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Current Positions

The Birmingham Zoo is an Equal Opportunity Employer and drug-free facility



To apply to one of these positions, please fill out the online application

ONLINE APPLICATION


Click on link to view job description

 

Administration

Animal Care Professionals

Development

Education

Landscape (Maintenance)

Membership

Park Quality

Safety

Visitor Services

 

 



To apply to one of these positions, please fill out the online application

ONLINE APPLICATION



Administration

Human Resource Manager

Full-time

SUMMARY

The Human Resources Manager is responsible for the overall administration, coordination and evaluation of the human resource function to include employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, compensation and benefits, and employment law compliance.

ESSENTIAL FUNCTIONS

  • Develops and administers various human resources plans and procedures to meet leadership needs and ensure compliance with the Association of Zoos and Aquariums (AZA) accreditation standards.
  • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. Consults legal counsel to ensure that policies comply with federal and state law.
  • Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Maintains handbook on policies and procedures.
  • Advises department managers of organizational policy regarding equal employment opportunities, compensation, and employee benefits.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  • Implements and annually updates compensation budget program; develops and updates job descriptions as necessary.
  • Develops, implements, and updates performance management programs.
  • Oversees the administration of benefits programs, including insurance, leave benefits, retirement savings, and employee assistance. Participates in annual re-evaluation of policies for cost-effectiveness, information activities program, and cash flow.
  • Partners with the leadership team to understand and execute the Zoo’s talent strategy as it relates to current and future talent needs, recruiting, retention, and succession planning.
  • Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants for exempt and nonexempt personnel, including managerial and temporary employees; collaborates with department managers to understand skills and competencies required for openings. Writes and places advertisements using internal and external sources.
  • Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.
  • Designs, coordinates and delivers training programs to staff related to human resource requirements, BZI programs, and internal development opportunities for employees.
  • Plans and conducts new employee orientation to foster clear understanding of and positive attitude toward the Zoo’s Mission, Vision, and Values.
  • Provides support and guidance to management and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
  • Advises management in appropriate resolution of employee relations issues.
  • Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
  • Ensures maintenance and audits of department records and reports to include personnel records, medical files, and I-9 files.
  • Maintains company organization charts.
  • Actively advances and coordinates employee morale, wellness, and recognition initiatives and programs.
  • With Vice President of Education, develop and lead DEAI Committee to foster a culture of diversity, equity, accessibility and inclusion.
  • In coordination with Safety Manager, investigates accidents and prepares reports for insurance carrier.
  • Represents organization at personnel-related hearings and investigations.
  • Contracts with outside suppliers to provide employee services, such as temporary employees and search firms.
  • Performs other incidental and related duties as required and assigned.

SUPERVISORY RESPONSIBILITIES

  • Payroll and Benefits Administrator
  • Provides management direction and counseling as needed.

QUALIFICATION REQUIREMENTS

  • Bachelor’s degree in HR or similar field plus at least 3 years of human resource training and experience or equivalent combination of education and experience.
  • Master’s Degree in Human Resource Management or Human Resource certification preferred.
  • Must have ability to act with integrity, professionalism, and confidentiality.
  • Must have ability to prioritize tasks and to delegate them when appropriate.
  • Must have thorough knowledge of employment-related laws and regulations.
  • Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems and experience with Paycom helpful.
  • Must be able to work with a team or independently; must be flexible and detail orientated.
  • Must have excellent written and verbal communication skills; high energy and enthusiasm for completion of tasks; team-building skills; and the ability to handle multiple tasks and meet deadlines.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Mainly weekdays; however weekends, occasional evening work and holidays may be required.

To apply please complete an online application and attach a current resume.

 


Animal Care Professionals

Animal Care Professional – Trails of Africa

Full-time

SUMMARY

The Birmingham Zoo is currently seeking applications for an Animal Care Professional in the Trails of Africa department.  Under the direction of the Zoological Manager, the successful candidate will be responsible for providing a high level of animal care to reticulated giraffe, southern white rhinoceros, bongo, white stork, ostrich, plains zebra, yellow-backed duiker, and red flanked duiker.

Primary responsibilities of this position include monitoring animal health, maintaining cleanliness of animal areas, providing environmental and behavioral enrichment, preparing diets, modifying habitats, maintaining accurate records, and presenting both formally and informally for the public.  The candidate must be a motivated self-starter that is enthusiastic and team-oriented.  This position requires a team player capable of positive interactions with staff, guests, and volunteers.

This is a full-time position working at least 40 hours per week, including weekends, holidays, and late events as needed.  Successful candidates will work in close proximity to dangerous animals, and professionalism and good communication are required.

QUALIFICATIONS

  • Bachelor’s degree in a relevant biological field required.
  • Experience in a zoological institution, experience with hoofstock preferred.
  • Experience training using operant conditioning preferred.
  • Must have excellent written and verbal communication as well as decision skills; have high energy and enthusiasm for completion of tasks; possess team-building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have the ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have a current negative TB test and provide documentation, or be willing to have a TB test.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools, or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
  • Routinely lift and/or move more than 60 pounds.
  • Exposure to wet surfaces and slippery surfaces.
  • Candidate will work with dangerous animals.
  • Required to wear personal protective equipment.
  • Must be able to work under challenging physical conditions and perform strenuous duties in extreme weather.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Schedule varies between weekdays and weekends. Weekend work required as well as occasional evening work and holidays.

To apply please complete an online application and attach a current resume.

 

Seasonal Animal Care Professional – Ambassador Animals

Three Month Assignment

SUMMARY

The Birmingham Zoo is currently seeking Seasonal Animal Care Professionals (ACPs) for the Ambassador Animals Department.
Responsibilities include the daily inspection, feeding, cleaning, enrichment, medicating, and maintenance of the animals in the Ambassador Animals Department. The collection includes mammals, birds, reptiles, amphibians and invertebrates.
In addition to husbandry duties, Ambassador Animals ACPs will conduct interpretive programming, including participating in and conducting on-grounds animal presentations, Zoo to You off-ground events, special marketing events, birthday parties, and summer wildlife shows. ACPs will be expected to interact and interpret with visitors in a positive manner. Strong public presentation skills while working with live animals is preferred.

Preferred Start date: May, ideally, but semi-flexible depending on assignment duration
Seasonal Position Available: 3 months (May – July or June- August)
Some flexibility in range of seasonal position dates, ask for more details.

QUALIFICATION REQUIREMENTS

  • Biology-related degree (or working towards) and/or animal care experience is preferred; experience related to public speaking field a plus.
  • Prior animal training experience using operant and classical conditioning a plus. Preferred experience in a zoo setting.
  • Candidates must possess good communication, observational, and organization skills and the ability to work well with others in a team environment. Must possess good public speaking and presentation skills.
  • Must be able to lift 50 pounds and perform duties in extreme weather.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Knowledge of basic computer skills including Word, Excel, Microsoft Office.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test prior to employment. Rabies vaccinated with updated titer results preferred.
  • Must be First aid/CPR certified or willing to be trained and certified.

To apply please complete an online application and attach a current resume.

 

 

 

Associate Veterinarian – Animal Health Center

Full-time

SUMMARY

This position contributes to the success of Birmingham Zoo, Inc. by providing the highest standard of animal care for the living collection and developing interdisciplinary partnerships to benefit animal welfare. Performs as a clinical veterinarian providing medical and surgical treatment to the animal collection as well as conducting clinical and health-related investigations. The associate veterinarian is a member of the veterinary team which also consists of the director of animal health, two licensed veterinary technicians, and two hospital animal care professionals. The veterinarian would also be expected to participate in education of veterinary student and veterinary technician externs.

Collectively with other zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo.

ESSENTIAL FUNCTIONS

  • Responsible for providing comprehensive medical care from a preventative medical approach including, but not limited to: physical examinations, disease and parasite prophylaxis, treatment, and quarantine procedures.
  • Respond to information requests from animal managers and keepers concerning potential or emergency medical care for animals in the collection.
  • Administer and monitor anesthesia when appropriate.
  • Prescribe, administer, and evaluate results of diagnostic examinations, radiographs, and clinical pathology specimens including microbiology, blood samples, and fecal tests.
  • Recognize various symptoms, diagnose, and isolate causes of acute or chronic illnesses, infectious and noninfectious diseases, or injuries affecting animals in the collection.
  • Perform minor or major surgical procedures and/or administer medications using currently accepted veterinary standards to properly treat, cure and/or control the affliction or injury.
  • In consultation with curatorial staff, determine when animals require euthanasia due to their medical condition, age, or quality of life and perform this procedure when appropriate.
  • Participate in behavioral training of animals for medical procedures.
  • Provide training of animal keepers and other zoo staff about zoonotic diseases and veterinary considerations of zookeeping and animal handling when required.
  • Perform gross necropsies, and interpret histopathological results with any ancillary diagnostics to prevent similar deaths if possible. Educates animal care staff about mortalities.
  • Remain current on general, zoo, and wildlife veterinary knowledge as well as pertinent regulations and veterinary standards.
  • Properly and timely document and prepare written records(s) of any procedure or exam conducted on any animal in the collection and ensure the record is incorporated into the animal’s permanent medical record.
  • Provide medical screening, quarantine examination, certification of health and/or crating of animals for new acquisitions and/or shipments of animals from the zoo.
  • Engage in topic rounds and journal rounds.
  • Must be familiar with the protocols for handling Class II narcotics and all controlled substances.
  • Communicate problems or concerns as it relates to the collection, staff, or public to the director of animal health or other member of senior staff.
  • Develop and maintain professional contacts with veterinarians of other zoos and professional organizations, nationally and internationally.
  • Interact with Zoo visitors concerning Zoo operations, education and conservation.
  • Must be able to work any day of the week as needed to provide adequate veterinary coverage.
  • Must be within 30min of the zoo when on call.
  • And other duties as assigned.

MINIMUM QUALIFICATIONS (Special skills, knowledge, ability, education, etc.)

  • Doctorate of Veterinary Medicine from an institution accredited or recognized by the American Veterinary Medical Association required. ACZM certification or eligibility preferred.
  • Must be able to obtain a valid state veterinary license and controlled substance certificate within 2 months of hire date and national USDA/APHIS accreditation within 6 months of hire date.
  • Minimum of two years relevant experience or training in zoo animal veterinary medicine required.
  • Excellent oral and written communication skills.
  • Strong organizational skills and eye for detail and accuracy.
  • Understanding and appreciation for BZI’s mission.

 PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
  • Routinely lift and/or move up to 50 pounds.
  • Exposure to wet surfaces during daily cleaning.
  • Depending on assignment, the requirement of wearing a face mask for long periods of time.
  • Depending on assignment, exposure to the elements can be expected.

To apply please complete an online application and attach a current resume.

Animal Care Professional – Elephants

Full-time

SUMMARY

Animal Care Professional (ACP) is a position responsible for the primary daily husbandry activities of an all-male herd of African elephants with a basic working knowledge of animal care and welfare. This position requires the ability to work both independently and within a team.  The desired candidate must be a motivated self-starter that is capable of positive interactions with staff, guests, and volunteers.  Collectively with other zoo employees these activities will assist in furthering the mission of the Birmingham Zoo. This is a full-time position working at least 40 hours per week, including weekends, holidays, and late events as needed

ESSENTIAL FUNCTIONS

  • Displays and demonstrates knowledge of the basic biology, behaviors and husbandry of the animals in their department.
  • Cleans and maintains animal holdings, including proper use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals on their assigned routine.
  • Monitors weather related needs for the animals in their department and shelters animals appropriately.
  • Identifies, documents, and properly communicates any animal medical problems or abnormal behavior to the Elephant Manager in a timely manner.
  • Develops a good line of communication with the Elephant Manager and elephant team to ensure that all facilities and animals are in good order, and that all problems are reported.
  • Uses classical and operant conditioning with the animals in their department.
  • Utilizes the Environmental Enrichment Program and the enrichment requirements of the animals within their department. Properly records the results of enrichment.
  • Creates new enrichment ideas and items to be added to their department repertoire.
  • Properly utilizes the animal record keeping systems within the department.
  • Maintains and updates the departments’ animal files.
  • Presents both formally and informally to the public through keeper chats and tours.
  • Becomes familiar with the BZI employee hand book, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Sets a positive example for their fellow ACPs. Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Completes AZA Principles of Elephant Management course within 3 years of start date.
  • Other duties as assigned.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
  • Routinely lift and/or move more than 50 pounds.
  • Exposure to wet surfaces and slippery surfaces.
  • Required to wear a face mask and or other personal protective equipment for long periods of time.
  • Perform duties in a variety of weather conditions including extreme heat, cold and storm conditions.
  • Work within close proximity of dangerous animals.

QUALIFICATIONS

  • Bachelor’s Degree in an animal related field preferred.
  • Previous experience in a zoological institution preferred.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must have a current valid driver’s license in good standing.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Schedule varies between weekdays and weekends. Weekend work required as well as occasional evening work and holidays.

To apply please complete an online application and attach a current resume.

Zoological Manager – Birds

Full-time

JOB SUMMARY

The Birmingham Zoo is seeking applicants for a Zoological Manager of Birds. This is a frontline supervisor position reporting to the Curator or Vice President. Responsibilities include overseeing the daily husbandry, training, enrichment, and record keeping for a diverse collection of birds. This position supervises five full time and some seasonal Animal Care Professionals, which includes hiring, training, scheduling, coordinating maintenance work. It also requires regularly working husbandry routines, assisting with veterinary procedures, and coordinating animal shipments. The ZM works closely with other departments including maintenance, education, events, and veterinary team to ensure the wellness of the animals and support the goals of the zoo.

This position provides opportunities for growth and increased responsibilities, including possible opportunities to participate in collection planning, design of new habitats, AZA programs, and field conservation. The ideal candidate will have a strong focus on bird husbandry, guest experience and team leadership.

ESSENTIAL FUNCTIONS

  • Conducts day to day supervision of Animal Care Professionals, Volunteers, Interns and/or other staff members in assigned areas.
  • Develops skills in staff through various formal and informal training programs.
  • Develops and coordinates employee, maintenance and animal care related scheduling within assigned area.
  • Works with Curator on hiring and disciplinary actions with a focus on developmental objectives.
  • Displays and demonstrates the basic biology, behaviors and husbandry of the animals in their department in the daily routine.
  • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals on their assigned routine.
  • Identifies, recognizes and reports any abnormal behavior of all the animals in their department.
  • Monitors weather related needs for the animals in their department and shelters animals appropriately.
  • Identifies, documents, and properly communicates any animal medical problems to the Curator and Veterinary staff in a timely manner.
  • Develops a good line of communication with assigned staff and Curator to ensure that all facilities and animals are in good order, and that all problems are reported.
  • Uses classical and operant conditioning with the animals in their department.
  • Utilizes and documents on the Training Goal worksheet daily. Trains staff on the importance of documenting appropriately on the Training Goal worksheets.
  • Uses environmental enrichment in daily routines and with Curator, develops departmental program, including researching and developing new enrichment options and development of enrichment schedules. Documents results of enrichment by using the Enrichment Approval and Evaluation forms.
  • Trains and encourages staff in utilizing the environmental enrichment program and the enrichment requirements of the animals within their department. Trains staff on the importance of documenting appropriately on the Enrichment Approval and Evaluation forms.
  • Creates new enrichment ideas and items to be added to department repertoire.
  • Properly utilizes the animal record keeping systems within the department. Trains and monitors staff on properly utilizing the animal record keeping systems.
  • Documents animal behaviors or issues on the Daily Report. Trains and monitors staff on appropriately documenting on the Daily Report.
  • Maintains and updates animal files. Trains and monitors staff on appropriately maintaining and updating animal files.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal. Monitors and evaluates staffs techniques of capturing, crating and transferring of animals.
  • Encourages staff to actively participate in one or more of the following: AAZK, enrichment or training committee, safety committee, interpretive committee, weapon’s team, area research projects, education or conservation programs, or other activity that enhances or promotes the Birmingham Zoo.
  • Exhibits the ability to apply classical and operant conditioning and to train at least basic behaviors, as defined by the area SOPs.
  • Actively plays a key role in resolving any animal related emergencies or drills that occur within the zoo (i.e. dangerous animal escape), regardless of which animal area the emergency is in.
  • Prepares for animal immobilizations. Assigns staff tasks in preparation of immobilizations.
  • Evaluates animal’s dietary needs. Consults with the Curator and veterinarian about dietary needs based on the condition of the animal, weather and temperature influence, and any other special consideration relating to the species or individual animal.
  • Guides exhibit creation, designs or changes in their area.
  • Champions conservation efforts by BZI. Encourages staff to participate in conservation efforts.
  • Other duties as assigned.

QUALIFICATION REQUIREMENTS:

  • College degree in related wildlife science preferred.
  • Five years of bird husbandry experience in an AZA facility or equivalent relevant experience
  • Progressive approach to animal care and wellness
  • Excellent written and verbal communication skills
  • The ability to handle multiple tasks and meet deadlines.
  • Ability to demonstrate and foster teamwork within and across teams.
  • Competency in computer skills such as Microsoft Office and animal record keeping software
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must have current negative TB test and rabies titer and provide documentation, or be willing to have a TB test and rabies titer.
  • Must be First aid/CPR certified or willing to be trained and certified.

PROFESSIONAL EXPECTATIONS

  • Familiarizes themselves with the BZI employee handbook, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Creates, applies for and/or accepts projects that benefit the animals under their care or conservation efforts and to present those results to peers at a conference, or to co-workers at Zoo training sessions
  • Seeks out courses or training opportunities to better their skill and knowledge base. Shares their knowledge with others.  Is encouraged to publish or present papers in their specialty area.
  • Sets a positive example for their staff and other Zoo Managers.
  • Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participates in AZA or AAZA membership, committees and activities.
  • Actively participates in Zoo activities, fundraisers, etc.

To apply please complete an online application and attach a current resume.

 

Animal Care Professional III – Sea Lions

Full-time

JOB SUMMARY

The Birmingham Zoo is seeking a dynamic and experienced marine mammal trainer to join our Sea lion team. Our Animal Care Professional Level III (ACP-III) is a full time position responsible for the daily training and husbandry of 1.1 California sea lions through operant conditioning and enrichment to provide exemplary animal care and welfare. In addition to animal care and training, this position will also include daily maintenance of the sea lion life support system, behind the scenes tours and interactions, and public sea lion shows. Collectively with other zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo. Additional responsibilities associated specifically with the ACP III position consist of establishing and developing environmental enrichment, training and animal management programs for the sea lions, as well as functioning in a team lead capacity, supporting the Zoological Manager in preparing and implementing plans for veterinary procedures, training animal care staff and/or volunteers, sea lion shows/demonstrations and providing coverage in the Zoological Manager’s absence. This position requires a team player capable of positive and professional interactions with staff, guests and volunteers. As part of the predator department, this position may include cross training on other routines, as needed.

ESSENTIAL FUNCTIONS

  • Displays and demonstrates advanced knowledge of the biology, behaviors, and husbandry needs of California Sea Lions.
  • Capable of advanced training techniques and concepts including; medical, research, problem solving, chained behaviors, secondary reinforcers and handling aggression.
  • Creates new enrichment ideas and items to be added into the sea lions repertoire.
  • Maintains all animal areas to USDA standards, this includes the use of chemical agents and special tools to assure the health and safety of the animals.
  • Identifies, recognizes, documents and reports any abnormal animal behavior, facility issues or any other issues in their department to their Zoological Manager in a timely manner.
  • Maintains highest level of safety at all times.
  • Actively supports area policies and procedures, mission, vision, and strategic plan of Birmingham Zoo.
  • Properly utilizes the animal record keeping systems within the department.
  • Maintains and updates the departments’ animal files.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Prepares and presents keeper chats/shows to Zoo visitors and guests.
  • Maintains above in the absence of the Zoological Manager.

QUALIFICATIONS

  • Bachelor’s Degree in an animal related field highly preferred.
  • At least 6 years’ marine mammal experience on staff in a zoological institution (AZA accredited zoo or aquarium preferred).
  • Experience with operant conditioning and enrichment programs.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and have the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must be dependable and demonstrate flexibility in regards to work schedules, including hours, weekends, and holidays.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

PROFESSIONAL EXPECTATIONS

  • Become familiar with the BZI employee hand book, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Set a positive example for their fellow Animal Care Professionals. Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participate in Zoo activities, fundraisers, etc.

To apply please complete an online application and attach a current resume.

Animal Care Professional I – South America/Primates

Full-time

SUMMARY

The Birmingham Zoo is currently seeking applications for an Animal Care Professional I in the South America/Primate Department.  Under the direction of the Zoological Manager, the successful candidate will be responsible for providing a high level of animal care within a diverse collection of species, including squirrel monkey, cotton top tamarin, lemur, and giant anteater.

Primary responsibilities of this position include monitoring animal health, maintaining cleanliness of animal areas, providing environmental enrichment, preparing diets, modifying habitats, maintaining accurate records, and presenting both formally and informally for the public.  This position requires the ability to work both independently and within a team.  The desired candidate must be a motivated self-starter that is capable of positive interactions with staff, guests, and volunteers.

This is a full time position working at least 40 hours per week, including weekends, holidays, and late events as needed.  The successful candidate will work in close proximity to dangerous animals, and professionalism and good communication are required.

QUALIFICATIONS

  • Bachelor’s degree in a relevant biological field (preferred)
  • Current, valid driver’s license with no prior traffic violations within the last five years (required)
  • Current negative TB test with documentation, or willingness to have a TB test administered (required)
  • Experience in a zoological institution, primate focus preferred
  • Capacity to act decisively under a variety of circumstances
  • Ability to handle multiple tasks, complete projects, and meet deadlines
  • Excellent written and verbal communication
  • Awareness of the management of zoo primate populations, including related AZA conservation programs
  • Aptitude for fostering teamwork both within and across teams
  • Competency in computer skills
  • First aid/CPR certified, or be willingness to be certified

PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position.  While performing the duties of this job, the employee should expect to:

  • Routinely lift and/or move more than 50 pounds
  • Regularly utilize hands, fingers, tools, or controls
  • Frequently stand, walk, sit, reach with hands and arms, stoop, kneel, and crouch
  • Speak clearly and/or receive verbal communications under a variety of conditions
  • Maintain balance under exposure to wet, slippery, and/or uneven surfaces
  • Work within close proximity of dangerous animals
  • Wear a face mask, gloves, and/or other personal protective equipment for long periods of time
  • Perform strenuous duties under challenging physical conditions and in extreme weather

POSITION TYPE AND HOURS OF WORK

  • Full time with benefits
  • Base schedule consists of five, eight-hour work days and may include weekend, evening, and holiday hours

To apply please complete an online application and attach a current resume.

 

Animal Care Professional I – Reptiles

Full-time

The Birmingham Zoo is seeking applicants for an Animal Care Professional in the Reptile Department. Under the direction of the Zoological Manager, the successful candidate will be responsible for providing a high level of animal care including, but not limited to, monitoring animal health, maintaining cleanliness of animal areas, providing environmental and behavioral enrichment, preparing diets, modifying exhibits, keeping accurate records, and presenting both formally and informally for the public. The candidate must be a motivated self-starter that is enthusiastic and team oriented. This position requires a team player capable of positive interactions with staff, guests, and volunteers.

QUALIFICATIONS

  • High School degree, or some college; Bachelor’s Degree in an animal related field preferred.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
  • Routinely lift and/or move more than 50 pounds.
  • Exposure to wet surfaces and slippery surfaces.
  • Required to wear a face mask and or other personal protective equipment for long periods of time.
  • Depending on assignment, exposure to the elements can be expected.

POSITION TYPE AND HOURS OF WORK

  • Full time.
  • Schedule varies between weekdays and weekends. Weekend work required as well as occasional evening work and holidays.

To apply please complete an online application and attach a current resume.

 


Development

Capital Campaign Manager

Full-time

SUMMARY

The Capital Campaign Manager is responsible for coordinating fundraising efforts for capital support (including grant writing) for donations that support the Zoo’s growth.  These efforts include cultivating current, former and prospective donors; securing increased giving from annual donors as appropriate; seeking new sources for gifts and paid sponsorships as appropriate; and providing timely reports and stewardship.

ESSENTIAL FUNCTIONS                         

  • Plans, coordinates and executes methods to raise funds from the community to support capital projects and annual operation as needed.
  • Cultivates and maintains close contact with past and prospective donors; develops and implements donor recognition programs.
  • Works closely with the CEO, Vice President of Development, Development Department, the Development Committee, the Board, the Junior Board and other specified volunteers to identify and approach funding sources.
  • Use of Altru donor tracking database required; training will be provided.
  • Assists VP of Development with coordinating the activities for the Development Committee.
  • Collaborates with other BZI staff (such as the Education Department and Marketing teams) on fundraising strategies as identified.
  • Conducts prospect research, creates/updates profiles, prepares briefing materials, and assists administrators and volunteers with strategies for the cultivation, solicitation and stewardship of prospects.
  • Provides analytical data to assist in the success of fundraising activities.
  • Identifies, schedules, submits all grant proposals pertaining to capital fundraising.
  • Generates capital campaign proposals and reports and provides them as assigned.
  • Works with fellow Zoo staff and volunteers to plan/implement annual fundraisers, solicitations and other charitable revenues.
  • Coordinates implementation of fundraising strategies for capital needed.
  • Develops direct mail for capital campaign(s).
  • Develops capital campaign section for annual report.  Assists Marketing and Development Departments with development of annual reports.
  • Works with staff on processing of capital campaign gifts, acknowledgements, reports, and invoicing; ultimately responsible to ensure all are completed correctly and in a timely manner.
  • Works with Special Events Manager to identify, plan and track stewardship and cultivation activities for capital support.
  • Reviews monthly with the Finance Office to reconcile with capital gift and gift payment records.
  • Manages and maintains appropriate Capital donor recognition within the Zoo.
  • Manages reporting system for ongoing capital campaign activities.
  • Reviews donor spotlights and Kudus section for Animal Tracks digital magazine.
  • Identifies and implements on-and-off site Capital Campaign cultivation meetings and events.
  • Other duties as assigned.

QUALIFICATIONS

  • Bachelor’s degree with at least 5-7 years’ experience in fundraising or equivalent combination of education/experience.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and have the ability to handle multiple tasks and meet deadlines.
  • Must exhibit a high degree of organization.
  • Must have ability to foster teamwork within and across teams.
  • Must be proficient in using PC-based software programs, specifically Microsoft Office and Excel. Raisers Edge/Altru experience preferred.
  • Must have the capacity to project the unique aims and values of the institution to donors and prospective donors.
  • Must be active in local civic organizations or willing to become active.
  • Must be willing to travel locally.  Must have a current valid driver’s license with no prior traffic violations (within the last five years).

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Mainly weekdays; however, weekends, occasional evening work and holidays may be required.

To apply please complete an online application and attach a current resume.

 

 


Education

Zoo Camp Teacher

Seasonal – Late May to Early August

SUMMARY

Around 700 children, ages K to 12th grade, attend full-day (8:30 am to 3:30 pm) Summer Zoo Camp at the Birmingham Zoo. Children participate in themed educational activities in the classroom and out on Zoo grounds. Zoo Camp at the Birmingham Zoo is educational and encourages active learning through games, nature play activities, age-appropriate explorations, and special encounters. Rich in STEM-based and play experiences, Zoo Camp engages the natural curiosity of children and young adults and allows ample time to develop scientific learning and building relationships with others and confidence in themselves.

Campers are mostly from the Birmingham area and have a wide range of backgrounds. Campers may have a range of learning needs and are primarily English-speaking, although may use other languages at home.

RESPONSIBILITY

The Zoo Camp Teacher is part of a dedicated team of educators that will promote science and nature play engagement in all aspects of Zoo Camp. Teachers are responsible for leading the campers through the curriculum developed for camp and for the campers’ safety. Zoo Camp Teachers will ensure that the materials, supplies, crafts, and activities are prepared for each day, and are responsible for keeping their classroom area clean and orderly.

DUTIES

  • Implement a pre-designed program of instruction that adheres to the Zoo’s mission, philosophy, goals and objectives as outlined.
  • Work with a diverse group of campers and staff that vary in race, ethnicity, socioeconomic status, gender identity & expression, and physical & cognitive abilities.
  • Create a physically and emotionally safe environment conducive to learning by employing a variety of appropriate teaching strategies.
  • Encourage student enthusiasm for the learning process and the development of good camp habits.
  • Provide progress and interim reports as required to the Interpretation & Onsite Programs Manager.
  • Plan and implement assignments for assigned volunteers as needed.
  • Develop, in accordance with Zoo Camp guidelines, reasonable rules of camp classroom behavior and appropriate techniques that are consistently applied.
  • Take necessary and reasonable precautions to protect campers, equipment, materials, facilities, and resident animals.
  • Provide operational support of camps both inside and outside the classroom.
  • Follow all Zoo policies and procedures.

QUALIFICATIONS

  • A passion for engaging kids and teens in nature and science.
  • Must be goal oriented, highly motivated and able to multi-task
  • Must be able to communicate and work well with other staff and supervisors.
  • Confident public speaker
  • Must be organized and able to think creatively
  • Demonstrates a strong grasp of subject matter.
  • Must have the ability to work successfully as part of a team
  • Must be a positive ambassador for the Birmingham Zoo
  • Experience working with children of different learning abilities and backgrounds is desired

POSITION TYPE AND HOURS OF WORK

  • Seasonal (no benefits)
  • 11 weeks, beginning May 24th, 2021, up to 40 hours per week.
  • Weekdays, working hours may range from 7:30am to 5:30pm.

WORK ENVIRONMENT

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of this position.

To apply please complete an online application and attach a current resume.

 

 


Landscape (Maintenance)

Landscape Supervisor

Full-time

SUMMARY

The Landscape Supervisor will manage a landscape crew to maintain daily and weekly landscape standards around the Birmingham Zoo property. The Landscape Supervisor will supervise work performed by the Landscape Lead, Landscape Technician, and Seasonal Landscape Technician, and is responsible for installation of landscape projects and aesthetic quality of the Zoo. Work is evaluated by management team through visual assessments of results achieved, as well as working within budget and time constraints.

ESSENTIAL FUNCTIONS

  • Works with Maintenance Manager in developing future landscape plans and projects.
  • Directs the work to be accomplished by Landscape Technician and Seasonal Landscape Technician.
  • Manages crew duties and works with crew to ensure work is properly achieved.
  • Reports and coordinates work responsibilities and progress to Maintenance Manager.
  • Provides essential turf & ornamental expertise for daily work duties and for future landscape plans; diagnoses or resolves ornamental plant health issues.
  • Performs daily routine landscape work such as, mowing, weed eating, edging, blowing and other duties.
  • Performs inspections of Zoo grounds and external appearance on a regular basis and takes initiative in providing a quality aesthetic look at the zoo.
  • Performs preventative maintenance on equipment.
  • Operates equipment including commercial mowers, blowers, trimmers, edgers, chainsaws, tillers, tractors, and trailers.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

  • Landscape Lead
  • Landscape Technician(s)

QUALIFICATION REQUIREMENTS

  • High School Diploma or GED required
  • College degree in Horticulture/Turf preferred.
  • At least 2 to 5 years’ experience in landscaping or related field required. Lead or supervisor experience preferred.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and have the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have an eye for detail and initiative to provide a quality appearance at the Zoo.
  • Must have a willingness to learn new skills.
  • Must have basic competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Ability to operate landscape equipment, tractors and trailers or the ability to learn.
  • Working mechanical knowledge and ability to take care of preventative maintenance on equipment.
  • Must know how to calibrate sprayers and fertilization spreaders.
  • Must have knowledge of plant, turf and weed identification.
  • Must have experience working with fertilizers, herbicides, pesticides and fungicides.
  • Utilizes the following materials: blueprints, calculator, computer, hand tools, power equipment and general office equipment.
  • Must provide documentation of current, negative TB test within the last year.

SAFETY ANALYSIS

The Landscape Supervisor position is impacted by hazardous exposures common to the maintenance industry.

Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.

Equipment operation requiring the use of personal protective equipment such as ear and eye protection.

The Landscape Supervisor is responsible for following safety policies and procedures for their areas.

The use and understanding of a variety of personal safety equipment is mandatory.

The Landscape Supervisor, as with any employee of the zoo, is required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear.
  • Routinely lift and/or move up to 50 pounds.
  • Requires frequent walking for long distances
  • Exposure to wet surfaces.
  • Frequent exposure to the elements can be expected.

To apply please complete an online application and attach a current resume.

 

 

 

Landscape Lead

Full-time

SUMMARY

The Landscape Lead will perform functions to maintain daily and weekly landscape standards around the Birmingham Zoo property. Under direction of Maintenance Manager, or Landscape Supervisor, the Landscape Lead is responsible for installation of landscape projects and aesthetic quality of the Zoo. Work is evaluated by management team through visual assessments of results achieved, as well as working within time constraints.

ESSENTIAL FUNCTIONS

  • Under direction of Maintenance manager and Landscape Supervisor, will direct work to be accomplished by Landscape Technician and Seasonal employee. Will lead landscape crew in absence of Landscape Supervisor.
  • Performs daily routine landscape work such as, mowing, weed eating, edging, blowing and other duties under direction of the Maintenance Manager, Landscape Supervisor, or Landscape Lead.
  • Performs inspections of Zoo grounds and external appearance on a regular basis, and reports any landscape or general appearance issues to Maintenance Manager, Landscape Supervisor, or Landscape Lead.
  • Operates equipment including commercial mowers, blowers, trimmers, edgers, chainsaws, tillers, tractors, and trailers.
  • Other duties as assigned.

QUALIFICATION REQUIREMENTS

  • High School Diploma or GED required; some college preferred.
  • At least 2 to 5 years of field experience preferred.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and have the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have basic competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Ability to operate landscape equipment, tractors and trailers or the ability to learn.
  • Must have an eye for detail and take initiative in providing a quality appearance at the Zoo.
  • Must have a willingness to learn new skills.
  • Must provide documentation of current, negative TB test within the last year.

SAFETY ANALYSIS

The Landscape Lead position is impacted by hazardous exposures common to the maintenance industry.  

Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.  

Equipment operation requiring the use of personal protective equipment such as ear and eye protection.

The Landscape Lead is responsible for following safety policies and procedures for their areas.

The use and understanding of a variety of personal safety equipment is mandatory.  

The Landscape Lead, as with any employee of the zoo, is required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools or controls.  
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear.  
  • Routinely lift and/or move up to 50 pounds.  
  • Requires frequent walking for long distances
  • Exposure to wet surfaces.
  • Frequent exposure to the elements can be expected.

To apply please complete an online application and attach a current resume.

 

 

 

Landscape Technician

Full-time

SUMMARY

The Landscape Technician will perform functions to maintain daily and weekly landscape standards around the Birmingham Zoo property. Under direction of Maintenance Manager, Landscape Supervisor, or Landscape Lead, the Landscape Technician is responsible for installation of landscape projects and aesthetic quality of the Zoo. Work is evaluated by management team through visual assessments of results achieved, as well as working within time constraints.

ESSENTIAL FUNCTIONS

  • Performs daily routine landscape work such as, mowing, weed eating, edging, blowing and other duties under direction of the Maintenance Manager, Landscape Supervisor, or Landscape Lead.
  • Performs inspections of Zoo grounds and external appearance on a regular basis, and reports any landscape or general appearance issues to Maintenance Manager, Landscape Supervisor, or Landscape Lead.
  • Operates equipment including commercial mowers, blowers, trimmers, edgers, chainsaws, tillers, tractors, and trailers.
  • Other duties as assigned.

QUALIFICATION REQUIREMENTS

  • High School Diploma or GED required; some college preferred.
  • 1 to 3 years of field experience preferred.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and have the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have basic competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Ability to operate landscape equipment, tractors and trailers or the ability to learn.
  • Attention to detail required.
  • Must have a willingness to learn new skills.
  • Must provide documentation of current, negative TB test within the last year.

SAFETY ANALYSIS

The Landscape Technician position is impacted by hazardous exposures common to the maintenance industry.  

Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.  

Equipment operation requiring the use of personal protective equipment such as ear and eye protection.

The Landscape Technician is responsible for following safety policies and procedures for their areas.

The use and understanding of a variety of personal safety equipment is mandatory.  

The Landscape Technician, as with any employee of the zoo, is required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools or controls.  
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear.  
  • Routinely lift and/or move up to 50 pounds.  
  • Requires frequent walking for long distances
  • Exposure to wet surfaces.
  • Frequent exposure to the elements can be expected.

To apply please complete an online application and attach a current resume.

 

 

Landscape Technician

Seasonal – Mid-May to Mid-August

SUMMARY

The Seasonal Landscape Technician will perform functions to maintain daily and weekly landscape standards around the Birmingham Zoo property. Under direction of Maintenance Manager, Landscape Supervisor, or Landscape Lead, the Seasonal Landscape Technician is responsible for installation of landscape projects and aesthetic quality of the Zoo. Work is evaluated by management team through visual assessments of results achieved, as well as working within time constraints.

ESSENTIAL FUNCTIONS

  • Performs daily routine landscape work such as, mowing, weed eating, edging, blowing and other duties under direction of the Maintenance Manager, Landscape Supervisor, or Landscape Lead.
  • Operates equipment including commercial mowers, blowers, trimmers, edgers, chainsaws, tillers, tractors, and trailers.
  • Other duties as assigned.

QUALIFICATION REQUIREMENTS

  • High School Diploma or GED required
  • 1 year of field experience preferred.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and have the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have basic competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Ability to operate landscape equipment, tractors and trailers or the ability to learn.
  • Attention to detail required.
  • Must have a willingness to learn new skills.
  • Must provide documentation of current, negative TB test within the last year.

SAFETY ANALYSIS

The Landscape Technician position is impacted by hazardous exposures common to the maintenance industry.  

Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.  

Equipment operation requiring the use of personal protective equipment such as ear and eye protection.

The Landscape Technician is responsible for following safety policies and procedures for their areas.

The use and understanding of a variety of personal safety equipment is mandatory.  

The Landscape Technician, as with any employee of the zoo, is required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools or controls.  
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear.  
  • Routinely lift and/or move up to 50 pounds.  
  • Requires frequent walking for long distances
  • Exposure to wet surfaces.
  • Frequent exposure to the elements can be expected.

To apply please complete an online application and attach a current resume.

 

 


Membership

Membership and Groups Sales Assistant

Full-time

SUMMARY

The Assistant is responsible for providing fast, friendly service to our guests while following proper cash handling procedures.

ESSENTIAL FUNCTIONS

  • Greets all visitors with a smile, offers assistance and provides exemplary customer service to meet and exceed guest experience expectations.
  • Communicates clearly and in a friendly manner answering public inquiries regarding membership and group sales and other Zoo admission questions.
  • Promotes membership and group sales and assists guests with questions at Zoo entry.
  • Acts as Point of Sale Assistant in the membership office and group sales location.
  • Process new and renewal memberships, group sales payments, and other miscellaneous ticketing needs with accuracy and communicates appreciation to the guest.
  • Actively upsells daily admission into memberships and promotes specials during membership drives or special events.
  • Applies cash handling procedures, asset protection policies and requirements to daily routines. Accounts for any “overs or unders” at closings.
  • Acts as a source of knowledge and point of contact for Groups pricing, policies, and booking for possible guests and other Zoo personnel.
  • Receives and processes Groups payments by mail, over the phone, and in-person.
  • Assists in Groups check-in process, including directing and greeting buses, directing teachers, chaperones, parents, and students, updating Groups regarding daily changes, confirming Group agendas, receiving payments, distributing materials, and gatekeeping duties.
  • Other duties as assigned.

QUALIFICATION REQUIREMENTS:

  • High School Degree or GED, College preferred.
  • Familiar with proper cash handling protocols; Retail experience helpful.
  • Proficient in Microsoft Office, Excel, etc.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for customer service and completion of tasks.
  • Proficiency in using PC based software programs.

POSITION TYPE AND HOURS OF WORK

  • Full time or Part time
  • Weekdays and weekends required, occasional evening hours and holidays.

To apply please complete an online application and attach a current resume.

 

 


Safety

Security Guard

Part-Time and Full-time Positions

SUMMARY

Under general supervision, the Security Guard is responsible for maintaining a safe and secure environment for guests, employees and animals by effective implementation of all BZI safety and security procedures.  The Security Guard is proactive in all loss control programs.

ESSENTIAL FUNCTIONS

  • Secures facilities, equipment and other assets to prevent loss and/or damage.
  • Assists in investigations; completes thorough written reports by recording observations, information, occurrences and surveillance activities; interviews witnesses, and obtains photographs and other documentation.
  • Dispatches and respond to radio calls in the Zoo for Security needs and emergencies.
  • Assists with monthly inspections of Zoo fire extinguishers and emergency lighting.
  • Maintains professional relationships with law enforcement and emergency response personnel.
  • Regularly patrols and monitors all areas of the Zoo, to include public and “behind the scenes” areas.
  • Monitors surveillance equipment, access, and exit points to prevent loss of assets, and unauthorized access to Zoo property.
  • Provides detailed reports on daily activities and any incidents that may have occurred during shift.
  • Monitors and responds to inappropriate or unsafe guest behavior.
  • Responds to first aid, medical needs, and a variety of other emergencies according to Zoo policies and procedures in a timely manner.
  • Knows departmental SOPs, emergency plans, and emergency phone numbers and protocols.
  • Escorts vendors on and off Zoo property.
  • Ensures that the Zoo perimeter is secure at all times.
  • Provides excellent customer service at all times to guests and staff.
  • Ability to qualify as a member of the BZI Weapons Team.
  • Other duties as assigned

QUALIFICATION REQUIREMENTS:

  • High School Degree, College preferred.
  • Must have at least 3 years’ experience in security-related work.
  • Must be licensed by the State of Alabama as an Unarmed Security Guard. Must be at least 21 years of age.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for guest interactions and completion of tasks; possess team building skills; and the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must be able to work under pressure in team environment.
  • Must have documented firearms training or ability to become firearm trained to qualify or BZI Weapons Team.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or willing to become certified.

POSITION TYPE AND HOURS OF WORK

  • Full time or part time
  • Weekdays and weekends required, occasional evening hours (during special events) and holidays.

To apply please complete an online application and attach a current resume.

 


Visitor Services

Cashier

Part-time

SUMMARY

The Cashier is responsible for providing fast, friendly service to our guests while following proper cash handling procedures.    Responsibilities include following proper cash handling procedures from collecting payment and making change so that register balances at end of day.

ESSENTIAL FUNCTIONS

  • Greets all visitors with a smile and offers assistance.
  • Communicates clearly and in a friendly manner.
  • Insures accuracy of transaction to visitor and communicates appreciation for their business.
  • Applies cash handling procedures, asset protection policies and requirements to daily routines. Accounts for any “overs or unders” at closings.
  • Completes tasks on all checklists associated with the cashier position.
  • Utilizes computer in the preparation and use of daily cash worksheet and balancing at the end of each day.
  • Cleans and organizes assigned areas.
  • Serves as a team player to help others complete their objectives as needed. May be required to work in another capacity in the visitor services area as needed.
  • Identifies and follows all Zoo sanitation standards.
  • Identifies and follows strict safety protocols for guests as well as staff.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS (Special skills, knowledge, ability, education, etc.)

  • High School Degree; valid driver’s license with no negative driving record
  • Familiar with proper cash handling protocols; Retail experience helpful.
  • Cashier Experience preferred
  • Basic computer skills; Good organizational skills; Ability to follow written and verbal directions; must be able to multi-task and meet deadlines
  • Ability to handle high volume traffic while maintaining good customer service
  • Must work as a team player.
  • Must be flexible to work when needed, including weekends and evenings.

PHYSICAL DEMANDS

  • Long periods of standing and walking;
  • Routinely lift and/or move up to 20 pounds;
  • Assignments can be outdoors; exposure to a variety of weather elements can be expected.

POSITION TYPE AND HOURS OF WORK

  • Part time
  • Weekdays and weekends, occasional evening work and holidays required

To apply please complete an online application and attach a current resume.


Park Quality

Cleaning Services Attendant

Part-time

SUMMARY

The Cleaning Services Attendant maintains the cleanliness of the Zoo grounds, restrooms, collects trash, and performs related custodial duties.

ESSENTIAL FUNCTIONS

  • Daily cleaning of Zoo grounds including walkways, public and office buildings, and restrooms.
  • Demonstrates proper use of all cleaning chemicals and equipment.
  • Monitors the zoo’s restrooms on a frequent ongoing basis to ensure cleanliness and that all restroom supplies are fully stocked.
  • Responsible for following cleaning checklists for cleaning zoo offices, zoo public buildings, restrooms, and walkways.
  • Follows proper trash and cardboard removal procedures.
  • Pulls and picks-up trash and recycling throughout the zoo daily.
  • Conducts daily morning preparation of Zoo grounds for opening.
  • Assists with cleaning needs for after-hours events throughout the year as assigned.
  • Occasionally assists with the set-up, take down, and storage of tables, props, and other elements for internal and external events throughout the year.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS (Special skills, knowledge, ability, education, etc.):

  • High School Degree or GED.
  • Must have ability to foster teamwork within and across teams.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or willing to be certified.
  • Flexibility and the ability to handle multiple projects simultaneously and meet frequent deadlines.
  • Understanding and appreciation for BZI’s mission.

PHYSICAL DEMANDS

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear.
  • Routinely lift and/or move up to 50 pounds.
  • Exposure to wet surfaces.

To apply please complete an online application and attach a current resume.

 


The Birmingham Zoo is an Equal Opportunity Employer and drug-free facility.