Birmingham Zoo
  • Today's Regular Hours: 9:00 a.m. to 5:00 p.m.

About Us

Current Positions

To apply to one of these positions, please fill out our online application.

Part-Time Membership Assistant

Job Summary:

The Membership Assistant is responsible for providing fast, friendly service to our guests, members and potential members.  Is also responsible for following proper cash handling procedures and providing membership information internally as well as off property.

Essential job functions include:

  • Provides excellent customer service and answers public inquiries regarding memberships.
  • Promotes and increases membership sales and assist guests with questions at Zoo entry.
  • Process new and renewal memberships and coordinate monthly renewal mailings with vendors.
  • Provides departmental reports regularly.
  • Acts as Point of Sale cashier in the membership office during key periods of the year.
  • Reaches out to guests during the membership drive to up-sell their admission into memberships.
  • Assist with communications during campaigns (upgrade efforts, Dinner with the Keeper invitations and other special events and promotions).
  • Assist with membership sales during Membership drives.
  • Works with other Zoo departments to promote smooth Zoo entry for guests and members.

Minimum qualifications (Special skills, knowledge, ability, education, etc.):

  • College degree, or some college, preferred.
  • Must have experience in sales, marketing, membership-based institution or a non-profit.
  • Must be flexible and have the ability to handle multiple tasks at one time.
  • Must have good organizational skills as well as excellent oral and written communication skills. Presentation skills helpful.
  • Proficiency in using PC based software programs for word processing.
  • Must have the ability to work with other departments to successfully benefit the Zoo as a whole.

Physical demands:

  • Long periods of standing and walking;
  • Routinely lift and/or move up to 25 pounds;
  • Assignments can be outdoors; exposure to a variety of weather elements can be expected.

POSITION TYPE AND HOURS OF WORK

  • Part-Time
  • Weekdays and weekends with occasional evening work and holidays required.

Interested candidates should complete an online application and attach a resume

Seasonal Groups Assistant

SUMMARY

Responsible for assisting Membership and Groups Sales Coordinator with all school and corporate group sales and reservations. Helps organize and coordinate a smooth group check-in process. Carries out duties as assigned by Membership and Group Sales Coordinator and Membership and Groups Supervisor.

ESSENTIAL FUNCTIONS

  • Acts as a source of knowledge and point of contact for Groups pricing, policies, and booking for possible guests and other Zoo personnel.
  • Responds to phone calls and emails for Groups inquiries in a timely manner as assigned.
  • Assists with all aspects of booking Groups reservations.
  • Assists in communicating needs of Groups to all departments that will serve a product to the group (education programs, food service, etc.).
  • Creates and distributes invoices for Groups clients when necessary.
  • Assists in collecting payment on outstanding invoices when necessary.
  • Receives and processes Groups payments by mail, over the phone, and in-person.
  • Assists in Groups check-in process, including directing and greeting buses, directing teachers, chaperones, parents, and students, updating Groups regarding daily changes, confirming Group agendas, receiving payments, distributing materials, and gatekeeping duties.
  • All other duties as assigned.

QUALIFICATION REQUIREMENTS:

  • College degree, or some college, preferred.
  • Experience working in sales, marketing, or membership-based institution or non-profit.
  • Must be flexible and have the ability to handle multiple tasks at one time
  • Must have good organizational skills as well as excellent oral and written communication skills. Presentation skills helpful.
  • Proficiency in using PC based software programs for word processing, specifically Microsoft Office
  • Must have the ability to work successfully with other departments to successfully benefit the Zoo as a whole.
  • May require some local travel. Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.
  • Must be First aid/CPR certified or willing to be trained and certified.
  • Cash handling experience is strongly preferred.

POSITION TYPE AND HOURS OF WORK

  • Seasonal
  • Mainly weekdays; however weekends, occasional evening work and holidays may be required,

To apply, please complete an online application.

Seasonal Animal Care Professional – Animal Programs

SUMMARY

This position is responsible for the primary daily husbandry activities of the animal collection in their department with a basic working knowledge of animal care and welfare.  They are also responsible for developing and presenting animals and animal programs to the public in a variety of locations. Collectively with other zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo.

ESSENTIAL FUNCTIONS

Responsibilities include the daily inspection, feeding, cleaning, training, enrichment, medicating and maintenance of the animals in the Programs Department.  The Programs collection includes mammals, birds, reptiles, amphibians and invertebrates.

In addition to husbandry duties, Programs ACPs will conduct interpretive programming, including participating in and conducting on-grounds animal presentations, Zoo to You off-ground events, special marketing events, birthday parties, and summer wildlife shows.   ACPs will be expected to interact and interpret with visitors in a positive manner.  Strong public presentation skills while working with live animals is preferred.

Preferred Start date: April 1

Seasonal Position Available: 6 months and 4 months

Some flexibility in range of seasonal position dates, ask for more details

QUALIFICATION REQUIREMENTS:

  • Biology-related degree (or work towards) and/or animal care experience is preferred; experience in theater or related public speaking field a plus.
  • Prior animal training experience using operant and classical conditioning a plus. Preferred experience in a zoo setting.
  • Candidates must possess good communication, observational, and organization skills and the ability to work well with others in a team environment. Must possess good public speaking and presentation skills.
  • Must be able to lift 50 pounds and perform duties in extreme weather.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Knowledge of basic computer skills including Word, Excel, Microsoft Office.
  • Must have current negative TB test and rabies titer and provide documentation, or be willing to have a TB test and rabies titer.
  • Must be First aid/CPR certified or willing to be trained and certified.
  • Preferred experience in a zoo setting.

To apply, please complete an online application.

Seasonal Cashier

Job Summary:

The Cashier is responsible for providing fast, friendly service to our guests while following proper cash handling procedures.    Responsibilities include following proper cash handling procedures from collecting payment and making change so that register balances at end of day.

ESSENTIAL FUNCTIONS

  • Greets all visitors with a smile and offers assistance.
  • Communicates clearly and in a friendly manner.
  • Insures accuracy of transaction to visitor and communicates appreciation for their business.
  • Applies cash handling procedures, asset protection policies and requirements to daily routines. Accounts for any “overs or unders” at closings.
  • Completes tasks on all checklists associated with the cashier position.
  • Utilizes computer in the preparation and use of daily cash worksheet and balancing at the end of each day.
  • Cleans and organizes assigned areas.
  • Serves as a team player to help others complete their objectives as needed. May be required to work in another capacity in the visitor services area as needed.
  • Identifies and follows all Zoo sanitation standards.
  • Identifies and follows strict safety protocols for guests as well as staff.
  • Other duties as assigned.

Minimum qualifications (Special skills, knowledge, ability, education, etc.):

  • High School Degree; valid driver’s license with no negative driving record
  • Familiar with proper cash handling protocols; Retail experience helpful.
  • Cashier Experience preferred
  • Basic computer skills; Good organizational skills; Ability to follow written and verbal directions; must be able to multi-task and meet deadlines
  • Ability to handle high volume traffic while maintaining good customer service
  • Must work as a team player.
  • Must be flexible to work when needed, including weekends and evenings.

Physical demands:

  • Long periods of standing and walking;
  • Routinely lift and/or move up to 20 pounds;
  • Assignments can be outdoors; exposure to a variety of weather elements can be expected.

To apply please complete an online application and attach a current resume.

Part-Time Rides and Attractions Operator

SUMMARY

The Ride/amusement Operator is responsible for the safety and maintenance of their assigned amusement/ride.  Responsibilities also include providing safe, friendly service while operating one of the Zoo’s rides/amusements.

ESSENTIAL FUNCTIONS

  • Provide excellent customer service at all times to guests and staff.
  • Completes daily cleaning and basic maintenance checks on ride/attraction prior to Zoo opening. Reports any problems that would lead to unsafe operations to supervisors.
  • If assigned as a Train Operator, maintains all daily, weekly, and monthly checklists for the train and track.
  • Operates the ride/attraction while observing riders and ride to ensure safe operation.
  • Acquires ride tickets from guests and/or checks wristbands. Records rider numbers daily.
  • Assists riders on and off ride/attraction as needed, to include handicapped/wheelchairs if applicable.
  • Acknowledges guest questions regarding basic zoo information and daily schedules and answers appropriately. Seeks answer if unknown to operator.
  • Attains a basic knowledge of membership packages/benefits for encouraging memberships.
  • Monitors and responds to inappropriate or unsafe guest behavior. Determines severity of behavior and contacts appropriate management to implement emergency plan.
  • Conducts and maintains daily checklists for designated area including, but not limited to: operation of, maintenance of, and cleaning of ride/attraction.
  • As an Ambassador of the Zoo, projects professionalism in behavior, speech, appearance, and radio communications at all times.
  • Entertains guests during ride/amusement by following assigned scripts determined by the ride/amusement.
  • Other duties as assigned

QUALIFICATIONS

  • High School Degree or GED, College preferred.
  • Must be at least 21 years of age.
  • Presentation skills helpful.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for guest interactions and completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or willing to become certified.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear.
  • Routinely lift and/or move up to 50 pounds.
  • Exposure to wet surfaces.
  • Depending on assignment, exposure to the elements can be expected.

SAFETY ANALYSIS

The Ride/amusement Operator position is impacted by hazardous exposures common to retail operations as well as public safety in an outdoor environment.  Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.

The Ride/amusement Operator is responsible for following safety policies and procedures for their areas and to make any recommendations to the Operations Manager as necessary.

The use and understanding of a variety of personal safety equipment is mandatory.

The Ride/amusement Operator, as with any employee of the zoo, is required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.

POSITION TYPE AND HOURS OF WORK

  • Full time or part time
  • Weekdays and weekends required, occasional evening hours (during special events) and holidays.

To apply please complete an online application and attach a current resume.

Full-Time Zoo Services

Job Summary:

The Zoo Services host or hostess is responsible for the cleanliness of the Zoo grounds, upkeep of the restrooms, trash collection, parking lot sweeping, and set up/take down crew for various group sales events and special events.

Essential job functions include:

  • Daily cleans and refreshes Zoo grounds to include parking lot, picnic area and restrooms. Demonstrates proper use of all cleaning chemicals and equipment.
  • Pulls and picks-up trash daily.
  • Conducts daily morning preparation of Zoo grounds for opening.
  • Sets up, as well as takes down props, tables, etc., for various Zoo special events to include outside company rentals, all Zoo events, weddings, etc.
  • Acts as a parking crew member for all major high attendance periods (i.e. Spring Break, school field trip days).
  • Other duties as assigned.

Minimum qualifications (Special skills, knowledge, ability, education, etc.):

  • High School Degree or GED.
  • Must have ability to foster teamwork within and across teams.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Flexibility and the ability to handle multiple projects simultaneously and meet frequent deadlines.
  • Understanding and appreciation for BZI’s mission.

Physical demands:

  • Long periods of standing and walking; stooping, bending, kneeling reaching with hands and arms
  • Routinely lift and/or move up to 50 pounds;
  • Assignments can be outdoors; exposure to a variety of weather elements can be expected.

Interested candidates should complete an online application

 

Seasonal Animal Care Professional – Trails of Africa

This seasonal (March 1 – July 31) position is responsible for the daily husbandry activities and welfare of giraffes in the Trails of Africa department.  Activities in this position will include presenting to the public an environment that is educational, entertaining, safe, and serves to further the mission of the Birmingham Zoo. This position also ensures that guests have a positive experience when  feeding giraffes and may include cross training in other areas of the Zoo

ESSENTIAL JOB FUNCTIONS INCLUDE:

  • Explains and demonstrates the basic biology, behaviors, and husbandry of the animals in Trails of Africa, as well as other departments as needed, in daily routines.
  • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals; collects and distributes browse.
  • Uses proper techniques in shifting animals on their assigned routine.
  • Identifies, recognizes and reports any abnormal behavior of all the animals in the department.
  • Monitors weather-related needs for the animals in the department and shelters animals appropriately.
  • Develops a good line of communication with the ACP’s, Zoological Manager and Curator to ensure that all facilities and animals are in good order, and that all problems are reported.
  • Properly utilizes the animal record keeping systems within the department.
  • Prepares and presents public animal talks to
  • Other duties as assigned.

QUALIFICATIONS

  • High School diploma; some college preferred.
  • Must have excellent written and verbal communication skills; high energy and enthusiasm for completion of tasks; team building skills; and the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams, including other animal areas.
  • Will be interacting with Zoo guests regularly; presentation skills helpful.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • First aid/CPR certified preferred
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

POSITION TYPE AND HOURS OF WORK

  • Seasonal – March 1 – July 31
  • Schedule varies between weekdays and weekends. Weekend work required as well as occasional evening work and holidays.

Physical demands:

  • Long periods of standing and walking;
  • Routinely lift and/or move up to 50 pounds;
  • Assignments are mainly outdoors; exposure to a variety of weather elements can be expected.

Interested candidates should go online to www.BirminghamZoo.com, About Us, Employment, and Application for Employment.  Please attach current resume.

Full-Time Animal Care Professional II – Sea Lions

SUMMARY

The Birmingham Zoo is seeking a full time Animal Care Professional II Sea lions. Under the direction of the Zoological Manager of Predators/Sea Lions and the guidance of the Sea Lion ACP III, the candidate will develop husbandry and show behaviors with 1.1 California Sea Lions. In addition to animal care and training, this position will also include daily maintenance of the Sea Lion Life Support System, media events and guest interactions. The ACP II will also play a role in resolving any animal related emergencies within the zoo and will be proficient in the proper capture, restraint, crating, and transfer techniques for the animals in the Predator/Sea lion department. As part of the predator department, this position may include cross training on other routines as needed.

QUALIFICATIONS

  • Four years’ full time paid experience training and providing daily care for pinnipeds
  • Bachelor’s degree in a relevant biological field
  • Proven knowledge and experience in training using operant conditioning techniques
  • An understanding of and experience with behavioral enrichment
  • Current knowledge of natural history, animal behavior and husbandry
  • Excellent interpersonal, communication and listening skills
  • High performance in a team environment
  • The ability to organize and manage time
  • Strong decision making abilities and the ability to multi-task
  • Excellent public presentation skills and enthusiastic attitude
  • Must be able to swim and be comfortable working in and around water
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools, or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
  • Routinely lift and/or move more than 50 pounds.
  • Exposure to wet surfaces and slippery surfaces.
  • Candidate will work with dangerous animals.
  • Required to wear a face mask and or other personal protective equipment for long periods of time.
  • Must be able to work under challenging physical conditions and perform strenuous duties in extreme weather.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Schedule varies between weekdays and weekends.  Weekend work required as well as occasional evening work and holidays.

To apply please complete an online application and attach a current resume.

Full-Time Maintenance Technician

SUMMAR

Work involves executing projects to maintain, repair or construct facilities at the Birmingham Zoo. Work assignments are received through work orders, observation and meetings. Work is evaluated through meetings, budget, time constraints and results achieved.

ESSENTIAL FUNCTIONS

  • Performs preventative maintenance; responds to trouble calls and work orders, inspects buildings and equipment; implements repairs, maintenance and installation as needed or assigned.
  • Depending on skill set, is involved in routine maintenance involving electrical, HVAC, carpentry, auto repair, welding, plumbing, concrete work, and construction.
  • Performs routine maintenance on the train and carousel.
  • Maintains maintenance logs as directed.
  • Completes engine repairs.
  • Completes all work orders as directed.
  • Utilizes and/or operates vehicles such as trucks and construction vehicles.
  • Utilizes the following materials: blueprints, calculator, computer, general office equipment, hand-tools, and power equipment.

QUALIFICATION REQUIREMENTS

  • High School Diploma or GED — some College or degree preferred.
  • Five (5) or more years of field experience within a building trade or related skill set.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have basic competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years) as well as a valid Alabama Commercial Driver’s License.
  • Must provide documentation of current, negative TB test within the last year.

To apply please complete an online application and attach a current resume.

Full-Time Membership Manager

Job Summary:

Responsibilities include developing and implementing plans for broad promotion of the Zoo through marketing, branding, advertising, social media and public relations functions.  This position is also responsible for the growth, sales and maintenance of BZI’s corporate, family and individual membership programs including direct sales acquisitions and renewal. Also responsible for directing group and in-house/private special events promotion and sales.

Maintains a thorough understanding of the Zoo’s operating budget and budgetary resources allocated to the Membership and Sales department.

Essential job functions:

  • Responsible for creating, implementing and measuring the success of a comprehensive membership and sales strategy to enhance the Zoo’s Mission and position within the marketplace and general public.
  • Implements strategies to meet objectives for general attendance, paid attendance, membership marketing, educational program awareness, birthday parties and special events.
  • Develops short-term and long-term strategic plans and budgets for sales and promotion as well as comprehensive analysis of actual results against those projections.
  • Plans, executes and analyzes market research for the purpose of identifying new market opportunities, trends in current operations and other zoos, event analysis and other related requirements.
  • Develops strategic alliances and relationships throughout the community, state and region to create a diverse and supportive network of Zoo partners.
  • Determines the most appropriate media through which to promote and advertise the Zoo, underwriting the costs through a combination of Zoo budget and trade agreements with partners.
  • Works closely with Development Department to coordinate contacts in corporate community; attends Development committee meetings as needed.
  • Responsible for driving revenue and increasing Zoo attendance by promoting visits, education programs, group sales, memberships, special events and other revenue lines.
  • Collaborates with Marketing and Development departments to represent Membership and Sales at Zoo events and programs.
  • Contributes to Zoo publications, including Animal Tracks, regarding Membership and Sales activities.  Will be content manager for membership and sales information on the Zoo’s website.
  • Provide critical demographic data to management staff to enhance decision making processes.
  • Assist with planning and executing new member events and programs
  • Assist with outreach programs and community event participation focused on driving membership (i.e. Best of Birmingham, LJCC Open House, Children’s Hospital Holiday Drive etc.).
  • Staff outside community outreach events and on-grounds membership marketing events, as needed.
  • Coordinate off-site membership drives with corporate clients and area businesses.
  • Promote sales and assist with corporate group events for Corporate Members (i.e. company picnics, corporate functions, client parties, etc.).
  • Responsible for the development, marketing, sales and fulfilment of the Zoo’s Adopt-An-Animal program
  • Other duties as assigned

Minimum qualifications (Special skills, knowledge, ability, education, etc.):

  • Bachelor’s Degree in Marketing, Business or related field from a four-year college or university.
  • Minimum 3 years’ experience working in sales, marketing, or membership-based institution or non-profit.
  • Minimum 3 years supervisory experience with a proven ability to plan, organize and direct work programs and supervise staff.
  • Must be willing to travel locally for up to 10% of the time.  Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be a strategic planner and thinker with a creative mind.
  • Strong creative design and editing skills.
  • Is self-motivated and driven to succeed.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams to successfully benefit the Zoo as a whole.
  • Experience working with non-profit organizations preferred.
  • Presentation experience helpful.
  • Proficiency in using PC based software programs for word processing, publishing, graphic design and accounting spreadsheets, specifically Microsoft Office and Raisers Edge.
  • Must have the ability to work successfully with other departments.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Mainly weekdays; however weekends, occasional evening work and holidays may be required.
  • May be on Manager on Duty (MOD) rotation.

To apply please complete an online application and attach a current resume.

 

The Birmingham Zoo is an Equal Opportunity Employer and drug-free facility.