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Current Positions

To apply to one of these positions, please fill out our online application.

Seasonal Train Operator

Job Summary:

The Train Operator is responsible for providing safe, friendly customer service while operating the Zoo’s train or other rides/amusements.

Essential job functions include:

  • Provide excellent customer service at all times to guests and staff.
  • Completes daily cleaning and basic maintenance checks on train prior to Zoo opening.  Reports any problems that would lead to unsafe operations to supervisors.
  • Documents and maintains all daily, weekly, and monthly checklists for the train and track.
  • Operates the ride/attraction while observing riders and ride to ensure safe operation.
  • Acquires ride tickets from guests and/or checks wristbands.  Records rider numbers daily.
  • Assists riders on and off ride/attraction as needed, to include handicapped/wheelchairs if applicable.
  • Acknowledges guest questions regarding basic zoo information and daily event schedules and answers appropriately.  Seeks answer if unknown to operator.
  • Attains a basic knowledge of membership packages/benefits for encouraging memberships.
  • Monitors and responds to inappropriate or unsafe guest behavior.  Determines severity of behavior and contacts appropriate management to implement emergency plan.
  • Conducts and maintains daily checklists for designated area including, but not limited to: operation of, maintenance of, and cleaning of ride/attraction.
  • Entertains guests during ride/amusement by following assigned scripts determined by the ride/amusement

Minimum qualifications (Special skills, knowledge, ability, education, etc.):

  • High School Degree, College preferred.
  • Must be at least 21 years of age.
  • Commercial Driver’s License (CDL) license preferred
  • Presentation skills helpful.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for guest interactions and completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or willing to become certified.                                                                                                                                              

Physical demands:

  • Long periods of standing, sitting and walking;
  • Routinely lift and/or move up to 50 pounds;
  • Assignments will be outdoors; exposure to a variety of weather elements can be expected.

Interested candidates should complete an online application and attach a current resume with salary expectations.

Animal Care Professional II – Sea Lions

SUMMARY

The Birmingham Zoo is seeking a full time Animal Care Professional II Sea lions. Under the direction of the Zoological Manager of Predators/Sea Lions and the guidance of the Sea Lion ACP III, the candidate will develop husbandry and show behaviors with 1.1 California Sea Lions. In addition to animal care and training, this position will also include daily maintenance of the Sea Lion Life Support System, media events and guest interactions. The ACP II will also play a role in resolving any animal related emergencies within the zoo and will be proficient in the proper capture, restraint, crating, and transfer techniques for the animals in the Predator/Sea lion department. As part of the predator department, this position may include cross training on other routines as needed.

QUALIFICATIONS

  • Four years’ full time paid experience training and providing daily care for pinnipeds
  • Bachelor’s degree in a relevant biological field
  • Proven knowledge and experience in training using operant conditioning techniques
  • An understanding of and experience with behavioral enrichment
  • Current knowledge of natural history, animal behavior and husbandry
  • Excellent interpersonal, communication and listening skills
  • High performance in a team environment
  • The ability to organize and manage time
  • Strong decision making abilities and the ability to multi-task
  • Excellent public presentation skills and enthusiastic attitude
  • Must be able to swim and be comfortable working in and around water
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools, or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
  • Routinely lift and/or move more than 50 pounds.
  • Exposure to wet surfaces and slippery surfaces.
  • Candidate will work with dangerous animals.
  • Required to wear a face mask and or other personal protective equipment for long periods of time.
  • Must be able to work under challenging physical conditions and perform strenuous duties in extreme weather.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Schedule varies between weekdays and weekends.  Weekend work required as well as occasional evening work and holidays.

To apply please complete an online application and attach a current resume.

Veterinary Technician

Job Summary:

The Veterinary Technician is responsible for the records, equipment, and medications at the animal health center, as well as support of the daily husbandry activities of the animals in quarantine or under observation at the clinic. Collectively with other zoo employees these activities will insure the health and well-being of the collection and serves to further the mission of the zoo through conservation efforts in a humane and respectful manner.

ESSENTIAL FUNCTIONS

  • Participation and management of the cases under supervision of the veterinarians.
  • Participation in necropsies, and anesthesia.
  • Ensure medical records are kept up to date and that anesthetic data, blood work results, fecal results, or other laboratory test results are entered into the medical records system.
  • Preparing medications, obtaining and submitting laboratory samples, obtaining, processing, and filing radiographs.
  • Performing necessary medical treatments for animals within the collection.
  • Must be familiar with the protocols for handling Class II narcotics and all controlled substances
  • Equipment use and maintenance.
  • Proficient in laboratory techniques.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Communicate problems or concerns as it relates to the collection, staff or public to the veterinarian or other member of senior staff.
  • Interact with Zoo visitors concerning Zoo operations, education and conservation.
  • Follow established protocol unless directed by a supervisor to deviate from that protocol.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Assist with ordering and shipping of samples and products.
  • Must be able to work any day of the week as needed to provide adequate veterinary coverage.
  • Occasionally required to be on call. Must be within 20min of the zoo when on call.
  • Other duties as assigned.

Minimum qualifications (Special skills, knowledge, ability, education, etc.):

  • A licensed CVT or LVT with experience in exotics and zoo animals
  • Membership in AZVT, AZA, and AAZK is preferred.
  • Computer knowledge of common software applications.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.
  • Must be First aid/CPR certified or willing to be trained and certified.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Weekdays and weekends required, with occasional evening hours and holidays.
  • Will be in “On Call” rotation.  Must be within 20 minutes of the Zoo when On Call.

To apply please complete an online application and attach a current resume.

Maintenance Technician

SUMMAR

Work involves executing projects to maintain, repair or construct facilities at the Birmingham Zoo. Work assignments are received through work orders, observation and meetings. Work is evaluated through meetings, budget, time constraints and results achieved.

ESSENTIAL FUNCTIONS

  • Performs preventative maintenance; responds to trouble calls and work orders, inspects buildings and equipment; implements repairs, maintenance and installation as needed or assigned.
  • Depending on skill set, is involved in routine maintenance involving electrical, HVAC, carpentry, auto repair, welding, plumbing, concrete work, and construction.
  • Performs routine maintenance on the train and carousel.
  • Maintains maintenance logs as directed.
  • Completes engine repairs.
  • Completes all work orders as directed.
  • Utilizes and/or operates vehicles such as trucks and construction vehicles.
  • Utilizes the following materials: blueprints, calculator, computer, general office equipment, hand-tools, and power equipment.

QUALIFICATION REQUIREMENTS

  • High School Diploma or GED — some College or degree preferred.
  • Five (5) or more years of field experience within a building trade or related skill set.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have basic competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years) as well as a valid Alabama Commercial Driver’s License.
  • Must provide documentation of current, negative TB test within the last year.

To apply please complete an online application and attach a current resume.

Membership Group Sales Manager

Job Summary:

Responsibilities include developing and implementing plans for broad promotion of the Zoo through marketing, branding, advertising, social media and public relations functions.  This position is also responsible for the growth, sales and maintenance of BZI’s corporate, family and individual membership programs including direct sales acquisitions and renewal. Also responsible for directing group and in-house/private special events promotion and sales.

Maintains a thorough understanding of the Zoo’s operating budget and budgetary resources allocated to the Membership and Sales department.

Essential job functions:

  • Responsible for creating, implementing and measuring the success of a comprehensive membership and sales strategy to enhance the Zoo’s Mission and position within the marketplace and general public.
  • Implements strategies to meet objectives for general attendance, paid attendance, membership marketing, educational program awareness, birthday parties and special events.
  • Develops short-term and long-term strategic plans and budgets for sales and promotion as well as comprehensive analysis of actual results against those projections.
  • Plans, executes and analyzes market research for the purpose of identifying new market opportunities, trends in current operations and other zoos, event analysis and other related requirements.
  • Develops strategic alliances and relationships throughout the community, state and region to create a diverse and supportive network of Zoo partners.
  • Determines the most appropriate media through which to promote and advertise the Zoo, underwriting the costs through a combination of Zoo budget and trade agreements with partners.
  • Works closely with Development Department to coordinate contacts in corporate community; attends Development committee meetings as needed.
  • Responsible for driving revenue and increasing Zoo attendance by promoting visits, education programs, group sales, memberships, special events and other revenue lines.
  • Collaborates with Marketing and Development departments to represent Membership and Sales at Zoo events and programs.
  • Contributes to Zoo publications, including Animal Tracks, regarding Membership and Sales activities.  Will be content manager for membership and sales information on the Zoo’s website.
  • Provide critical demographic data to management staff to enhance decision making processes.
  • Assist with planning and executing new member events and programs
  • Assist with outreach programs and community event participation focused on driving membership (i.e. Best of Birmingham, LJCC Open House, Children’s Hospital Holiday Drive etc.).
  • Staff outside community outreach events and on-grounds membership marketing events, as needed.
  • Coordinate off-site membership drives with corporate clients and area businesses.
  • Promote sales and assist with corporate group events for Corporate Members (i.e. company picnics, corporate functions, client parties, etc.).
  • Responsible for the development, marketing, sales and fulfilment of the Zoo’s Adopt-An-Animal program
  • Other duties as assigned

Minimum qualifications (Special skills, knowledge, ability, education, etc.):

  • Bachelor’s Degree in Marketing, Business or related field from a four-year college or university.
  • Minimum 3 years’ experience working in sales, marketing, or membership-based institution or non-profit.
  • Minimum 3 years supervisory experience with a proven ability to plan, organize and direct work programs and supervise staff.
  • Must be willing to travel locally for up to 10% of the time.  Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be a strategic planner and thinker with a creative mind.
  • Strong creative design and editing skills.
  • Is self-motivated and driven to succeed.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams to successfully benefit the Zoo as a whole.
  • Experience working with non-profit organizations preferred.
  • Presentation experience helpful.
  • Proficiency in using PC based software programs for word processing, publishing, graphic design and accounting spreadsheets, specifically Microsoft Office and Raisers Edge.
  • Must have the ability to work successfully with other departments.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Mainly weekdays; however weekends, occasional evening work and holidays may be required.
  • May be on Manager on Duty (MOD) rotation.

To apply please complete an online application and attach a current resume.

Animal Care Professional III – Primates

SUMMARY

The Birmingham Zoo is seeking applicants for an Animal Care Professional III in the Primate Department. Under the direction of the Zoological Manager, the successful candidate will be responsible for providing a high level of animal care including, but not limited to, monitoring animal health, maintaining cleanliness of animal areas, providing environmental and behavioral enrichment, preparing diets, modifying exhibits, keeping accurate records, and presenting both formally and informally for the public. The candidate must be a motivated self-starter that is enthusiastic and team oriented, in addition to demonstrating leadership capabilities. This position requires a team player capable of positive interactions with staff, guests, and volunteers.

QUALIFICATIONS

  • Bachelor’s degree in a relevant biological field required.
  • At least 3-4 years’ experience in a zoological institution, experience with primates preferred.
  • Should have knowledge of the management of captive primate populations, including related AZA conservation programs.
  • Must have excellent written and verbal communication as well as decision skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools, or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
  • Routinely lift and/or move more than 50 pounds.
  • Exposure to wet surfaces and slippery surfaces.
  • Candidate will work with dangerous animals.
  • Required to wear a face mask and or other personal protective equipment for long periods of time.
  • Must be able to work under challenging physical conditions and perform strenuous duties in extreme weather.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Schedule varies between weekdays and weekends.  Weekend work required as well as occasional evening work and holidays.

To apply please complete an online application and attach a current resume.

 

Zoo Manager – Children’s Zoo and Alabama Wilds

Job Summary

The Zoological Manager (ZM) works closely with their department Curator and is tasked with both supervisory responsibility and care for the assigned animals. The ZM is responsible for an assigned area which includes the animals, facilities and staff. This person will provide a technical lead in the care for the animals in the assigned area, including coordination with other Zoo employees.  Collectively with other zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo

ESSENTIAL FUNCTIONS

  • Conducts day to day supervision of Animal Care Professionals, Volunteers, Interns and/or other staff members in assigned areas.
  • Develops skills in staff through various formal and informal training programs.
  • Develops and coordinates employee, maintenance and animal care related scheduling within assigned area.
  • Works with Curator on hiring and disciplinary actions with a focus on developmental objectives.
  • Completes performance appraisals and evaluations on all direct reports with Curators input.
  • Displays and demonstrates the basic biology, behaviors and husbandry of the animals in their department in the daily routine.
  • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals on their assigned routine.
  • Identifies, recognizes and reports any abnormal behavior of all the animals in their department.
  • Monitors weather related needs for the animals in their department and shelters animals appropriately.
  • Identifies, documents, and properly communicates any animal medical problems to the Curator and Veterinary staff in a timely manner.
  • Develops a good line of communication with assigned staff and Curator to ensure that all facilities and animals are in good order, and that all problems are reported.
  • Uses classical and operant conditioning with the animals in their department.
  • Utilizes and documents on the Training Goal worksheet daily.   Trains staff on the importance of documenting appropriately on the Training Goal worksheets.
  • Uses environmental enrichment in daily routines and with Curator, develops departmental program, including researching and developing new enrichment options and development of enrichment schedules.  Documents results of enrichment by using the Enrichment Approval and Evaluation forms.
  • Trains and encourages staff in utilizing the environmental enrichment program and the enrichment requirements of the animals within their department.   Trains staff on the importance documenting appropriately on the Enrichment Approval and Evaluation forms.
  • Creates new enrichment ideas and items to be added to department repertoire.
  • Properly utilizes the animal record keeping systems within the department.   Trains and monitors staff on properly utilizing the animal record keeping systems.
  • Documents animal behaviors or issues on the Daily Report.  Trains and monitors staff on appropriately documenting on the Daily Report.
  • Maintains and updates animal files.  Trains and monitors staff on appropriately maintaining and updating animal files.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.   Monitors and evaluates staffs techniques of capturing, crating and transferring of animals.
  • Prepares and presents Public Animal Talks to Zoo visitors and guests.  Encourages staff to engage Zoo visitors with prepared Animal Talks.
  • Encourages staff to actively participate in one or more of the following: AAZK, enrichment or training committee, safety committee, interpretive committee, weapon’s team, area research projects, education or conservation programs, or other activity that enhances or promotes the Birmingham Zoo.
  • Exhibits the ability to apply classical and operant conditioning and to train at least basic behaviors, as defined by the area SOPs.
  • Actively plays a key role in resolving any animal related emergencies or drills that occur within the zoo (i.e. dangerous animal escape), regardless of which animal area the emergency is in.
  • Prepares for animal immobilizations.  Assigns staff tasks in preparation of immobilizations.
  • Evaluates animal’s dietary needs.  Consults with the Curator and veterinarian about dietary needs based on the condition of the animal, weather and temperature influence, and any other special consideration relating to the species or individual animal.
  • Guides exhibit creation, designs or changes in their area.
  • Champions conservation efforts by BZI.  Encourages staff to participate in conservation efforts.
  • Other duties as assigned.

QUALIFICATION REQUIREMENTS:

  • College degree in an animal studies program
  • At least 5 years’ relevant experience in a zoological institution.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must have current negative TB test and rabies titer and provide documentation, or be willing to have a TB test and rabies titer.
  • Must be First aid/CPR certified or willing to be trained and certified

PROFESSIONAL EXPECTATIONS

  • Familiarizes themselves with the BZI employee handbook, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Creates, applies for and/or accepts projects that benefit the animals under their care or conservation efforts and to present those results to peers at a conference, or to co-workers at Zoo training sessions
  • Seeks out courses or training opportunities to better their skill and knowledge base.  Shares their knowledge with others.  Is encouraged to publish or present papers in their specialty area.
  • Sets a positive example for their staff and other Zoo Managers.
  • Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participates in AZA or AAZA membership, committees and activities.
  • Actively participates in Zoo activities, fundraisers, etc

The Birmingham Zoo is a drug and smoke free work place.  EOE.  Apply online at www.BirminghamZoo.com, About Us, Employment, attach a current resume to the online application and include salary expectations.

 

Payroll and Benefits Administrator

Job Summary

The Payroll and Benefits Administrator is responsible for the administrative support of day-to-day Accounting and Benefits operations as well as the bi-weekly processing of payroll for all BZI employees.  Responsibilities include processing bi-weekly payroll through payroll and benefit system, maintain payroll employee data information, and produce/analyze reports from payroll and benefits system.  Will also include benefits administration, establishes various reports and documents to provide current personnel information. May also assist in general day to day Human Resource functions and accounting/finance projects.

POSITION FUNCTIONS

  • Responsible for payroll processing on a bi-weekly basis.
  • Insures completion of all new hire and termination paperwork. Inputs new hire information into payroll system.
  • Compiles payroll data such as garnishments, vacation/personal time, insurance, and 401(k) deductions.
  • Polls electronic time clocks and review the downloaded information for completeness and accuracy; maintain electronic time clocks.
  • Conducts end of month closing activities for payroll.
  • May assist in coordinating employee screening process to include drug screenings and background checks as well as assemble new hire and benefits packets.
  • Conducts the enrollment of new employees in benefit plans and coordinates the annual open enrollment process.
  • Works with designated senior staff in negotiating rates and benefits for employees of BZI including, but not limited to: group health, dental, 401k, life, cancer, LTD and STD.
  • Responsible for COBRA administration and ACA compliance.
  • Insures completion of personnel action forms (PAF) for new position requests, new hire information, leave requests, merit increases and related information.
  • Assists in maintaining files on all current and former employees.
  • Receives questions/complaints from employees regarding a variety of issues and reports them to designated senior staff to assist with resolution. Explains and assists new hire employees with benefit options.
  • Produces name badges for employees, interns, volunteers and contract workers.
  • Assists in completing salary surveys for AZA, or other member organizations as directed. Assists in analyzing data from salary surveys.
  • Responds to requests from the Alabama Department of Industrial Relations and Unemployment office in order to establish final determination of claims.
  • Prepares documentation and facilitate yearly Workers Compensation Insurance audit.
  • Assists designated senior management in the preparation of wage and salary budgets and controls. Assist with yearly budgeting process.
  • Reviews and reconciles monthly benefit invoices to insure accuracy of billing and enrollment.
  • Coordinates yearly testing and compliance reporting for 401(k) Plan and Section125 plans.
  • Designs and runs reports from payroll system as requested.
  • Assists with yearly EEO-1 reporting.
  • Other duties as assigned.

QUALIFICATION REQUIREMENTS:

  • Associate degree (A.A.) or equivalent in accounting, finance, HR or related field; four (4) year College degree is preferred. SPHR, PHR, SHRM-CP or SHRM-SCP preferred.
  • One (1) or more year’s related accounting, payroll experience and/or training; or equivalent combination of education and experience.
  • At least three (3) years direct payroll processing experience.
  • Solid understanding of payroll and payroll tax laws.
  • Proficiency in Microsoft Office products especially Word and Excel.
  • Organize and write procedures in a logical/methodical manner.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must maintain confidential information.

The Birmingham Zoo is a drug and smoke free work place.  EOE.  Apply online at www.BirminghamZoo.com, About Us, Employment, attach a current resume to the online application and include salary expectations.

Seasonal Zoo Crew

The Birmingham Zoo is looking for temporary seasonal workers.to help with late summer and fall. High energy, excellent customer services skills and the ability to interact with a diverse group of visitors a must. The Zoo is a drug and smoke free environment.

  • Must be willing to work flexible days/hours and weekends.
  • Must be age 18 or older.
  • Will be working outdoors in the elements and stand for long periods of time.

We are an Equal Opportunity Employer.

To apply please complete an online application and attach a current resume.

 

The Birmingham Zoo is an Equal Opportunity Employer and drug-free facility.