal husbandry, education and conservation programs.
  • Inputs animal data into the computer system to insure current data is available to all zoo staff members regarding assigned animals.
  • Assists in cleaning and maintaining animal exhibits, including the use of chemical agents and special tools to assure the health and safety of the animals. Monitors and inspects animal exhibits and areas to insure compliance with USDA standards.
  • Evaluates and prepares assigned animal diets and consults with the Curator and/or Veterinarian staff based on the condition of the animal, weather and temperature influence, and any other special consideration relating to the species or individual animal.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Communicates problems or concerns as it relates to the collection, staff or public to the Curator and/or other member of senior staff.
  • Interacts with Zoo visitors concerning Zoo operations, education and conservation.
  • Follows established protocol unless directed by a supervisor to deviate from that protocol.
  • Coordinates training of the use of ambassador animals with the volunteers and education staff.
  • Coordinates with the Marketing Department for animal media segments for weekly TV spots. Designates and schedules an Ambassador Animals staff member to present on media segments.
  • Manages and coordinates Zoo to You off grounds programs.
  • Supervises Animal Handling and Creature Cart Programs. Schedules and assigns Ambassador Animals staff to man these programs.
  • Expected to write articles for Zoo publications. Will also be encouraged to publish and present papers in specialty area, as well as represent the Zoo at professional conferences.
  • Ensures USDA and AZA compliance at all times.
  • Manages husbandry and care programs with best welfare in mind.
  • Other duties as assigned.

Minimum qualifications (Special skills, knowledge, ability, education, etc.):

  • College degree preferred in a relevant field of study.
  • Minimum five years’ experience as a keeper with at least one year senior or Lead keeper experience.
  • Membership in AZA, AAZK and graduation from AZA’s Management School is preferred.
  • Willingness to be a team player.
  • Understanding and appreciation for BZI’s mission.
  • Must be willing to travel locally.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Knowledge of basic computer skills including Word, Excel, Microsoft Office.
  • Must have good oral and written communication skills as well as good observational skills.
  • Must have good presentation and public speaking skills.
  • Will be expected to be a Certified Interpretive Guide and to take and pass IATCB exam
  • Must have current negative TB test and rabies titer and provide documentation, or be willing to have a TB test and rabies titer.
  • Must be First aid/CPR certified or willing to be trained and certified.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Schedule varies between weekdays and weekends. Weekend work required as well as occasional evening work and holidays.
  • Will be included in the “Manager on Duty” schedule.

Interested candidates should complete an online application.

 

Full-Time Zoological Manager – Children’s Zoo

JOB SUMMARY

The Zoological Manager (ZM) of Children’s Zoo is the primary person responsible for Children’s Zoo and Alabama Wilds animals, habitats, and staffing. Additionally, this person is the point person for planning, coordinating, and directing personnel with the department to ensure that the collection and facilities are maintained in a safe and healthy manner. Collectively with other zoo employees these activities will assist in presenting to the public an environment that is education, entertaining, and serves to further the mission of the Birmingham Zoo.

ESSENTIAL FUNCTIONS

  • Conducts day to day supervision of Animal Care Professionals, Volunteers, Interns and/or other staff members in assigned areas.
  • Responsible for animal husbandry, enrichment and welfare of animals in assigned area.
  • Ensures that animal records and employee files are up to date and maintained in accordance with zoo policy, state and federal regulations and national animal record keeping standards.
  • Develops skills in staff through various formal and informal training programs.
  • Develops and coordinates employee, maintenance and animal care related scheduling within assigned area.
  • Works with Curator on hiring and disciplinary actions with a focus on developmental objectives.
  • Completes performance appraisals and evaluations on all direct reports with Curators input.
  • Displays knowledge of the basic biology, behavior, and husbandry of the animals in their department in the daily routine.
  • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals on their assigned routine.
  • Identifies, recognizes and reports any abnormal behavior of all the animals in their department.
  • Monitors weather related needs for the animals in their department and shelters animals appropriately.
  • Identifies, documents, and properly communicates any animal medical problems to the Curator and Veterinary staff in a timely manner.
  • Develops a good line of communication with assigned staff, Curator, and VP of Living Collections to ensure that all facilities and animals are in good order, and that all problems are reported in a timely manner.
  • Uses positive reinforcement training techniques with the animals in their department.
  • Uses environmental enrichment in daily routines and with Curator, develops departmental program, including researching and developing new enrichment options and development of enrichment schedules. Documents results of enrichment by using the Enrichment Approval and Evaluation forms.
  • Trains and encourages staff in utilizing the environmental enrichment program and the enrichment requirements of the animals within their department. Trains staff on the importance documenting appropriately on the Enrichment Approval and Evaluation forms.
  • Creates new enrichment ideas and items to be added to department repertoire.
  • Properly utilizes the animal record keeping systems within the department. Trains and monitors staff on properly utilizing the animal record keeping systems.
  • Documents animal behaviors or issues on the Daily Report. Trains and monitors staff on appropriately documenting on the Daily Report.
  • Maintains and updates animal files. Trains and monitors staff on appropriately maintaining and updating animal files.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.Monitors and evaluates staffs techniques of capturing, crating and transferring of animals.
  • Prepares and presents Public Animal Talks to Zoo visitors and guests. Encourages staff to engage Zoo visitors with prepared Animal Talks.
  • Encourages staff to actively participate in one or more of the following: AAZK, enrichment or training committee, safety committee, interpretive committee, weapon’s team, area research projects, education or conservation programs, or other activity that enhances or promotes the Birmingham Zoo.
  • Exhibits the ability to apply classical and operant conditioning and to train at least basic behaviors, as defined by the area SOPs.
  • Actively plays a key role in resolving any animal related emergencies or drills that occur within the zoo (i.e. dangerous animal escape), regardless of which animal area the emergency is in.
  • Prepares for animal immobilizations. Assigns staff tasks in preparation of immobilizations.
  • Evaluates animal’s dietary needs. Consults with the Curator and veterinarian about dietary needs based on the condition of the animal, weather and temperature influence, and any other special consideration relating to the species or individual animal.
  • Guides exhibit creation, designs or changes in their area.
  • Champions conservation efforts by BZI. Encourages staff to participate in conservation efforts.
  • Insures compliance with all BZI policies and Procedures.
  • Upholds the standards of AZA and USDA at all times.
  • Other duties as assigned.

QUALIFICATIONS

  • College degree in an animal studies program
  • At least 5 years’ relevant experience in a zoological institution.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must have current negative TB test and rabies titer and provide documentation, or be willing to have a TB test and rabies titer.
  • Must be First aid/CPR certified or willing to be trained and certified.

PROFESSIONAL EXPECTATIONS

  • Familiarizes themselves with the BZI employee handbook, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Creates, applies for and/or accepts projects that benefit the animals under their care or conservation efforts and to present those results to peers at a conference, or to co-workers at Zoo training sessions
  • Seeks out courses or training opportunities to better their skill and knowledge base. Shares their knowledge with others.  Is encouraged to publish or present papers in their specialty area.
  • Sets a positive example for their staff and other Zoo Managers.
  • Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participates in AZA or AAZA membership, committees and activities.
  • Actively participates in Zoo activities, fundraisers, etc.

 To apply please complete an online application and attach a current resume

 

Full-Time Animal Care Professional – Elephants I or II

JOB SUMMARY

The Birmingham Zoo is currently seeking applications for Animal Care Professionals in the Elephants Department (including Lead position).  Under the direction of the Elephant Manager, the successful candidate will be responsible for providing a high level of animal care to bachelor herd of African elephants.

Primary responsibilities of this position include monitoring animal health, maintaining cleanliness of animal areas, providing environmental and behavioral enrichment, preparing diets, modifying exhibits, maintaining accurate records, and presenting both formally and informally for the public.  The candidate must be a motivated self-starter that is enthusiastic and team oriented.  This position requires a team player capable of positive interactions with staff, guests, and volunteers.

This is a full time position working at least 40 hours per week, including weekends, holidays, and late events as needed.  Successful candidates will work in close proximity to dangerous animals, and professionalism and good communication are required.

QUALIFICATIONS

  • Bachelor’s degree in a relevant biological field required.
  • Experience in a zoological institution, experience with elephants preferred.
  • Must have excellent written and verbal communication as well as decision skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools, or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
  • Routinely lift and/or move more than 50 pounds.
  • Exposure to wet surfaces and slippery surfaces.
  • Candidate will work with dangerous animals.
  • Required to wear a face mask and or other personal protective equipment for long periods of time.
  • Must be able to work under challenging physical conditions and perform strenuous duties in extreme weather.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Schedule varies between weekdays and weekends. Weekend work required as well as occasional evening work and holidays.

To apply please complete an online application and attach a current resume.

 

 

Full-Time Animal Care Professional II – Sea Lions

JOB SUMMARY

Animal Care Professional Level II (ACP-II) is a full time position responsible for the primary daily husbandry activities of 1.1 California sea lions through a basic working knowledge of animal care and welfare. In addition to animal care and training, this position will also include daily maintenance of the sea lion life support system, behind the scenes tour and interactions, and public sea lion shows. Collectively with other zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo. As part of the predator department, this position may include cross training on other routines, as needed.

ESSENTIAL FUNCTIONS

  • Displays and demonstrates knowledge of the basic biology, behaviors, and husbandry of animals in the area.
  • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals.
  • Maintains highest level of safety in the area.
  • Actively supports area policies and procedures, mission, vision, and strategic plan of Birmingham Zoo.
  • Identifies, recognizes, and reports any abnormal behavior of all the animals in their department.
  • Monitors weather related needs for the animals in their department and shelters animals appropriately.
  • Identifies, documents, and properly communicates any animal medical problems to the Zoological Manager and Veterinary staff in a timely and appropriate manner.
  • Develops a good line of communication with the Zoological Manager to ensure that all facilities and animals are in good order, and that all problems are reported.
  • Uses classical and operant conditioning with the animals in their department.
  • Utilizes and documents on the Training Log daily.
  • Utilizes the Environmental Enrichment Program and the enrichment requirements of the animals within their department. Properly records the results of enrichment by using the Enrichment Approval and Evaluation forms.
  • Creates new enrichment ideas and items to be added to their department repertoire.
  • Properly utilizes the animal record keeping systems within the department.
  • Documents animal behaviors or issues on the Daily Report.
  • Maintains and updates the departments’ animal files.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Prepares and presents keeper chats to Zoo visitors and guests.
  • Other duties as assigned.

QUALIFICATIONS

  • High School degree, or some college; Bachelor’s Degree in an animal related field preferred.
  • At least 3 years’ experience on staff in a zoological institution (AZA accredited zoo or aquarium preferred).
  • Experience with operant conditioning and enrichment programs.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must be dependable and demonstrate flexibility in regards to work schedules, including hours, weekends, and holidays.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.
  • Must have basic swim abilities necessary to pass a swim test.

PROFESSIONAL EXPECTATIONS

  • Become familiar with the BZI employee hand book, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Set a positive example for their fellow Animal Care Professionals. Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participate in AZA or AAZA activities.
  • Actively participate in Zoo activities, fundraisers, etc.

An ACP-II is expected to maintain all of the above expectations to remain at this level.  These expectations will be monitored and evaluated by the Zoological Manager throughout the year and documented.

Interested candidates should complete an online application.

 

 

Full-Time Zoological Manager – Trails of Africa

JOB SUMMARY

The Zoological Manager (ZM) is the primary person responsible for Trails of Africa (TOA) animals, habitats, and staffing. Additionally this position is the point person for planning, coordinating, and directing personnel within the TOA department to insure that the collection and facilities are maintained in a safe and healthy manner. Collectively with other zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo. Trails of Africa, both East and West, includes giraffe, Southern white rhinoceros, hippopotamus, duiker, zebra, ostrich, and red river hogs.

ESSENTIAL FUNCTIONS

  • Conducts day to day supervision of Animal Care Professionals, Volunteers, Interns and/or other staff members in assigned areas.
  • Responsible for animal husbandry, enrichment and welfare of animals in assigned area.
  • Ensures that animal records and employee files are up to date and maintained in accordance with zoo policy, state and federal regulations and national animal record keeping standards.
  • Develops skills in staff through various formal and informal training programs.
  • Develops and coordinates employee, maintenance and animal care related scheduling within assigned area.
  • Works with Curator on hiring and disciplinary actions with a focus on developmental objectives.
  • Completes performance appraisals and evaluations on all direct reports with Curators input.
  • Displays knowledge of the basic biology, behavior, and husbandry of the animals in their department in the daily routine.
  • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals on their assigned routine.
  • Identifies, recognizes and reports any abnormal behavior of all the animals in their department.
  • Monitors weather related needs for the animals in their department and shelters animals appropriately.
  • Identifies, documents, and properly communicates any animal medical problems to the Curator and Veterinary staff in a timely manner.
  • Develops a good line of communication with assigned staff, Curator, and VP of Living Collections to ensure that all facilities and animals are in good order, and that all problems are reported in a timely manner.
  • Uses positive reinforcement training techniques with the animals in their department.
  • Uses environmental enrichment in daily routines and with Curator, develops departmental program, including researching and developing new enrichment options and development of enrichment schedules. Documents results of enrichment by using the Enrichment Approval and Evaluation forms.
  • Trains and encourages staff in utilizing the environmental enrichment program and the enrichment requirements of the animals within their department. Trains staff on the importance documenting appropriately on the Enrichment Approval and Evaluation forms.
  • Creates new enrichment ideas and items to be added to department repertoire.
  • Properly utilizes the animal record keeping systems within the department. Trains and monitors staff on properly utilizing the animal record keeping systems.
  • Documents animal behaviors or issues on the Daily Report. Trains and monitors staff on appropriately documenting on the Daily Report.
  • Maintains and updates animal files. Trains and monitors staff on appropriately maintaining and updating animal files.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal. Monitors and evaluates staffs techniques of capturing, crating and transferring of animals.
  • Prepares and presents Public Animal Talks to Zoo visitors and guests. Encourages staff to engage Zoo visitors with prepared Animal Talks.
  • Encourages staff to actively participate in one or more of the following: AAZK, enrichment or training committee, safety committee, interpretive committee, weapon’s team, area research projects, education or conservation programs, or other activity that enhances or promotes the Birmingham Zoo.
  • Exhibits the ability to apply classical and operant conditioning and to train at least basic behaviors, as defined by the area SOPs.
  • Actively plays a key role in resolving any animal related emergencies or drills that occur within the zoo (i.e. dangerous animal escape), regardless of which animal area the emergency is in.
  • Prepares for animal immobilizations. Assigns staff tasks in preparation of immobilizations.
  • Evaluates animal’s dietary needs. Consults with the Curator and veterinarian about dietary needs based on the condition of the animal, weather and temperature influence, and any other special consideration relating to the species or individual animal.
  • Guides exhibit creation, designs or changes in their area.
  • Champions conservation efforts by BZI. Encourages staff to participate in conservation efforts.
  • Insures compliance with all BZI policies and Procedures.
  • Upholds the standards of AZA and USDA at all times.
  • Other duties as assigned.

PROFESSIONAL EXPECTATIONS

  • Familiarizes themselves with the BZI employee handbook, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Creates, applies for and/or accepts projects that benefit the animals under their care or conservation efforts and to present those results to peers at a conference, or to co-workers at Zoo training sessions
  • Seeks out courses or training opportunities to better their skill and knowledge base. Shares their knowledge with others.  Is encouraged to publish or present papers in their specialty area.
  • Sets a positive example for their staff and other Zoo Managers.
  • Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participates in AZA or AAZA membership, committees and activities.
  • Actively participates in Zoo activities, fundraisers, etc.

A Zoological Manger is expected to maintain all of the above expectations to remain at this level.  These expectations will be monitored and evaluated by the Curator throughout the year and documented.

MINIMUM QUALIFICATIONS (Special skills, knowledge, ability, education, etc.):

  • College degree in an animal studies program
  • At least 5 years’ experience in a zoological institution.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must have current negative TB test and rabies titer and provide documentation, or be willing to have a TB test and rabies titer.
  • Must be First aid/CPR certified or willing to be trained and certified.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Schedule varies between weekdays and weekends. Weekend work required as well as occasional evening work and holidays.
  • Will be included in the “Manager on Duty” schedule.

Interested candidates should complete an online application.

Full-Time Animal Care Professional I – Predators

JOB SUMMARY

The Birmingham Zoo is seeking a full time Animal Care Professional I in the Predator Department. Under the direction of the Zoological Manager of Predators/Sea Lions, the candidate will develop husbandry and training skills with animals within the Predator collection. In addition to animal care and training, this position will also include daily maintenance of habitats, media events, and guest interactions. The ACP I will also play a role in resolving any animal related emergencies within the zoo and will be proficient in the proper capture, restraint, crating, and transfer techniques for the animals in the Predator/Sea lion department. As part of the predator department, this position may include cross training on other routines as needed.

QUALIFICATIONS

  • Full time paid experience or internship training and husbandry of animals in a zoological setting; experience with predators preferred.
  • Bachelor’s degree in a relevant biological field preferred.
  • Knowledge and experience in training using operant conditioning techniques preferred
  • An understanding of and experience with behavioral enrichment
  • Current knowledge of natural history, animal behavior and husbandry
  • Excellent interpersonal, communication and listening skills
  • High performance in a team environment
  • The ability to organize and manage time
  • Strong decision making abilities and the ability to multi-task
  • Excellent public presentation skills and enthusiastic attitude
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools, or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
  • Routinely lift and/or move more than 50 pounds.
  • Exposure to wet and slippery surfaces.
  • Candidate will work with dangerous animals.
  • Required to wear a face mask and or other personal protective equipment for long periods of time.
  • Must be able to work under challenging physical conditions and perform strenuous duties in extreme weather.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Schedule varies between weekdays and weekends. Weekend work required as well as occasional evening work and holidays.

To apply please complete an online application and attach a current resume.

 

Seasonal  Animal Care Professional – Children’s Zoo

SUMMARY

The Birmingham Zoo is currently seeking a Seasonal Animal Care Professional (ACP) for the Children’s Zoo. This position is responsible for the primary daily husbandry activities of the animal collection in the department with a basic working knowledge of animal care and welfare.  Responsibilities include the daily inspection, feeding, cleaning, training, enrichment, medicating and maintenance of the animals in Children’s Zoo. Collectively with other zoo employees, these activities will assist in presenting to the public an environment that is educational, entertaining and serves to further the mission of the Birmingham Zoo.

Seasonal Position Available: 6 months

Some flexibility in range of seasonal position dates, ask for more details

QUALIFICATION REQUIREMENTS

  • Biology-related degree (or work towards) and/or animal care experience is preferred.
  • Prior animal training experience using operant and classical conditioning a plus. Preferred experience in a zoo setting.
  • Candidates must possess good communication, observational, and organization skills and the ability to work well with others in a team environment. Must possess good public speaking and presentation skills.
  • Must be able to lift 50 pounds and perform duties in extreme weather.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Knowledge of basic computer skills including Word, Excel, Microsoft Office.
  • Must have current negative TB test and rabies titer and provide documentation, or be willing to have a TB test and rabies titer.
  • Must be First aid/CPR certified or willing to be trained and certified.
  • Preferred experience in a zoo setting.

To apply, please complete an online application.

 

Full-Time Animal Care Professional I – Sea Lions

JOB SUMMARY

Animal Care Professional Level I (ACP-I) is a full time position responsible for the primary daily husbandry activities of 1.1 California sea lions through a basic working knowledge of animal care and welfare. In addition to animal care and training, this position will also include daily maintenance of the sea lion life support system, behind the scenes tour and interactions, and public sea lion shows. Collectively with other zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo. As part of the predator department, this position may include cross training on other routines, as needed.

ESSENTIAL FUNCTIONS

  • Displays and demonstrates knowledge of the basic biology, behaviors, and husbandry of animals in the area.
  • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals.
  • Maintains highest level of safety in the area.
  • Actively supports area policies and procedures, mission, vision, and strategic plan of Birmingham Zoo.
  • Identifies, recognizes, and reports any abnormal behavior of all the animals in their department.
  • Monitors weather related needs for the animals in their department and shelters animals appropriately.
  • Identifies, documents, and properly communicates any animal medical problems to the Zoological Manager and Veterinary staff in a timely and appropriate manner.
  • Develops a good line of communication with the Zoological Manager to ensure that all facilities and animals are in good order, and that all problems are reported.
  • Uses classical and operant conditioning with the animals in their department.
  • Utilizes and documents on the Training Log daily.
  • Utilizes the Environmental Enrichment Program and the enrichment requirements of the animals within their department. Properly records the results of enrichment by using the Enrichment Approval and Evaluation forms.
  • Creates new enrichment ideas and items to be added to their department repertoire.
  • Properly utilizes the animal record keeping systems within the department.
  • Documents animal behaviors or issues on the Daily Report.
  • Maintains and updates the departments’ animal files.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Prepares and presents keeper chats to Zoo visitors and guests.
  • Other duties as assigned.

QUALIFICATIONS

  • High School degree, or some college; Bachelor’s Degree in an animal related field preferred.
  • Previous experience in a zoological institution (AZA accredited zoo or aquarium preferred)
  • Knowledge of operant conditioning and enrichment programs.
  • Must have good written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must be dependable and demonstrate flexibility in regards to work schedules, including hours, weekends, and holidays.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.
  • Must have basic swim abilities necessary to pass a swim test.

PROFESSIONAL EXPECTATIONS

  • Become familiar with the BZI employee hand book, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Set a positive example for their fellow Animal Care Professionals. Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participate in AZA or AAZA activities.
  • Actively participate in Zoo activities, fundraisers, etc.

An ACP-I is expected to maintain all of the above expectations to remain at this level.  These expectations will be monitored and evaluated by the Zoological Manager throughout the year and documented.

Interested candidates should complete an online application.

 

Seasonal  Animal Care Professional – Ambassador Animals

SUMMARY

The Birmingham Zoo is currently seeking Seasonal Animal Care Professionals (ACPs) for the Ambassador Animals Department.

Responsibilities include the daily inspection, feeding, cleaning, training, enrichment, medicating and maintenance of the animals in the Ambassador Animals Department.  The collection includes mammals, birds, reptiles, amphibians and invertebrates.

In addition to husbandry duties, Ambassador Animals ACPs will conduct interpretive programming, including participating in and conducting on-grounds animal presentations, Zoo to You off-ground events, special marketing events, birthday parties, and summer wildlife shows.   ACPs will be expected to interact and interpret with visitors in a positive manner.  Strong public presentation skills while working with live animals is preferred.

Preferred Start date: April or May, depending on assignment duration.

Seasonal Position Available: 6 months or 4 months.

Some flexibility in range of seasonal position dates, ask for more details.

QUALIFICATION REQUIREMENTS

  • Biology-related degree (or work towards) and/or animal care experience is preferred; experience in theater or related public speaking field a plus.
  • Prior animal training experience using operant and classical conditioning a plus. Preferred experience in a zoo setting.
  • Candidates must possess good communication, observational, and organization skills and the ability to work well with others in a team environment. Must possess good public speaking and presentation skills.
  • Must be able to lift 50 pounds and perform duties in extreme weather.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Knowledge of basic computer skills including Word, Excel, Microsoft Office.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.
  • Must be First aid/CPR certified or willing to be trained and certified.

To apply, please complete an online application.

 

Season Animal Care Professional – Lorikeet

SUMMARY

This seasonal (March 1 – October 31) position is responsible for the primary daily husbandry activities and welfare of the Lorikeets and Lorikeet Aviary in the Bird department.  Activities in this position will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo. Ensures a positive experience when Zoo Guests are feeding Lorikeets in Aviary.

ESSENTIAL JOB FUNCTIONS

  • Delivers and maintains a dynamic interpretive and educational experience in the lorikeet exhibit.
  • Displays and demonstrates the basic biology, behaviors and husbandry of the animals in their department in the daily routine.
  • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals on their assigned routine.
  • Identifies, recognizes and reports any abnormal behavior of all the animals in their department.
  • Monitors weather related needs for the animals in their department and shelters animals appropriately.
  • Develops a good line of communication with the ACP’s, Zoological Manager and Curator to ensure that all facilities and animals are in good order, and that all problems are reported.
  • Uses classical and operant conditioning with the animals in their department.
  • Properly utilizes the animal record keeping systems within the department.
  • Documents animal behaviors or issues on the Daily Report and/or avian observation form.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Prepares and presents Public Animal Talks to Zoo visitors and guests.
  • Other duties as assigned.

QUALIFICATIONS

  • High School degree; some college preferred.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Will be interacting with Zoo guests regularly; presentation skills helpful.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • First aid/CPR certified preferred
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

POSITION TYPE AND HOURS OF WORK

  • Seasonal – March 1 – October 31
  • Schedule varies between weekdays and weekends. Weekend work required as well as occasional evening work and holidays.

PHYSICAL DEMANDS

  • Long periods of standing and walking;
  • Routinely lift and/or move up to 50 pounds;
  • Assignments are mainly outdoors; exposure to a variety of weather elements can be expected.

 

 


Animal Health

Full-Time Animal Nutrition Center Technician

JOB SUMMARY

This full time position is responsible for the preparation and delivery of prescribed animal diets. Ensures food safety and maintains USDA compliance and standards.

ESSENTIAL FUNCTIONS

  • Prepares animal diets as directed.
  • Delivers diets to the various collection areas.
  • Cleans and maintains the nutrition center according to procedures and USDA standards.
  • Orders and maintains appropriate inventory.
  • Maintains necessary records
  • Communicates problems or concerns as it relates to the collection, staff or public to the manager or a member of senior staff
  • Performs manual labor to include; cleaning, moving feed bags, hay bales, and shavings
  • Interacts with Zoo visitors concerning Zoo operations, education and conservation

MINIMUM QUALIFICATIONS (Special skills, knowledge, ability, education, etc.)

  • High School degree, or some college; Bachelor’s Degree in an animal related field preferred.
  • Previous experience or internship in a zoological institution preferred.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Proficient in computer skills especially, Microsoft Office and Microsoft Excel
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

PHYSICAL DEMANDS

While performing the duties of this job, the employee should expect:

  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear
  • Ability to work in an environment that houses allergens such as peanuts, etc.
  • Routinely lift and/or move up to 50 pounds
  • Exposure to wet surfaces during daily cleaning
  • Working in a freezer/cooler for several hours a day
  • Exposure to the elements can be expected

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Schedule varies between weekdays and weekends. Weekend work required as well as occasional evening work.

 


Education

Seasonal Zoo Camp Teacher

JOB SUMMARY

SUMMER CAMP PROGRAM DESCRIPTION

Around 1,000 children ages 4K to 12th grade attend full-day (8:30 am to 3:30 pm) Summer Zoo Camp at the Birmingham Zoo. Children participate in themed educational activities in the classroom and out on Zoo grounds. Zoo Camp at the Birmingham Zoo is educational and encourage active learning through games, crafts, age-appropriate explorations, and special encounters. Rich in STEM-based experiences, Zoo Camp engages the natural curiosity of children and young adults and allow ample time to practice emerging science skills.

RESPONSIBILITY

The Zoo Camp Teacher is part of a dedicated team of educators that will promote science and nature engagement in all aspects of Zoo Camp. Zoo Camp Teachers will ensure that the materials, supplies, crafts, and activities are prepared for each day, and are responsible for keeping their classroom area clean and orderly. Teachers are responsible for instructing the campers in the material developed for camp and for the campers’ safety.

ESSENTIAL FUNCTIONS

  • Implements a pre- designed program of instruction that adheres to the Zoo’s mission, philosophy, goals and objectives as outlined.
  • Creates a safe environment conducive to learning by employing a variety of appropriate teaching strategies.
  • Encourages student enthusiasm for the learning process and the development of good camp habits.
  • Provides progress and interim reports as required to the camp manager and guardian/parent(s).
  • Plans and implements assignments for volunteers as needed.
  • Demonstrates a strong grasp of subject matter.
  • Uses effective oral and written expression.
  • Follows check-in, check-out and safety policies of camp for campers.
  • Develops, in accordance with Zoo Camp guidelines, reasonable rules of camp classroom behavior and appropriate techniques that are consistently applied.
  • Takes necessary and reasonable precautions to protect campers, equipment, materials and facilities.
  • Other duties as assigned.

QUALIFICATIONS

  • Certified Teacher OR Sophomore, Junior or Senior College Student majoring in Education/Biology/Zoology/ related fields OR at least 1 year of experience in an informal science education role.
  • Must be goal oriented, highly motivated and be able to multi-task
  • Must possess excellent leadership and interpersonal skills
  • Excellent oral and written communication skills
  • Must have excellent organizational skills and be creative.
  • Must have the ability to work successfully as part of a team.
  • Must be a positive ambassador for the Birmingham Zoo.

POSITION TYPE AND HOURS OF WORK

  • Seasonal (no benefits)
  • 10 weeks, beginning May 27th, 2019, up to 40 hours per week.
  • Mainly weekdays, working hours may range from 7:15am to 5:45pm.

Seasonal Lead Zoo Camp Aide

JOB SUMMARY

SUMMER CAMP PROGRAM DESCRIPTION

Around 1,000 children ages 4K to 12th grade attend full-day (8:30 am to 3:30 pm) Summer Zoo Camp at the Birmingham Zoo. Children participate in themed educational activities in the classroom and out on Zoo grounds. Zoo Camp at the Birmingham Zoo is educational and encourage active learning through games, crafts, age-appropriate explorations, and special encounters. Rich in STEM-based experiences, Zoo Camp engages the natural curiosity of children and young adults and allow ample time to practice emerging science skills.

RESPONSIBILITY

The Lead Zoo Camp Aide will ensure that both campers and teachers have materials needed for camp and are knowledgeable about the day to day operations of camp. Helps maintain an organized office and implements fun and excitement when leading activities such as rallies, substitute teaching and field days.

ESSENTIAL FUNCTIONS

  • Adheres to the Zoo’s mission, philosophy, goals and objectives as outlined.
  • Creates a safe environment for campers and coworkers.
  • Encourages camper enthusiasm and the development of good camper habits.
  • Plans and implements assignments for volunteers as needed.
  • Demonstrates a strong work ethic.
  • Follows policies and procedures.
  • Develops, in accordance with Zoo Camp guidelines, reasonable expectations for camper behavior and appropriate techniques that are consistently applied.
  • Takes necessary and reasonable precautions to protect campers, equipment, materials and facilities.
  • Helps with check-in, check-out, early care, extended care, lunch, substitute teaches, leads rallies and field days, camp prep., and other duties as assigned.
  • Other duties as assigned.

QUALIFICATIONS

  • Must be highly motivated and be able to multi-task.
  • Must possess excellent leadership and interpersonal skills.
  • Excellent oral and written communication skills.
  • Must have excellent organizational skills and be creative.
  • Works well with others; must be able to take directions.
  • Must have the ability to work successfully as part of a team

POSITION TYPE AND HOURS OF WORK

  • Seasonal (no benefits)
  • 10 weeks, up to 40 hours per week.
  • Mainly weekdays

 

 

 

Seasonal Zoo Camp Aide

JOB SUMMARY

SUMMER CAMP PROGRAM DESCRIPTION

Around 1,000 children ages 4K to 12th grade attend full-day (8:30 am to 3:30 pm) Summer Zoo Camp at the Birmingham Zoo. Children participate in themed educational activities in the classroom and out on Zoo grounds. Zoo Camp at the Birmingham Zoo is educational and encourage active learning through games, crafts, age-appropriate explorations, and special encounters. Rich in STEM-based experiences, Zoo Camp engages the natural curiosity of children and young adults and allow ample time to practice emerging science skills.

RESPONSIBILITY

The Zoo Camp Aide will ensure that both campers and teachers have materials needed for camp and are knowledgeable about the day to day operations of camp. Helps maintain an organized office and implements fun and excitement when leading activities such as rallies, substitute teaching and field days.

ESSENTIAL FUNCTIONS

  • Adheres to the Zoo’s mission, philosophy, goals and objectives as outlined.
  • Creates a safe environment for campers and coworkers.
  • Encourages camper enthusiasm and the development of good camper habits.
  • Plans and implements assignments for volunteers as needed.
  • Demonstrates a strong work ethic.
  • Follows policies and procedures
  • Develops, in accordance with Zoo Camp guidelines, reasonable expectations for camper behavior and appropriate techniques that are consistently applied.
  • Takes necessary and reasonable precautions to protect campers, equipment, materials and facilities.
  • Helps with check-in, check-out, early care, extended care, lunch, substitute teaches, leads rallies and field days, camp prep., and other duties as assigned.
  • Other duties as assigned.

QUALIFICATIONS

  • Must be highly motivated and be able to multi-task.
  • Must possess excellent leadership and interpersonal skills.
  • Excellent oral and written communication skills.
  • Must have excellent organizational skills and be creative.
  • Works well with others; must be able to take directions.
  • Must have the ability to work successfully as part of a team

POSITION TYPE AND HOURS OF WORK

  • Seasonal (no benefits)
  • 10 weeks, up to 40 hours per week.
  • Mainly weekdays, working hours may range from 7:15am to 5:45pm

 

 

 

 

Schools Program Manager

JOB SUMMARY

The School Programs Manager is part of the dedicated team of Birmingham Zoo education leaders committed to promoting the Zoo’s mission with a unified and consistent education and conservation message.  The School Programs Manager is responsible for ensuring that the operations of the Zoo’s education programs promote the Zoo mission and run in an efficient manner.  The School Programs Manager is responsible for administering, under the oversight of the Vice President of Education, all education programs and events relating to formal education institutions (public schools, independent schools and individuals who home school).  Also responsible for general departmental operations; supervise and evaluate staff; develop and monitor budgets.

ESSENTIAL FUNCTIONS

  • Participates in long-term planning, goal setting, and budgeting for all education programs and events relating to formal education institutions
  • Continually evaluates and improves existing educational programs and implements new innovative educational programs to advance the mission of the Zoo
  • Collaborates with Education Department staff to develop, implement, coordinate, and evaluate curriculum to be used throughout the Zoo
  • Collaborates with representatives from the education community to provide curriculum support for students and teachers in order to increase revenue through school programming.
  • Develops on- and off-site education programs based on state and national standards using current education methodology.
  • Works collaboratively with all departments to incorporate consistent educational messages in all areas of the Zoo
  • Collaborates with Zoo’s Marketing and Groups Departments to develop a comprehensive marketing plan to promote Zoo educational programming.
  • Collaborates with Zoo’s Development Department to ensure continued funding for the ZooSchool Program
  • Create and maintain relationships with school-level and district-level staff from Birmingham City Schools to ensure the continued success of the ZooSchool Program
  • Works closely with all management levels within the Zoo to achieve departmental and overall Zoo goals.
  • Maintains ties with colleagues in both informal and formal education organizations.
  • Coordinates with other departments to provide resources needed to successfully complete education programs.
  • Responsible for administration of detailed programming records, weekly reports, projecting and maintaining budget data
  • Maintains, monitors, and distributes supplies to support education programs
  • Hires, supervises and evaluates full-time, part-time, volunteer educators, and contract Education Department staff.
  • Schedules teachers for education classes and programs
  • Completes administrative paperwork as needed/directed.
  • Works to ensure that all educational programs and events are accessible to all individuals (sensory friendly)
  • Teaches classes and leads other education programs as needed.
  • Researches and writes for the membership newsletter and other publications as requested
  • Participates in Birmingham Zoo teams and projects. Maintains a working knowledge of current research, models, and philosophies regarding education in schools, museums, zoos, parks and similar organizations.
  • Attends seminars and makes presentations to various boards, committees, civic organizations and media outlets in an effort to advance the mission of the Zoo.
  • Provides employee support through training, evaluation, coaching, counseling and progressive discipline activities.
  • Works proactively to advance a team spirit and positive work climate among Zoo employees and closely monitors the morale of staff and takes appropriate action to resolve issues.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

  • Zoo Educators
  • Interns
  • Seasonal Staff
  • Docents/Volunteers

QUALIFICATIONS

  • Bachelor’s Degree in education or related field; Master’s preferred.
  • At least two years’ experience in a formal or informal educational setting.
  • At least one year management experience preferred.
  • Minimum of two years’ experience with educational program development, curriculum development and implementation, best practice instructional techniques, and supervision.
  • Preferred teaching philosophy aligned with interdisciplinary teaching, outdoor/environmental education, inquiry-based learning, and child development.
  • Must be goal oriented, highly motivated, and be able to multi-task.
  • Must possess excellent leadership, communications, collaborative and interpersonal skills.
  • Proficient with technology.
  • Grant writing experience preferred.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.
  • Must be First aid/CPR certified or willing to be trained and certified.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Mainly weekdays; however weekends, occasional evening work and holidays may be required.
  • May be added to Manager on Duty rotation

 


Membership

Full-Time Membership and Group Sales Assistant

JOB SUMMARY

The Assistant is responsible for providing fast, friendly service to our guests while following proper cash handling procedures.

ESSENTIAL FUNCTIONS

  • Greets all visitors with a smile, offers assistance and provides exemplary customer service to meet and exceed guest experience expectations.
  • Communicates clearly and in a friendly manner answering public inquiries regarding membership and group sales and other Zoo admission questions.
  • Promotes membership and group sales and assists guests with questions at Zoo entry.
  • Acts as Point of Sale Assistant in the membership office and group sales location.
  • Process new and renewal memberships, group sales payments, and other miscellaneous ticketing needs with accuracy and communicates appreciation to the guest.
  • Actively upsells daily admission into memberships and promotes specials during membership drives or special events.
  • Applies cash handling procedures, asset protection policies and requirements to daily routines. Accounts for any “overs or unders” at closings.
  • Acts as a source of knowledge and point of contact for Groups pricing, policies, and booking for possible guests and other Zoo personnel.
  • Receives and processes Groups payments by mail, over the phone, and in-person.
  • Assists in Groups check-in process, including directing and greeting buses, directing teachers, chaperones, parents, and students, updating Groups regarding daily changes, confirming Group agendas, receiving payments, distributing materials, and gatekeeping duties.
  • Other duties as assigned.

QUALIFICATION REQUIREMENTS:

  • High School Degree or GED, College preferred.
  • Familiar with proper cash handling protocols; Retail experience helpful.
  • Proficient in Microsoft Office, Excel, etc.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for customer service and completion of tasks.
  • Proficiency in using PC based software programs.

POSITION TYPE AND HOURS OF WORK

  • Full time or Part time
  • Weekdays and weekends required, occasional evening hours and holidays.

To apply, please complete an online application.

 


Visitor Services

Seasonal  Cashier – Visitor Services

SUMMARY

The Cashier is responsible for providing fast, friendly service to our guests while following proper cash handling procedures.    Responsibilities include following proper cash handling procedures from collecting payment and making change so that register balances at end of day.

ESSENTIAL FUNCTIONS

  • Greets all visitors with a smile and offers assistance.
  • Communicates clearly and in a friendly manner.
  • Insures accuracy of transaction to visitor and communicates appreciation for their business.
  • Applies cash handling procedures, asset protection policies and requirements to daily routines. Accounts for any “overs or unders” at closings.
  • Completes tasks on all checklists associated with the cashier position.
  • Utilizes computer in the preparation and use of daily cash worksheet and balancing at the end of each day.
  • Cleans and organizes assigned areas.
  • Serves as a team player to help others complete their objectives as needed. May be required to work in another capacity in the visitor services area as needed.
  • Identifies and follows all Zoo sanitation standards.
  • Identifies and follows strict safety protocols for guests as well as staff.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS (Special skills, knowledge, ability, education, etc.)

  • High School Degree; valid driver’s license with no negative driving record
  • Familiar with proper cash handling protocols; Retail experience helpful.
  • Cashier Experience preferred
  • Basic computer skills; Good organizational skills; Ability to follow written and verbal directions; must be able to multi-task and meet deadlines
  • Ability to handle high volume traffic while maintaining good customer service
  • Must work as a team player.
  • Must be flexible to work when needed, including weekends and evenings.

PHYSICAL DEMANDS

  • Long periods of standing and walking;
  • Routinely lift and/or move up to 20 pounds;
  • Assignments can be outdoors; exposure to a variety of weather elements can be expected.

To apply please complete an online application and attach a current resume.

Part-Time Cashier – Visitor Services

SUMMARY

The Cashier is responsible for providing fast, friendly service to our guests while following proper cash handling procedures.    Responsibilities include following proper cash handling procedures from collecting payment and making change so that register balances at end of day.

ESSENTIAL FUNCTIONS

  • Greets all visitors with a smile and offers assistance.
  • Communicates clearly and in a friendly manner.
  • Insures accuracy of transaction to visitor and communicates appreciation for their business.
  • Applies cash handling procedures, asset protection policies and requirements to daily routines. Accounts for any “overs or unders” at closings.
  • Completes tasks on all checklists associated with the cashier position.
  • Utilizes computer in the preparation and use of daily cash worksheet and balancing at the end of each day.
  • Cleans and organizes assigned areas.
  • Serves as a team player to help others complete their objectives as needed. May be required to work in another capacity in the visitor services area as needed.
  • Identifies and follows all Zoo sanitation standards.
  • Identifies and follows strict safety protocols for guests as well as staff.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS (Special skills, knowledge, ability, education, etc.):

  • High School Degree; valid driver’s license with no negative driving record
  • Familiar with proper cash handling protocols; Retail experience helpful.
  • Cashier Experience preferred
  • Basic computer skills; Good organizational skills; Ability to follow written and verbal directions; must be able to multi-task and meet deadlines
  • Ability to handle high volume traffic while maintaining good customer service
  • Must work as a team player.
  • Must be flexible to work when needed, including weekends and evenings.

PHYSICAL DEMANDS

  • Long periods of standing and walking;
  • Routinely lift and/or move up to 20 pounds;
  • Assignments can be outdoors; exposure to a variety of weather elements can be expected.

POSITION TYPE AND HOURS OF WORK

  • Part time
  • Weekdays and weekends, occasional evening work and holidays required

 


Operations

Part-Time Rides and Attractions Operator

JOB SUMMARY

The Ride/amusement Operator is responsible for the safety and maintenance of their assigned amusement/ride.  Responsibilities also include providing safe, friendly service while operating one of the Zoo’s rides/amusements.

ESSENTIAL FUNCTIONS

  • Provide excellent customer service at all times to guests and staff.
  • Completes daily cleaning and basic maintenance checks on ride/attraction prior to Zoo opening. Reports any problems that would lead to unsafe operations to supervisors.
  • If assigned as a Train Operator, maintains all daily, weekly, and monthly checklists for the train and track.
  • Operates the ride/attraction while observing riders and ride to ensure safe operation.
  • Acquires ride tickets from guests and/or checks wristbands. Records rider numbers daily.
  • Assists riders on and off ride/attraction as needed, to include handicapped/wheelchairs if applicable.
  • Acknowledges guest questions regarding basic zoo information and daily schedules and answers appropriately. Seeks answer if unknown to operator.
  • Attains a basic knowledge of membership packages/benefits for encouraging memberships.
  • Monitors and responds to inappropriate or unsafe guest behavior. Determines severity of behavior and contacts appropriate management to implement emergency plan.
  • Conducts and maintains daily checklists for designated area including, but not limited to: operation of, maintenance of, and cleaning of ride/attraction.
  • As an Ambassador of the Zoo, projects professionalism in behavior, speech, appearance, and radio communications at all times.
  • Entertains guests during ride/amusement by following assigned scripts determined by the ride/amusement.
  • Other duties as assigned

QUALIFICATIONS

  • High School Degree or GED, College preferred.
  • Must be at least 21 years of age.
  • Presentation skills helpful.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for guest interactions and completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or willing to become certified.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear.
  • Routinely lift and/or move up to 50 pounds.
  • Exposure to wet surfaces.
  • Depending on assignment, exposure to the elements can be expected.

SAFETY ANALYSIS

The Ride/amusement Operator position is impacted by hazardous exposures common to retail operations as well as public safety in an outdoor environment.  Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.

The Ride/amusement Operator is responsible for following safety policies and procedures for their areas and to make any recommendations to the Operations Manager as necessary.

The use and understanding of a variety of personal safety equipment is mandatory.

The Ride/amusement Operator, as with any employee of the zoo, is required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.

POSITION TYPE AND HOURS OF WORK

  • Part time
  • Weekdays and weekends required, occasional evening hours (during special events) and holidays.

 

 

Central Office Coordinator

JOB SUMMARY

The Central Office Coordinator provides support in administrative work involving a high degree of flexibility and action. This position maintains the central communications center for the Zoo and will also serve as the point-of-contact for severe weather monitoring and emergency protocols.

DUTIES INCLUDE:

  • Welcomes visitors by greeting them in person. Routes any questions, concerns and emergencies to appropriate individual or department.  Provides general information to zoo guests.
  • Monitors radio traffic and follows codes appropriately according to Zoo protocol. Takes action in Zoo emergencies by calling police, EMS, etc.  Participates in emergency drills and critiques.
  • Monitors severe weather to ensure safety of Zoo guests and staff.  Communicates unsafe weather conditions to executives and/or Manager on Duty.
  • Responsible for accurate record-keeping for Board meetings, Zoo-Wide meetings, Safety meetings, and Master Planning meetings, and distributing minutes as appropriate.
  • Manages CEO calendar and provides assistance to the CEO as  assigned. Prepares written correspondence as directed.
  • Monitors and maintains maintenance work order software program.  Initiates Maintenance Purchase Orders and provides administrative support as needed.
  • Reviews and approves zoo-wide supply requisitions (Amazon orders, office supplies, cleaning supplies, etc.).  Assists in stocking office supply cabinet and maintaining inventory.
  • Posts all outgoing Zoo mail; maintains postage log to track postage costs; maintains postage machine. Monitors Zoo property post office box for incoming and outgoing mail. Sorts and distributes mail and other correspondence to Zoo areas.
  • Sign out vehicles to Zoo staff as needed, and maintains vehicle log.
  • Responsible for maintenance of administrative office equipment; calls for service if needed. Maintains copy paper and toner supply.
  • Maintains water meter reading reports for the Deputy Director.
  • Back-up to Safety Coordinator as needed: Answers telephone calls using a multi-line telephone system, routing calls or taking messages as required. Screens all calls for priority issues.
  • Other duties as assigned.

QUALIFICATIONS:

  • Associate or Bachelor’s Degree in Business Management and 1-2 years’ experience, or equivalent experience in similar position.
  • Excellent customer service skills and high degree of professionalism.
  • Ability to work independently and achieve high productivity with little supervision in a fast paced office environment; must be able to multi-task.
  • Excellent computer skills with proficiency in all Microsoft Office programs to include Excel and PowerPoint.
  • Excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and have the ability to handle multiple tasks and meet deadlines. Strong grammar and punctuation skills a must.
  • Ability to be flexible in adjusting to numerous changes in plans as dictated by the events of the day.
  • Ability to foster teamwork within and across teams.

POSITION TYPE AND HOURS OF WORK

  • Full time or Part time
  • Weekdays and weekends required, occasional evening hours and holidays.

To apply please complete an online application and attach a current resume.

 


Maintenance

Full-Time Maintenance Technician

SUMMARY

Birmingham Zoo is looking for Maintenance Technicians in our Operations Department. Work involves executing projects to maintain, repair or construct facilities at the Birmingham Zoo. Work assignments are received through work orders, observation and meetings. Work is evaluated through meetings, budget, time constraints and results achieved.

ESSENTIAL FUNCTIONS

  • Performs preventative maintenance; responds to trouble calls and work orders, inspects buildings and equipment; implements repairs, maintenance and installation as needed or assigned.
  • Depending on skill set, is involved in routine maintenance involving electrical, HVAC, carpentry, auto repair, welding, plumbing, concrete work, and construction.
  • Performs routine maintenance on the train and carousel.
  • Maintains maintenance logs as directed.
  • Completes engine repairs.
  • Completes all work orders as directed.
  • Utilizes and/or operates vehicles such as trucks and construction vehicles.
  • Utilizes the following materials: blueprints, calculator, computer, general office equipment, hand-tools, and power equipment.

QUALIFICATION REQUIREMENTS

  • High School Diploma or GED — some College or degree preferred.
  • Two to five years of field experience within a building trade or related skill set.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have basic competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years) as well as a valid Alabama Commercial Driver’s License.
  • Must provide documentation of current, negative TB test within the last year.

SAFETY ANALYSIS

The Maintenance Technician position is impacted by hazardous exposures common to the maintenance industry.  Some of the following exposures will occur daily:

  • Hazards associated with train and carousel ride operation and maintenance.
  • The proper use and understanding of cleaning agents
  • Hazards associated with swimming pool maintenance and the use of chloride.
  • Equipment operation requiring the use of personal protective equipment such as ear and eye protection.
  • Understanding the hazards of confined space.
  • The hazards of working with electricity.
  • Requirement to troubleshoot equipment in high and hard to reach locations.

Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.

The Maintenance Technician is responsible for following safety policies and procedures for their areas.

The use and understanding of a variety of personal safety equipment is mandatory.

Interested candidates should complete an online application.

 


  • The Birmingham Zoo is an Equal Opportunity Employer and drug-free facility.