Birmingham Zoo
Menu
  • Today's Regular Hours: 9am to 4pm

About Us

Current Positions

 

 

To apply to one of these positions, please fill out the online application below

ONLINE APPLICATION

 

 

Central Office Coordinator

JOB SUMMARY

The Central Office Coordinator provides support in administrative work involving a high degree of flexibility and action. This position maintains the central communications center for the Zoo and will also serve as the point-of-contact for severe weather monitoring and emergency protocols.

DUTIES INCLUDE:

  • Welcomes visitors by greeting them in person. Routes any questions, concerns and emergencies to appropriate individual or department.  Provides general information to zoo guests.
  • Monitors radio traffic and follows codes appropriately according to Zoo protocol. Takes action in Zoo emergencies by calling police, EMS, etc.  Participates in emergency drills and critiques.
  • Monitors severe weather to ensure safety of Zoo guests and staff.  Communicates unsafe weather conditions to executives and/or Manager on Duty.
  • Responsible for accurate record-keeping for Board meetings, Zoo-Wide meetings, Safety meetings, and Master Planning meetings, and distributing minutes as appropriate.
  • Manages CEO calendar and provides assistance to the CEO as  assigned. Prepares written correspondence as directed.
  • Monitors and maintains maintenance work order software program.  Initiates Maintenance Purchase Orders and provides administrative support as needed.
  • Reviews and approves zoo-wide supply requisitions (Amazon orders, office supplies, cleaning supplies, etc.).  Assists in stocking office supply cabinet and maintaining inventory.
  • Posts all outgoing Zoo mail; maintains postage log to track postage costs; maintains postage machine. Monitors Zoo property post office box for incoming and outgoing mail. Sorts and distributes mail and other correspondence to Zoo areas.
  • Sign out vehicles to Zoo staff as needed, and maintains vehicle log.
  • Responsible for maintenance of administrative office equipment; calls for service if needed. Maintains copy paper and toner supply.
  • Maintains water meter reading reports for the Deputy Director.
  • Back-up to Safety Coordinator as needed: Answers telephone calls using a multi-line telephone system, routing calls or taking messages as required. Screens all calls for priority issues.
  • Other duties as assigned.

QUALIFICATIONS:

  • Associate or Bachelor’s Degree in Business Management and 1-2 years’ experience, or equivalent experience in similar position.
  • Excellent customer service skills and high degree of professionalism.
  • Ability to work independently and achieve high productivity with little supervision in a fast paced office environment; must be able to multi-task.
  • Excellent computer skills with proficiency in all Microsoft Office programs to include Excel and PowerPoint.
  • Excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and have the ability to handle multiple tasks and meet deadlines. Strong grammar and punctuation skills a must.
  • Ability to be flexible in adjusting to numerous changes in plans as dictated by the events of the day.
  • Ability to foster teamwork within and across teams.

To apply please complete an online application and attach a current resume.

Licensed Veterinary Technician

JOB SUMMARY

The Birmingham Zoo is seeking a qualified candidate for a full-time licensed veterinary technician position. The Birmingham Zoo is located in Birmingham, Al and is home to over 800 animals of 250 different species. Our veterinary department consists of 2 full time veterinarians, 2 full time licensed veterinary technicians, and 2 full time hospital/quarantine keepers. This position is for the 2nd licensed veterinary technician.

ESSENTIAL FUNCTIONS

  • Participation and management of the cases under supervision of the veterinarians
  • Participation in necropsies and anesthesia
  • Equipment use and maintenance (Digital radiography, ultrasound, endoscopy, microscope, IDEXX blood machines)
  • Management and entry of patient records(anesthesia records, laboratory results, fecal results) in ZIMS
  • Calculating, filling, compounding, and administering prescriptions
  • Performing necessary medical treatments for animals within the collection
  • Proficient in laboratory techniques (fecal analysis, urinalysis, hematology(including avian and reptile CBCs), water testing, and cytology)
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Assisting with inventory
  • Preparing and packaging various samples for shipment
  • Familiarity with the protocols for handling Class II narcotics and all controlled substances
  • Assist in animal care and husbandry of hospitalized patients
  • Other duties as assigned

MINIMUM QUALIFICATIONS (Special skills, knowledge, ability, education, etc.):

  • Graduate from an AVMA accredited veterinary technology program
  • Licensed (CVT, RVT or LVT) and able to obtain an Alabama license within 3 months of employment
  • At least 1 year paid experience in a veterinary hospital. Experience with exotics and zoo animals in an AZA accredited zoo is preferred
  • Excellent oral and written communication skills
  • Able to work independently as well as a member of a team with minimal supervision
  • Able to practice good time management, organization, and prioritizing skills
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years)
  • Must have current negative TB test and provide documentation, or be willing to have a TB test
  • Must be rabies vaccinated and able to provide documentation, or be willing to become vaccinated
  • Must be First aid/CPR certified or willing to be trained and certified

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Weekdays and weekends required, with occasional evening hours and holidays
  • Will be in “On Call” rotation. Must be within 20 minutes of the Zoo when On Call

PHYSICAL DEMANDS

  • Use of hands, fingers, tools or controls
  • Frequently required to stand, walk, sit, stoop, kneel, and crouch
  • Routinely lift and/or move up to 50lbs
  • Occasional exposure to the elements

To apply please complete an online application and attach a current resume.

Full-Time Animal Care Professional – Elephants (all levels)

SUMMARY

The Birmingham Zoo is currently seeking applications for Animal Care Professionals in the Elephants Department (including Lead position). Under the direction of the Elephant Manager, the successful candidate will be responsible for providing a high level of animal care to bachelor herd of African elephants.

Primary responsibilities of this position include monitoring animal health, maintaining cleanliness of animal areas, providing environmental and behavioral enrichment, preparing diets, modifying exhibits, maintaining accurate records, and presenting both formally and informally for the public. The candidate must be a motivated self-starter that is enthusiastic and team oriented. This position requires a team player capable of positive interactions with staff, guests, and volunteers.

This is a full time position working at least 40 hours per week, including weekends, holidays, and late events as needed. Successful candidates will work in close proximity to dangerous animals, and professionalism and good communication are required.

QUALIFICATION REQUIREMENTS

  • Bachelor’s degree in a relevant biological field required.
  • Experience in a zoological institution, experience with elephants preferred.
  • Must have excellent written and verbal communication as well as decision skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools, or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
  • Routinely lift and/or move more than 50 pounds.
  • Exposure to wet surfaces and slippery surfaces.
  • Candidate will work with dangerous animals.
  • Required to wear a face mask and or other personal protective equipment for long periods of time.
  • Must be able to work under challenging physical conditions and perform strenuous duties in extreme weather.

To apply, please complete an online application and attach a current resume.

 

Full-Time Animal Care Professional  1 – Animal Ambassadors

SUMMARY

The Animal Care Professional I (ACP I) is responsible for the primary daily husbandry activities of the animal collection in the Ambassador Animals department with a basic working knowledge of animal care and welfare.  The ACP I is also responsible for developing and presenting animals and animal programs to the public in a variety of location.  These activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo.

ESSENTIAL FUNCTIONS

Responsibilities include the daily inspection, feeding, cleaning, training, enrichment, medicating and maintenance of the animals in the Ambassador Animals Department.  The collection includes mammals, birds, reptiles, amphibians and invertebrates.

In addition to husbandry duties, the Ambassador Animals ACP I will conduct interpretive programming, including participating in and conducting on-grounds animal presentations, Zoo to You off-ground events, special marketing events, birthday parties, and summer wildlife shows.   The ACP I will be expected to interact and interpret with visitors in a positive manner.  Strong public presentation skills while working with live animals is preferred.

QUALIFICATION REQUIREMENTS:

  • Biology-related degree (or work towards) and/or animal care experience is preferred; experience in theater or related public speaking field a plus.
  • Prior animal training experience using operant and classical conditioning a plus. Preferred experience in a zoo setting.
  • Certified Interpretive Guide (CIG) training preferred.
  • CPBT-KA a plus.
  • Candidates must possess good communication, observational, and organization skills and the ability to work well with others in a team environment. Must possess good public speaking and presentation skills.
  • Must be able to lift 50 pounds and perform duties in extreme weather.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Knowledge of basic computer skills including Word, Excel, Microsoft Office.
  • Must have current negative TB test and rabies titer and provide documentation, or be willing to have a TB test and rabies titer.
  • Must be First aid/CPR certified or willing to be trained and certified.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Hours of work will vary slightly due to season, ranging from 1:00 p.m. to 10:00 p.m. or 11:00 a.m. to 8:00 p.m.
  • Weekdays and weekends required with occasional holidays.

To apply, please complete an online application.

 

Full-Time Animal Care Professional  – Evening Shift

SUMMARY:

The Animal Care Professional I (ACP I) position is responsible for the evening shift husbandry activities of the Zoo animal collection. Responsibilities include performing after hours rounds in all areas and monitoring animals well-being, providing medications, reporting health problems or safety concerns, assist in the ANC, feed and clean certain animals and monitor/secure other areas of the zoo.

RESPONSIBILITIES:

  • At beginning of shift, make rounds meeting with animal areas, vet staff and operations to be given direction and access priority needs for the evening.
  • Will monitor building heating/cooling needs. Make sure building are locked and secured.
  • Round to each animal area making sure all closing protocol has been met and locks secured.
  • As directed by vet staff, dispense medications if needed.
  • Follow instructions from previous shift on any animal care/husbandry needed after hours. Displays and demonstrates the basic biology, behaviors and husbandry of the animals in the daily routine.
  • Will assist with after hour Zoo events and Programs as needed or directed.
  • May clean and maintain animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals when assigned.
  • Identifies, recognizes and reports any abnormal behavior of animals.
  • Monitors weather related needs for the animals and shelters animals appropriately. Calls in other staff to help if needed.
  • Identifies, documents, and properly communicates any animal medical problems to the Curator and Veterinary staff in a timely manner.
  • Assists with assignments for animal immobilizations if needed.
  • Develops and maintains a good line of communication with the various area Zoological Managers and Curator(s) to ensure that all facilities and animals are in good order, and that all problems are reported.
  • Utilizes the Environmental Enrichment Program if asked to provide enrichment for animal(s).
  • Properly utilizes the animal record keeping systems if needed.
  • Documents any abnormal animal behaviors or issues on the Daily Report.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Prepares and presents Public Animal Talks to Zoo visitors and guests.
  • Other duties as assigned.

QUALIFICATIONS

  • High School Degree, some college preferred
  • At least three years advanced experience in a generalist animal care role.
  • Must be able to work independently and as a team; Must be self-directed and self-motivated
  • Must have an understanding and appreciation for BZI’s mission.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Knowledge of basic computer skills including Word, Excel, Microsoft Office.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have good presentation and public speaking skills.
  • Must have current negative TB test and rabies titer and provide documentation, or be willing to have a TB test and rabies titer.
  • Must be First aid/CPR certified or willing to be trained and certified.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Hours of work will vary slightly due to season, ranging from 1:00 p.m. to 10:00 p.m. or 11:00 a.m. to 8:00 p.m.
  • Weekdays and weekends required with occasional holidays.

Interested candidates should complete an online application.

Full-Time Animal Care Professional I – Primates

JOB SUMMARY

The Birmingham Zoo is currently seeking applications for an Animal Care Professional I in the South America/Primate Department.  Under the direction of the Zoological Manager, the successful candidate will be responsible for providing a high level of animal care within a diverse collection of species, including squirrel monkey, cotton top tamarin, lemur, and giant anteater.

Primary responsibilities of this position include monitoring animal health, maintaining cleanliness of animal areas, providing environmental enrichment, preparing diets, modifying habitats, maintaining accurate records, and presenting both formally and informally for the public.  This position requires the ability to work both independently and within a team.  The desired candidate must be a motivated self-starter that is capable of positive interactions with staff, guests, and volunteers.

This is a full time position working at least 40 hours per week, including weekends, holidays, and late events as needed.  The successful candidate will work in close proximity to dangerous animals, and professionalism and good communication are required.

QUALIFICATIONS

  • Bachelor’s degree in a relevant biological field (required).
  • Current, valid driver’s license with no prior traffic violations within the last five years (required).
  • Current negative TB test with documentation, or willingness to have a TB test administered (required).
  • Experience in a zoological institution, experience with primates preferred.
  • Capacity to act decisively under a variety of circumstances.
  • Ability to handle multiple tasks, complete projects, and meet deadlines.
  • Excellent written and verbal communication
  • Familiarity with the management of captive primate populations, including related AZA conservation programs.
  • Aptitude for fostering teamwork both within and across teams.
  • Competency in computer skills.
  • First aid/CPR certified, or be willingness to be certified.

PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position.  While performing the duties of this job, the employee should expect to:

  • Routinely lift and/or move more than 50 pounds.
  • Regularly utilize hands, fingers, tools, or controls.
  • Frequently stand, walk, sit, reach with hands and arms, stoop, kneel, and crouch.
  • Clearly speak and/or receive verbal communications under a variety of conditions.
  • Maintain balance under exposure to wet, slippery, and/or uneven surfaces.
  • Work within close proximity of dangerous animals.
  • Wear a face mask, gloves, and/or other personal protective equipment for long periods of time.
  • Perform strenuous duties under challenging physical conditions and in extreme weather.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Base schedule consists of five, eight hour work days and may include weekend, evening, and holiday hours

To apply please complete an online application and attach a current resume.

 

Volunteer Manager

JOB SUMMARY

The Volunteer Manager defines and implements the vision and goals for adult and youth volunteer programming at the Birmingham Zoo and is ultimately responsible for its development, expansion and evaluation. Current programming includes Information Ambassadors, Zoo Guides, special events, and administration. The Volunteer Manager also currently oversees the Zoo’s college internship programs and would be a leading voice in the near-term evolution of this program.

The Volunteer Manager is responsible for aligning the volunteer program with the mission, values and evolving needs of the Zoo as we enter an accelerated stage of growth associated with the future opening of the Asian Passage, projected for 2023. This new exhibit expansion, as well as the expansion of our conservation works though our PiCA Programs will require significant growth in the size and scope of the volunteer program.

The Volunteer Manager works closely with the Onsite Interpretation Manager, other managers and staff to ensure that the Birmingham Zoo meets the needs of all guests.  This position requires a strong ability to work in a team oriented atmosphere.

ESSENTIAL FUNCTIONS

  • Participates in long-term planning, goal setting, and budgeting for all aspect of the Zoo’s Volunteer Programs
  • Collaborate with staff to support their volunteer requests
  • Receive feedback from staff about observations of volunteer activities and follows through as appropriate
  • Work closely with staff on volunteer issues including handling all formal volunteer corrective actions and dismissals
  • Collaborate with departments to develop volunteer policies, guidelines, job descriptions and requirements
  • Develop and maintain a volunteer opportunity guide and handbook and update as necessary
  • Administer volunteer policies and procedures, revising as needed
  • Recruit, train, retain, and recognize volunteers
  • Create, foster, and maintain community relationships to meet the demands of volunteer requests
  • Network locally and nationally with other volunteer administrators to develop and maintain best practices
  • Oversees the on-line volunteer database to ensure that volunteer information and assignments are up-to-date
  • Oversees regular communication with volunteers to make sure they are up to date on knowledge and current events concerning the Zoo’s animals, programs and conservation efforts.
  • Works with the Zoo’s Marketing Department to ensure the most accurate and correct information is on our website and shared via social media
  • Completes administrative paperwork as needed/directed.
  • Creates, maintains, monitors, and distributes supplies to support Volunteer Programs
  • Hires, supervises and evaluates Volunteer Department staff
  • Researches and writes for the membership magazine and other publications as requested
  • Participates in Birmingham Zoo teams and projects.
  • Maintains knowledge and awareness of trends in volunteerism and designs the program to benefit from them
  • Works proactively to advance a team spirit and positive work climate among Zoo employees and closely monitors the morale of staff and takes appropriate action to resolve issues
  • Other duties as assigned.

 QUALIFICATIONS

  • College degree or equivalent combination of education and experience.
  • Previous volunteer program coordination experience strongly
  • Must be goal oriented, highly motivated, and be able to multi-task.
  • Must possess excellent leadership, communications, and interpersonal skills.
  • Training and presentation skills required.
  • Proficient with technology.
  • The ability to work successfully as part of a team.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.
  • Must be First aid/CPR certified or willing to be trained and certified.
  • Experience with Google Drive is a plus

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Weekdays and  weekends, seasonal evening work and holidays required
  • May be added to Manager on Duty rotation

Interested candidates should complete an online application and attach a current resume.

 

Full-Time Animal Care Professional III (Lead) – Elephants

JOB SUMMARY

The Birmingham Zoo’s unique elephant program houses a bachelor herd of African elephants. The Animal Care Professional III (Lead) – Elephants is a position responsible for the primary daily husbandry activities of the Elephant department with a demonstrated good working knowledge of animal care and welfare. The ACP III (Lead) – Elephants has taken the steps to become proficient in their expertise to lead the department in the Elephant Manager’s absence. Collectively with other Zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo.

ESSENTIAL FUNCTIONS

  • Displays and demonstrates the basic biology, behaviors and husbandry of the animals in their department in the daily routine.
  • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals on their assigned routine.
  • Identifies, recognizes and reports any abnormal behavior of all the animals in their department.
  • Monitors weather related needs for the animals in their department and shelters animals appropriately.
  • Identifies, documents, and properly communicates any animal medical problems to the Elephant Manager and Veterinary staff in a timely manner. Completes assignments for animal immobilizations.
  • Develops a good line of communication with the Elephant Manager to ensure that all facilities and animals are in good order, and that all problems are reported.
  • Uses classical and operant conditioning with the animals in their department.
  • Utilizes and documents on the Training Goal Worksheet daily.
  • Utilizes the Environmental Enrichment Program and the enrichment requirements of the animals within their department. Properly records the results of enrichment by using the Enrichment Approval and Evaluation forms.
  • Creates new enrichment ideas and items to be added to their department repertoire.
  • Properly utilizes the animal record keeping systems within the department.
  • Documents animal behaviors or issues on the Daily Report.
  • Maintains and updates the departments’ animal files.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Prepares and presents Public Animal Talks to Zoo visitors and guests.
  • Expands knowledge of animal care by cross-training in other animal departments.
  • Actively participate in one or more of the following: AAZK, enrichment or training committee, safety committee, interpretive committee, weapon’s team, area research projects, education or conservation programs, or other activity that enhances or promotes the Birmingham Zoo.
  • Exhibits the ability to apply classical and operant conditioning and to train at least basic behaviors, as defined by the area SOPs.
  • Uses environmental enrichment in daily routines and assists in the development of the departmental program, including researching and developing new enrichment options and development of enrichment schedules.
  • Actively plays a key role in resolving any animal related emergencies or drills that occur within the zoo (i.e. dangerous animal escape), regardless of which animal area the emergency is in.
  • Assist Elephant Manager in preparing for animal immobilizations.
  • Assists in training new staff members to include seasonal staff and interns.

In addition to the above the employee has taken the initiative to maintain Level III expectations listed below:

  • Acts as Lead ACP in Elephant Manager’s absence.
  • Evaluates animal’s dietary needs. Consults with the Elephant Manager and veterinarian about dietary needs based on the condition of the animal, weather and temperature influence, and any other special consideration relating to the species or individual animal.
  • Creates, applies for and/or accepts projects that benefit the animals under their care or conservation efforts and to present those results to peers at a conference, or to co-workers at Zoo training sessions.
  • Seeks out courses or training opportunities to better their skill and knowledge base. Shares their knowledge with others.
  • Assists Elephant Manager with input on exhibit creation or changes.
  • Champions conservation efforts by BZI.
  • Other duties as assigned.

 QUALIFICATIONS

  • High School degree, or some college; Bachelor’s Degree in an animal related field preferred.
  • At least 3-4 years’ experience or internship in a zoological institution. Elephant experience highly preferred.
  • Experience with bull elephant management preferred.
  • Completion of Principles of Elephant Management I preferred.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

PROFESSIONAL EXPECTATIONS

  • Become familiar with the BZI employee hand book, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Set a positive example for their fellow ACPs. Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participate in AZA or AAZA activities.
  • Actively participate in Zoo activities, fundraisers, etc.

A Lead is expected to maintain all of the above expectations to remain at this level.  These expectations will be monitored and evaluated by the Zoological Manager throughout the year and documented.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Schedule varies between weekdays and weekends. Weekend work required as well as occasional evening work and holidays.

Interested candidates should complete an online application and attach a current resume.

 

 

Full-Time Maintenance Technician

SUMMARY

Birmingham Zoo is looking for Maintenance Technicians in our Operations Department. Work involves executing projects to maintain, repair or construct facilities at the Birmingham Zoo. Work assignments are received through work orders, observation and meetings. Work is evaluated through meetings, budget, time constraints and results achieved.

ESSENTIAL FUNCTIONS

  • Performs preventative maintenance; responds to trouble calls and work orders, inspects buildings and equipment; implements repairs, maintenance and installation as needed or assigned.
  • Depending on skill set, is involved in routine maintenance involving electrical, HVAC, carpentry, auto repair, welding, plumbing, concrete work, and construction.
  • Performs routine maintenance on the train and carousel.
  • Maintains maintenance logs as directed.
  • Completes engine repairs.
  • Completes all work orders as directed.
  • Utilizes and/or operates vehicles such as trucks and construction vehicles.
  • Utilizes the following materials: blueprints, calculator, computer, general office equipment, hand-tools, and power equipment.

QUALIFICATION REQUIREMENTS

  • High School Diploma or GED — some College or degree preferred.
  • Two to five years of field experience within a building trade or related skill set.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have basic competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years) as well as a valid Alabama Commercial Driver’s License.
  • Must provide documentation of current, negative TB test within the last year.

SAFETY ANALYSIS

The Maintenance Technician position is impacted by hazardous exposures common to the maintenance industry.  Some of the following exposures will occur daily:

  • Hazards associated with train and carousel ride operation and maintenance.
  • The proper use and understanding of cleaning agents
  • Hazards associated with swimming pool maintenance and the use of chloride.
  • Equipment operation requiring the use of personal protective equipment such as ear and eye protection.
  • Understanding the hazards of confined space.
  • The hazards of working with electricity.
  • Requirement to troubleshoot equipment in high and hard to reach locations.

Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.

The Maintenance Technician is responsible for following safety policies and procedures for their areas.

The use and understanding of a variety of personal safety equipment is mandatory.

Interested candidates should complete an online application.

 

 

Full-Time Animal Care Professional III – Evening Shift

SUMMARY

Animal Care Professional Level III (ACP-III) is a lead position responsible for the primary husbandry activities of a variety of the animal collection from afternoon hours to evening. By working across departments a demonstrated good working knowledge of animal care and welfare is required.  ACP III has also taken the steps to become proficient in their expertise to act as Lead ACP in the absence of the Curator. Collectively with other Zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo.

ESSENTIAL FUNCTIONS

  • Displays and demonstrates knowledge of the basic biology, behaviors and husbandry of the animals across departments in the daily routine, specifically closing routines.
  • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals on their assigned routine.
  • Identifies, recognizes and reports any abnormal behavior of all the animals in their department.
  • Monitors weather related needs for the animals across departments and shelters animals appropriately.
  • Identifies, documents, and properly communicates any animal medical problems to the Curator and Veterinary staff in a timely manner. Completes assignments for animal immobilizations.
  • Develops a good line of communication with the Zoological Managers of all areas and Curators to ensure that all facilities and animals are in good order, and that all problems are reported.
  • Utilizes the Environmental Enrichment Program and the enrichment requirements of the animals across departments. Properly records the results of enrichment by using the Enrichment Approval and Evaluation forms.
  • Creates new enrichment ideas and items to be added to department repertoires.
  • Properly utilizes the animal record keeping systems.
  • Documents animal behaviors or issues on the Daily Report.
  • Maintains and updates the departments’ animal files.

Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.

Prepares and presents Public Animal Talks to Zoo visitors and guests.

  • Expands knowledge of animal care by cross-training in all animal departments.
  • Actively participate in one or more of the following: AAZK, enrichment or training committee, safety committee, interpretive committee, weapon’s team, area research projects, education or conservation programs, or other activity that enhances or promotes the Birmingham Zoo.
  • Exhibits the ability to apply classical and operant conditioning and to train at least basic behaviors, as defined by the area SOPs.
  • Uses environmental enrichment in daily routines and assists in the development of the departmental program, including researching and developing new enrichment options and development of enrichment schedules.
  • Actively plays a key role in resolving any animal related emergencies or drills that occur within the zoo (i.e. dangerous animal escape), regardless of which animal area the emergency is in.
  • Assist areas in preparing for animal immobilizations.
  • Assists in training new staff members to include seasonal staff and interns.

In addition to the above the employee has taken the initiative to maintain Level III expectations listed below:

  • Acts as Lead ACP in Curators absence.
  • Creates, applies for and/or accepts projects that benefit the animals under their care or conservation efforts and to present those results to peers at a conference, or to co-workers at Zoo training sessions.
  • Seeks out courses or training opportunities to better their skill and knowledge base. Shares their knowledge with others.
  • Assists areas with input on exhibit creation or changes.
  • Champions conservation efforts by BZI.
  • Other duties as assigned.

PROFESSIONAL EXPECTATIONS

  • Familiarizes themselves with the BZI employee hand book, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Sets a positive example for their fellow ACPs. Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participates in AZA or AAZA membership, committees and activities.
  • Actively participates in Zoo activities, fundraisers, etc.

An ACP-III is expected to maintain all of the above expectations to remain at this level.  These expectations will be monitored and evaluated by the Curator throughout the year and documented.

SUPERVISORY RESPONSIBILITIES

  • No direct reports; has input on giving direction to ACP I”s and ACP II’s, seasonal staff and volunteers

QUALIFICATIONS

  • High School degree, or some college; Bachelor’s Degree in an animal related field preferred.
  • At least 3-4 years’ experience or internship in a zoological institution.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Schedule varies between weekdays and weekends. Weekend work required as well as occasional evening work and holidays.

Interested candidates should complete an online application.

 

Full-Time Zoological Manager – Ambassador Animals

Job Summary:

The Zoo Manager (ZM) works closely with the department Curator and is tasked with both supervisory responsibility and care for the assigned animals. Collectively with other zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining and serves to further the mission of the Birmingham Zoo.

The ZM is responsible for an assigned area which includes the animals, facilities and staff. This person will provide a technical lead in the care for the animals in the assigned area, including coordination with other Zoo employees.

The Programs ZM coordinates the interpretive and animal portions of all presentations involving program animals, including Wildlife Shows, Zoo to You programs, special events, media appearances, birthday parties, volunteer animal handling and education programs.  The ZM of Ambassador Animals works closely with the Education Manager and other Animal Departments to develop interpretive content that is in line with the Zoo’s educational goals. The ZM of Ambassador Animals also works with other area ZMs that use exhibit animals for interpretive purposes to deliver quality interpretive programs to the public.

ESSENTIAL FUNCTIONS

  • Supervises and trains the animal keepers in the approved protocol for the assigned area.
  • Makes recommendations regarding changes to Zoo policy or procedure to insure continuous improvement.
  • Provides recommendations and support for professional development of assigned staff in animal husbandry, education and conservation programs.
  • Inputs animal data into the computer system to insure current data is available to all zoo staff members regarding assigned animals.
  • Assists in cleaning and maintaining animal exhibits, including the use of chemical agents and special tools to assure the health and safety of the animals. Monitors and inspects animal exhibits and areas to insure compliance with USDA standards.
  • Evaluates and prepares assigned animals diet and consults with the Curator and/or Veterinarian staff based on the condition of the animal, weather and temperature influence, and any other special consideration relating to the species or individual animal.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Communicates problems or concerns as it relates to the collection, staff or public to the Curator and/or other member of senior staff.
  • Interacts with Zoo visitors concerning Zoo operations, education and conservation.
  • Follows established protocol unless directed by a supervisor to deviate from that protocol.
  • Coordinates training of the use of program animals with the volunteers and education staff.
  • Coordinates with the Marketing Department for animal media segments for weekly TV spots. Designates and schedules an Ambassador Animals staff member to present on media segments.
  • Manages and coordinates Zoo to You off grounds programs.
  • Supervises Animal Handling and Creature Cart Programs. Schedules and assigns Ambassador Animals staff to man these programs.
  • Expected to write articles for Zoo publications. Will also be encouraged to publish and present papers in specialty area, as well as represent the Zoo at professional conferences.
  • Ensures USDA and AZA compliance at all times.
  • Manages husbandry and care programs with best welfare in mind.
  • Other duties as assigned.

Minimum qualifications (Special skills, knowledge, ability, education, etc.):

  • College degree preferred in a relevant field of study.
  • Minimum three years’ experience as a keeper with at least one year senior or Lead keeper experience.
  • Membership in AZA, AAZK and graduation from AZA’s Management School is preferred.
  • Willingness to be a team player.
  • Understanding and appreciation for BZI’s mission.
  • Must be willing to travel locally.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Knowledge of basic computer skills including Word, Excel, Microsoft Office.
  • Must have good oral and written communication skills as well as good observational skills.
  • Must have good presentation and public speaking skills.
  • Must be Certified Interpretive Guide; will be expected to take and pass IATCB exam
  • Must have current negative TB test and rabies titer and provide documentation, or be willing to have a TB test and rabies titer.
  • Must be First aid/CPR certified or willing to be trained and certified.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Schedule varies between weekdays and weekends. Weekend work required as well as occasional evening work and holidays.
  • Will be included in the “Manager on Duty” schedule.

Interested candidates should complete an online application.

  • Part-Time Rides and Attractions Operator

    SUMMARY

    The Ride/amusement Operator is responsible for the safety and maintenance of their assigned amusement/ride.  Responsibilities also include providing safe, friendly service while operating one of the Zoo’s rides/amusements.

    ESSENTIAL FUNCTIONS

    • Provide excellent customer service at all times to guests and staff.
    • Completes daily cleaning and basic maintenance checks on ride/attraction prior to Zoo opening. Reports any problems that would lead to unsafe operations to supervisors.
    • If assigned as a Train Operator, maintains all daily, weekly, and monthly checklists for the train and track.
    • Operates the ride/attraction while observing riders and ride to ensure safe operation.
    • Acquires ride tickets from guests and/or checks wristbands. Records rider numbers daily.
    • Assists riders on and off ride/attraction as needed, to include handicapped/wheelchairs if applicable.
    • Acknowledges guest questions regarding basic zoo information and daily schedules and answers appropriately. Seeks answer if unknown to operator.
    • Attains a basic knowledge of membership packages/benefits for encouraging memberships.
    • Monitors and responds to inappropriate or unsafe guest behavior. Determines severity of behavior and contacts appropriate management to implement emergency plan.
    • Conducts and maintains daily checklists for designated area including, but not limited to: operation of, maintenance of, and cleaning of ride/attraction.
    • As an Ambassador of the Zoo, projects professionalism in behavior, speech, appearance, and radio communications at all times.
    • Entertains guests during ride/amusement by following assigned scripts determined by the ride/amusement.
    • Other duties as assigned

    QUALIFICATIONS

    • High School Degree or GED, College preferred.
    • Must be at least 21 years of age.
    • Presentation skills helpful.
    • Must have excellent written and verbal communication skills; have high energy and enthusiasm for guest interactions and completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
    • Must have ability to foster teamwork within and across teams.
    • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
    • Must be First aid/CPR certified, or willing to become certified.

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

    • Use of hands, fingers, tools or controls.
    • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear.
    • Routinely lift and/or move up to 50 pounds.
    • Exposure to wet surfaces.
    • Depending on assignment, exposure to the elements can be expected.

    SAFETY ANALYSIS

    The Ride/amusement Operator position is impacted by hazardous exposures common to retail operations as well as public safety in an outdoor environment.  Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.

    The Ride/amusement Operator is responsible for following safety policies and procedures for their areas and to make any recommendations to the Operations Manager as necessary.

    The use and understanding of a variety of personal safety equipment is mandatory.

    The Ride/amusement Operator, as with any employee of the zoo, is required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.

    POSITION TYPE AND HOURS OF WORK

    • Full time or part time
    • Weekdays and weekends required, occasional evening hours (during special events) and holidays.

    To apply please complete an online application and attach a current resume.

 

  • The Birmingham Zoo is an Equal Opportunity Employer and drug-free facility.