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Current Positions

To apply to one of these positions, please fill out our online application.

Full-Time Deputy Director

SUMMARY

The Deputy Director (DD) is responsible for the effective management of most of the business affairs of Birmingham Zoo, Inc. (BZI). The DD plans, directs, supervises and coordinates the operational, educational, conservation program and visitor services functions and activities of the Zoo.  Working with the CEO assists in developing the strategic plan and goals in accordance with short term and long term planning for BZI.

Responsibilities also include oversight for the effective management of the Living Collection and Animal Health departments.  The DD will oversee all aspects of the animal collection, including but not limited to the health, enrichment, planning, training, compliance, permitting, accreditation, exhibit design, research and conservation. This position has oversight over the planning and direction of a number of the Zoo’s operating departments to include:  revenue, zoo services, visitor services, safety/first aid, rides and attractions, parking lots, and maintenance.

ESSENTIAL FUNCTIONS

ANIMAL COLLECTION and CONSERVATION

  • Responsible for working with the Birmingham Zoo’s VP of Living Collections and Director of Animal Health to insure compliance with local, State, Federal and industry standards and regulations. Directs the planning, implementation and evaluation of processes that include collection planning, communicating with partners, exhibit design, animal health and welfare, conservation, horticulture, collaborating on general operations and other management issues. Provides supervision, evaluation, guidance and direction for the VP of Living Collections and Director of Animal Health.  Ensures that all animal staff adheres to institutional policies and practices.  Promotes staff development, technical training and morale.
  • In collaboration with the Director, Animal Health ensures the best possible health and well-being of the animal collection.
  • In collaboration with the CEO and Conservation Manager promotes conservation by identifying and supporting conservation opportunities that would model behavior expectations of staff.
  • Evaluates and inspects Zoo regularly and makes recommendations in order to maintain AZA accreditation, OSHA compliance of the facility and compliance with USDA regulations.

FINANCE

  • In collaboration with CEO and CFO, defines and recommends operating and financial objectives; develops in conjunction with subordinate managers, short and long-term plans, goals and programs with supporting budgets and financial estimates for each department and the organization as a whole, submits proposals to the CEO for approval.
  • Directs operations to achieve budget goals, established to be sufficient to sustain the growth of BZI.
  • Working with Finance and CEO ensures that all necessary financial records are maintained as required by law. Prepares and presents monthly reports to CEO.
  • Ensures that all funds, physical assets, and other property of BZI are appropriately safeguarded and administered.
  • Assists with analyzing financial status of the organization and implements agreed upon programs to improve the financial status of BZI.
  • Directs preparation of operating budgets and controls.

OPERATIONS, MARKETING AND SALES

  • With Operations leaders, maintains a continuing study of economic, industry, and technological development and trends, and provides to CEO whatever forecasts and plans are necessary to assure that all phases of BZI operations are adequately equipped to meet agreed upon objectives and take full advantage of the long-range potentials of the business.
  • Ensures that the organizational structures within assigned departments are the most efficient for the operations.
  • Maintains appropriate contacts and develops necessary relations with government departments, industry organizations, and other organizations which have an influence on the attainment of cooperative objectives. Makes efficient use of these and all other available resources.
  • Establishes operational plans to achieve the attendance and per capita targets established by BZI.
  • Assists the CEO in insuring that BZI has a clear marketing brand strategy.
  • Works with staff to maintain a high-quality visitor experience, to include evaluation of processes, additional guest experience opportunities and establishing standards for staff to provide a high level of customer service.
  • Directs the efforts of the maintenance department to ensure timely preventative maintenance as well as quick response to daily trouble calls in order to ensure the facility is “inspection ready’ at any time.
  • Plans, organizes and insures that maintenance operations meet the needs of the facility utilizing an online work order system for maintenance and repairs of the facility.

RISK MANAGEMENT

  • Implements the risk management policies of the Zoo to include; physical security, perform safety audits with outside consultants, and personally tours the entire facility and grounds on a regular basis to ensure general safety compliance.
  • Oversees the risk management function of BZI, to include; physical security, cash handling procedures, inventory procedures and related functions through appropriate assigned staff.
  • With Finance, directs the management of insurance coverage for protection against property losses and potential liabilities, and other risk.
  • Ensures that proper safety protocols are established at all levels of the organization with a focus on ‘people safety first’ followed by safety of the collection.
  • Serves as safety officer for the organization which includes maintaining records, providing safety training, updating emergency procedures and interfacing with outside agencies. Initiates, reviews and critiques various regularly scheduled safety emergency drills, such as fire, weather, animal escape, etc.
  • Keeps up to date on state and federal safety requirements. Insures all requirements are met.
  • Maintains hazardous waste manifests relative to environmental contaminants.
  • Directs, participates and leads in the organization’s safety committee. Ensures recommended/approved preventive measures are implemented.

ADDITIONAL DUTIES

  • Takes an active role in the community as well as civic organizations.
  • Networks with potential donors and assists with developing an overall strategy for fund raising efforts on behalf of the zoo.
  • Delegates portions of responsibilities, consistent with sound operations and authorized policies and procedures, together with proportionate authority for their fulfillment, but may not delegate or relinquish any portion of her/his accountability for results.

SUPERVISORY RESPONSIBILITIES

Directs and generally supervises all assigned employees in their performance of assigned duties and in the manner in which they pursue their objectives and programs. Direct reports include:

  • Vice President, Living Collections
  • Director, Animal Health
  • Operations & Zoo Services Manager
  • Maintenance Manager
  • Guest Services Manager & Safety Officer (First Aid)
  • Revenue Manager
  • Vice President, Education

SAFETY ANALYSIS

The DD position is impacted by hazardous exposures common to an office environment.  However due to frequent visits to various animal back areas, the DD can be exposed to all hazards common to the care and handling of dangerous animals.

Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.

The DD, as with any employee of BZI, is required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook and animal department handbook as well as being responsible for reporting any injury immediately to the first aid department.

The DD will need to be familiar with radio protocols and all animal safety protocols inherent to accommodating any management tours or VIP visits.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crouch and talk or hear.
  • Occasionally lift and/or move up to 50 pounds.
  • Periods of frequent walking for long distances
  • Exposure to wet surfaces.
  • Depending on assignment, exposure to the elements can be expected.

QUALIFICATIONS

  • Bachelor’s degree from four-year college or university; Master’s Degree preferred; and four to six years’ experience as upper management level position in a similar organization; or equivalent combination of education and experience.
  • Five years of general management experience (at the Director or senior manager level) in a public or private zoological park, or equivalent experience.
  • A broad-based knowledge of biological collections and informal education and an appreciation for the Zoo’s collections.
  • Experience managing a complex organizational and financial structure.
  • The vision and strength of leadership to develop long term, large scale capital and strategic plans for an organization.
  • Demonstrated, exemplary leadership of staff and other stakeholders.
  • Proven communication, leadership, and relationship building skills.
  • Demonstrated community outreach ability and experience with diverse populations.
  • Experience working with a volunteer board of corporate and civic leaders preferred.
  • The proven ability to work with government entities, and to act as an advocate for the institution among various stakeholders.
  • Ability to position the Zoo as a leading education, conservation, and destination institution both locally and nationally.
  • A broad understanding of the national and international issues facing the zoological profession, and the ability and stature to be respected by peers and participants in AZA and related professional associations.
  • Expected to be a visible member of the zoological community and as such will possess the maturity, high ethical standards and charisma that project trust, integrity and confidence.
  • Requires a goal-oriented individual who has high energy, and an experienced manager who is willing to take risks, and who is able to make tough decisions based on thoughtful consideration of issues. The successful candidate will be a consensus builder and have a positive outlook.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Mainly weekdays; however weekends, occasional evening work and holidays may be required.

To apply please complete an online application and attach a current resume.

Full-Time Veterinary Technician – Animal Health Center

Job Summary:

The Birmingham Zoo is seeking a qualified candidate for a full-time licensed veterinary technician position. The Birmingham Zoo is located in Birmingham, Al and is home to over 800 animals of 250 different species. Our veterinary department consists of 2 full time veterinarians, 2 full time licensed veterinary technicians, and 2 full time hospital/quarantine keepers. This position is for the 2nd licensed veterinary technician.

ESSENTIAL FUNCTIONS

  • Participation and management of the cases under supervision of the veterinarians.
  • Participation in necropsies and anesthesia.
  • Equipment use and maintenance (Digital radiography, ultrasound, endoscopy, microscope, blood machines).
  • Management and entry of patient records(anesthesia records, laboratory results, fecal results) in ZIMS
  • Calculating, filling, compounding, and administering prescriptions
  • Performing necessary medical treatments for animals within the collection
  • Proficient in laboratory techniques (fecal analysis, urinalysis, hematology(including avian and reptile CBCs), water testing, and cytology)
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Assisting with inventory
  • Preparing and packaging various samples for shipment
  • Familiarity with the protocols for handling Class II narcotics and all controlled substances
  • Assist in animal care and husbandry of hospitalized patients
  • Other duties as assigned.

Minimum qualifications (Special skills, knowledge, ability, education, etc.):

  • Graduate from an AVMA accredited veterinary technology program
  • Licensed (CVT, RVT or LVT) and able to obtain an Alabama license within 3 months of employment
  • At least 1 year paid experience in a veterinary hospital. Experience with exotics and zoo animals in an AZA accredited zoo is preferred
  • Excellent oral and written communication skills
  • Able to work independently as well as a member of a team with minimal supervision
  • Able to practice good time management, organization, and prioritizing skills
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.
  • Must be First aid/CPR certified or willing to be trained and certified.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Weekdays and weekends required, with occasional evening hours and holidays.
  • Will be in “On Call” rotation. Must be within 20 minutes of the Zoo when On Call.

PHYSICAL DEMANDS

  • Use of hands, fingers, tools or controls
  • Frequently required to stand, walk, sit, stoop, kneel, and crouch
  • Routinely lift and/or move up to 50lbs
  • Occasional exposure to the elements

To apply please complete an online application and attach a current resume.

Full-Time Animal Care Professional I – Trails of Africa

JOB SUMMARY:

Animal Care Professional Level I (ACP-I) is a position responsible for the primary daily husbandry activities of the Trails of Africa department with a basic working knowledge of animal care and welfare.  Collectively with other zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo.

ESSENTIAL FUNCTIONS

  • Displays and demonstrates the basic biology, behaviors and husbandry of mammals
  • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals on their assigned routine.
  • Identifies, recognizes and reports any abnormal behavior of all the animals in their department.
  • Monitors weather related needs for the animals in their department and shelters animals appropriately.
  • Identifies, documents, and properly communicates any animal medical problems to the Zoological Manager and Veterinary staff in a timely manner.
  • Develops a good line of communication with the Zoological Manager and Curator to ensure that all facilities and animals are in good order, and that all problems are reported.
  • Uses classical and operant conditioning with the animals in their department.
  • Utilizes and documents on the Training Goal Worksheet daily.
  • Utilizes the Environmental Enrichment Program and the enrichment requirements of the animals within their department. Properly records the results of enrichment by using the Enrichment Approval and Evaluation forms.
  • Creates new enrichment ideas and items to be added to their department repertoire.
  • Properly utilizes the animal record keeping systems within the department.
  • Documents animal behaviors or issues on the Daily Report.
  • Maintains and updates the departments’ animal files.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Prepares and presents Public Animal Talks to Zoo visitors and guests.
  • Other duties as assigned.

QUALIFICATIONS

  • High School degree, or some college; Bachelor’s Degree in an animal related field preferred.
  • Previous experience or internship in a zoological institution.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified..
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

PROFESSIONAL EXPECTATIONS

  • Become familiar with the BZI employee hand book, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Set a positive example for their fellow ACPs. Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participate in AZA or AAZA activities.
  • Actively participate in Zoo activities, fundraisers, etc.

An ACP-I is expected to maintain all of the above expectations to remain at this level.  These expectations will be monitored and evaluated by the Zoological Manager throughout the year and documented.

SAFETY ANALYSIS

The ACP-I is expected to maintain the highest level of safety in the work area through implementation of safety protocols and procedures. The ACP-I position is impacted by a wide variety of potentially hazardous exposures:

  • Depending on assignment, the ACP will have to deal with the unpredictability of wild animals.
  • The care and husbandry of animals, some of whom are dangerous or may carry zoonotic diseases.
  • The proper use and understanding of cleaning and disinfecting agents.
  • Weather conditions including extreme heat, cold and storm conditions.

Specific training and procedures designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection will be provided.

The use and understanding of a variety of personal safety equipment is mandatory.

Animal Care Professionals, as with any employee of the zoo, are required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
  • Routinely lift and/or move more than 50 pounds.
  • Exposure to wet surfaces and slippery surfaces.
  • Required to wear a face mask and or other personal protective equipment for long periods of time.
  • Depending on assignment, exposure to the elements can be expected.

Interested candidates should complete an online application.

Full-Time Animal Care Professional I – Sea Lions

SUMMARY

The Birmingham Zoo is seeking a full time Animal Care Professional I Sea lions. Under the direction of the Zoological Manager of Predators/Sea Lions and the guidance of the Sea Lion ACP III, the candidate will develop husbandry and show behaviors with 1.1 California Sea Lions. In addition to animal care and training, this position will also include daily maintenance of the Sea Lion Life Support System, media events and guest interactions. The ACP I will also play a role in resolving any animal related emergencies within the zoo and will be proficient in the proper capture, restraint, crating, and transfer techniques for the animals in the Predator/Sea lion department. As part of the predator department, this position may include cross training on other routines as needed.

QUALIFICATIONS

  • Full time paid experience training and providing daily care for pinnipeds
  • Bachelor’s degree in a relevant biological field
  • Proven knowledge and experience in training using operant conditioning techniques
  • An understanding of and experience with behavioral enrichment
  • Current knowledge of natural history, animal behavior and husbandry
  • Excellent interpersonal, communication and listening skills
  • High performance in a team environment
  • The ability to organize and manage time
  • Strong decision making abilities and the ability to multi-task
  • Excellent public presentation skills and enthusiastic attitude
  • Must be able to swim and be comfortable working in and around water
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools, or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
  • Routinely lift and/or move more than 50 pounds.
  • Exposure to wet surfaces and slippery surfaces.
  • Candidate will work with dangerous animals.
  • Required to wear a face mask and or other personal protective equipment for long periods of time.
  • Must be able to work under challenging physical conditions and perform strenuous duties in extreme weather.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Schedule varies between weekdays and weekends. Weekend work required as well as occasional evening work and holidays.

To apply please complete an online application and attach a current resume.

Full-Time Zoo Services Lead

Job Summary:

The Zoo Services Lead is responsible for the cleanliness of the grounds, monitoring of the restrooms, trash collection, parking lot sweeping, and the set up for various group sales events and special events.

Duties Include:

  • Sets, models and maintains customer service standards and expectations to Zoo Services staff.
  • Prepares and distributes weekly schedule of Zoo Services staff.
  • Schedules the outsourced janitorial team.  Monitors quality based on contractual agreements.
  • Monitors department budget.  Assists with budget development for area.
  • Assists Operations Manager with hiring, discipline, and termination recommendations of Zoo Services staff.
  • Inventories and orders the Zoo janitorial for all areas.  Ensures supplies are picked up or delivered in a timely manner.
  • Trains Zoo Services staff on safe and proper use of all cleaning chemicals and equipment.
  • Supervises and assists in daily cleaning of picnic area and trash pick-up as well as cleaning of all Zoo grounds.  Sets standards and expectations for Zoo Services staff in terms of Zoo cleanliness.
  • Conducts daily morning preparation of Zoo grounds for opening.
  • Meets weekly with the Special Event Coordinator and receives direction on the set up, as well as take down, for various Zoo special events to include outside company rentals, all Zoo fund raising events, weddings, etc.  Communicates needs to Zoo Services staff.
  • Monitors, facilitates and assists with the set-up, take down, and storage of all elements involved in Boo at the Zoo and ZooLight Safari.
  • Assists in assembling a parking crew for all major attendance periods (i.e. Spring Break, school field trip days).
  • Insures that regularly scheduled maintenance on vehicles assigned to Zoo Services is being maintained.
  • Keeps up to date on state and federal safety requirements.  Insures all requirements are met.
  • Keeps the Operations Manager regularly informed of the progress and results of daily operations for conformity with established objectives, programs and budgets.
  • Other duties as assigned.

Qualifications:

  • High School Degree or GED, College preferred.
  • Must be at least 21 years of age.
  • Proficient in Microsoft Office, Excel, etc.
  • At least 2 years supervisory experience
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified.

To apply please complete an online application and attach a current resume.

Full-Time Zoological Manager – Ambassador Animals

Job Summary:

The Zoo Manager (ZM) works closely with the department Curator and is tasked with both supervisory responsibility and care for the assigned animals. Collectively with other zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining and serves to further the mission of the Birmingham Zoo.

The ZM is responsible for an assigned area which includes the animals, facilities and staff. This person will provide a technical lead in the care for the animals in the assigned area, including coordination with other Zoo employees.

The Programs ZM coordinates the interpretive and animal portions of all presentations involving program animals, including Wildlife Shows, Zoo to You programs, special events, media appearances, birthday parties, volunteer animal handling and education programs.  The ZM of Ambassador Animals works closely with the Education Manager and other Animal Departments to develop interpretive content that is in line with the Zoo’s educational goals. The ZM of Ambassador Animals also works with other area ZMs that use exhibit animals for interpretive purposes to deliver quality interpretive programs to the public.

ESSENTIAL FUNCTIONS

  • Supervises and trains the animal keepers in the approved protocol for the assigned area.
  • Makes recommendations regarding changes to Zoo policy or procedure to insure continuous improvement.
  • Provides recommendations and support for professional development of assigned staff in animal husbandry, education and conservation programs.
  • Inputs animal data into the computer system to insure current data is available to all zoo staff members regarding assigned animals.
  • Assists in cleaning and maintaining animal exhibits, including the use of chemical agents and special tools to assure the health and safety of the animals. Monitors and inspects animal exhibits and areas to insure compliance with USDA standards.
  • Evaluates and prepares assigned animals diet and consults with the Curator and/or Veterinarian staff based on the condition of the animal, weather and temperature influence, and any other special consideration relating to the species or individual animal.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Communicates problems or concerns as it relates to the collection, staff or public to the Curator and/or other member of senior staff.
  • Interacts with Zoo visitors concerning Zoo operations, education and conservation.
  • Follows established protocol unless directed by a supervisor to deviate from that protocol.
  • Coordinates training of the use of program animals with the volunteers and education staff.
  • Coordinates with the Marketing Department for animal media segments for weekly TV spots. Designates and schedules an Ambassador Animals staff member to present on media segments.
  • Manages and coordinates Zoo to You off grounds programs.
  • Supervises Animal Handling and Creature Cart Programs. Schedules and assigns Ambassador Animals staff to man these programs.
  • Expected to write articles for Zoo publications. Will also be encouraged to publish and present papers in specialty area, as well as represent the Zoo at professional conferences.
  • Ensures USDA and AZA compliance at all times.
  • Manages husbandry and care programs with best welfare in mind.
  • Other duties as assigned.

Minimum qualifications (Special skills, knowledge, ability, education, etc.):

  • College degree preferred in a relevant field of study.
  • Minimum three years’ experience as a keeper with at least one year senior or Lead keeper experience.
  • Membership in AZA, AAZK and graduation from AZA’s Management School is preferred.
  • Willingness to be a team player.
  • Understanding and appreciation for BZI’s mission.
  • Must be willing to travel locally.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Knowledge of basic computer skills including Word, Excel, Microsoft Office.
  • Must have good oral and written communication skills as well as good observational skills.
  • Must have good presentation and public speaking skills.
  • Must be Certified Interpretive Guide; will be expected to take and pass IATCB exam
  • Must have current negative TB test and rabies titer and provide documentation, or be willing to have a TB test and rabies titer.
  • Must be First aid/CPR certified or willing to be trained and certified.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Schedule varies between weekdays and weekends. Weekend work required as well as occasional evening work and holidays.
  • Will be included in the “Manager on Duty” schedule.

Interested candidates should complete an online application.

Full Time Animal Care Professional – Primates (all levels)

SUMMARY
The Birmingham Zoo is currently seeking applications for Animal Care Professionals in the Primate Department. Under the direction of the Zoological Manager, the successful candidate will be responsible for providing a high level of animal care to eleven species of non-human primates as well as giant otters, African crested porcupines, and Hoffman’s two-toed sloth.

Primary responsibilities of this position include monitoring animal health, maintaining cleanliness of animal areas, providing environmental and behavioral enrichment, preparing diets, modifying exhibits, maintaining accurate records, and presenting both formally and informally for the public. The candidate must be a motivated self-starter that is enthusiastic and team oriented. This position requires a team player capable of positive interactions with staff, guests, and volunteers.

This is a full time position working at least 40 hours per week, including weekends, holidays, and late events as needed. Successful candidates will work in close proximity to dangerous animals, and professionalism and good communication are required.

QUALIFICATIONS

  • Bachelor’s degree in a relevant biological field required.
  • Experience in a zoological institution, experience with primates preferred.
  • Should have knowledge of the management of captive primate populations, including related AZA conservation programs.
  • Must have excellent written and verbal communication as well as decision skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or be willing to be certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools, or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
  • Routinely lift and/or move more than 50 pounds.
  • Exposure to wet surfaces and slippery surfaces.
  • Candidate will work with dangerous animals.
  • Required to wear a face mask and or other personal protective equipment for long periods of time.
  • Must be able to work under challenging physical conditions and perform strenuous duties in extreme weather.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Schedule varies between weekdays and weekends. Weekend work required as well as occasional evening work and holidays.

To apply please complete an online application and attach a current resume.

Full-Time Payroll and Benefits Coordinator

Job Summary

The Payroll and Benefits Coordinator is responsible for the administrative support of day-to-day Payroll and Benefits operations as well as the bi-weekly processing of payroll for all BZI employees.  Responsibilities include processing bi-weekly payroll through payroll and benefit system, maintain payroll employee data information, and produce reports from payroll and benefits system.  Will also include benefits administration, establishes various reports and documents to provide current personnel information. May also assist in general day to day Human Resource functions.

POSITION FUNCTIONS

  • Responsible for payroll processing on a bi-weekly basis.
  • Ensures completion of all new hire and termination paperwork. Inputs new hire information into payroll system.
  • Processes payroll data such as garnishments, vacation/personal time, insurance, and 401(k) deductions.
  • Polls electronic time clocks and review the downloaded information for completeness and accuracy; maintain electronic time clocks.
  • Conducts end of month closing activities for payroll.
  • May assist in coordinating employee screening process to include drug screenings and background checks as well as assemble new hire and benefits packets.
  • Conducts the enrollment of new employees in benefit plans and coordinates the annual open enrollment process.
  • Responsible for COBRA administration and ACA compliance.
  • Ensures completion of personnel action forms (PAF) for new position requests, new hire information, leave requests, merit increases and related information.
  • Assists in maintaining files on all current and former employees.
  • Assists new hire employees with benefit options.
  • Produces name badges for employees, interns, volunteers and contract workers.
  • Assists in completing salary surveys for AZA, or other member organizations as directed.
  • Responds to requests from the Alabama Department of Industrial Relations and Unemployment office in order to establish final determination of claims.
  • Prepares documentation and facilitate yearly Workers Compensation Insurance audit.
  • Reviews and reconciles monthly benefit invoices to insure accuracy of billing and enrollment.
  • Coordinates yearly testing and compliance reporting for 401(k) Plan and Section125 plans.
  • Designs and runs reports from payroll system as requested.
  • Assists with yearly EEO-1 reporting.
  • Other duties as assigned.

QUALIFICATION REQUIREMENTS:

  • Associate degree (A.A.) or equivalent in accounting, finance, HR or related field; four (4) year College degree is preferred. Payroll certification preferred.
  • At least three (3) years direct payroll processing experience.
  • Solid understanding of payroll and payroll tax laws.
  • Proficiency in Microsoft Office products especially Word and Excel.
  • Work history in payroll platforms such as Paycor, ADP, Paychex
  • Ability to organize and write procedures in a logical/methodical manner.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must maintain confidential information.

To apply please complete an online application and attach a current resume.

Part-Time Central Office Assistant

JOB SUMMARY:

The Central Office Assistant provides support in administrative work involving a high degree of flexibility and action.  This position will be the point person for sever weather monitoring and answer telephones. Maintains the central communications center for the Zoo.

ESSENTIAL FUNCTIONS

  • Answers telephone calls using a multi-line telephone system, routing calls or taking messages as required. Screens all calls with for priority issues that need to get communicated to senior executives.
  • Assists in routing any questions, concerns and emergencies to appropriate person or department. Provides general information to zoo guests and callers.
  • Monitors severe weather to ensure safety of Zoo guests and staff. Communicates unsafe weather conditions to executive and/or manager on duty.
  • Monitors all Zoo emergency protocols. Takes action in Zoo emergency’s by calling 911, etc.  Participates in emergency drills and critiques.
  • Signs out vehicles to Zoo staff as needed.
  • Maintains a daily log recapping the events of each operational day.
  • Maintains Administration copy machine; calls dealer for service if needed. Maintains copy paper supply.
  • Acts as point of contact for vendors, contractors, and other outside entities that interact with facilities management as needed.
  • Monitors “Facility Dude” software program and closes work orders as necessary.
  • Posts outgoing Zoo mail; maintain postage log to track postage costs; maintain postage machine. Makes afternoon mail runs to Zoo property post office box retrieves incoming mail and mails outgoing mail.  Sorts and distributes mail and other correspondence in Zoo areas.
  • Assists in ordering office supplies as requested for all departments. Assists in stocking supply cabinet and maintaining inventory.
  • Assists in troubleshooting telephone issues.
  • Monitors Administration Fax machine. Distributes faxes to addressed individuals.
  • Maintains flexibility in adjusting to numerous changes in plans as dictated by the events of the day.
  • Assist as needed with special events, VIP tours, etc.
  • Other duties as assigned.

QUALIFICATIONS

  • High school diploma or equivalent required; some college preferred.
  • 1-2 years previous experience in similar position.
  • Ability to work independently and achieve high productivity with little supervision in a fast paced office environment; must be able to multi-task.
  • Excellent computer skills with proficiency in all Microsoft Office programs to include Excel and PowerPoint.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have excellent customer service skills.

POSITION TYPE AND HOURS OF WORK

  • Part time
  • Weekends, and either a Monday or Friday. Occasional weekdays may be required to cover off time; occasional evening hours (during special events) may also be required.

Interested candidates should complete an online application.

Full-Time Animal Care Professional III – Predators

JOB SUMMARY:

Animal Care Professional Level III (ACP-III) is a position responsible for the primary daily husbandry activities of the Predator department with a basic working knowledge of animal care and welfare.  ACP III has also taken the steps to become proficient in their expertise to act as Lead ACP in the Zoo Managers absence.  Collectively with other Zoo employees these activities will assist in presenting to the public an environment that is educational, entertaining, and serves to further the mission of the Birmingham Zoo.

ESSENTIAL FUNCTIONS

  • Displays and demonstrates the basic biology, behaviors and husbandry of mammals, specifically carnivores.
  • Cleans and maintains animal holdings, including the use of chemical agents and special tools to assure the health and safety of the animals.
  • Uses proper techniques in shifting animals on their assigned routine.
  • Identifies, recognizes and reports any abnormal behavior of all the animals in their department.
  • Monitors weather related needs for the animals in their department and shelters animals appropriately.
  • Identifies, documents, and properly communicates any animal medical problems to the Zoological Manager and Veterinary staff in a timely manner.
  • Develops a good line of communication with the Zoological Manager and Curator to ensure that all facilities and animals are in good order, and that all problems are reported.
  • Uses classical and operant conditioning with the animals in their department.
  • Utilizes and documents on the Training Goal Worksheet daily.
  • Utilizes the Environmental Enrichment Program and the enrichment requirements of the animals within their department. Properly records the results of enrichment by using the Enrichment Approval and Evaluation forms.
  • Creates new enrichment ideas and items to be added to their department repertoire.
  • Properly utilizes the animal record keeping systems within the department.
  • Documents animal behaviors or issues on the Daily Report.
  • Maintains and updates the departments’ animal files.
  • Responsible for capturing, crating, and transferring animals using appropriate restraint and handling techniques designed to put the least amount of stress on the animal.
  • Prepares and presents Public Animal Talks to Zoo visitors and guests.
  • Expands knowledge of animal care by cross-training in other animal departments.
  • Actively participate in one or more of the following: AAZK, enrichment or training committee, safety committee, interpretive committee, weapon’s team, area research projects, education or conservation programs, or other activity that enhances or promotes the Birmingham Zoo.
  • Exhibits the ability to apply classical and operant conditioning and to train at least basic behaviors, as defined by the area SOPs.
  • Uses environmental enrichment in daily routines and assists in the development of the departmental program, including researching and developing new enrichment options and development of enrichment schedules.
  • Actively plays a key role in resolving any animal related emergencies or drills that occur within the zoo (i.e. dangerous animal escape), regardless of which animal area the emergency is in.
  • Assist ZM in preparing for animal immobilizations.
  • Assists in training new staff members to include seasonal staff and interns.

In addition to the above the employee has taken the initiative to maintain Level III expectations listed below:

  • Acts as Lead ACP in Zoo Managers absence.
  • Evaluates animal’s dietary needs. Consults with the Zoo Manager, Curator and veterinarian about dietary needs based on the condition of the animal, weather and temperature influence, and any other special consideration relating to the species or individual animal.
  • Creates, applies for and/or accepts projects that benefit the animals under their care or conservation efforts and to present those results to peers at a conference, or to co-workers at Zoo training sessions.
  • Seeks out courses or training opportunities to better their skill and knowledge base. Shares their knowledge with others.
  • Assists Zoo Manager with input on exhibit creation or changes.
  • Champions conservation efforts by BZI.
  • Other duties as assigned.

PROFESSIONAL EXPECTATIONS

  • Familiarizes themselves with the BZI employee hand book, Standard Operating Procedures (SOP’s) for the Animal Department as well as the SOP’s assigned animal area.
  • Sets a positive example for their fellow ACPs. Presents themselves in a professional manner at all times to co-workers, visitors and guests; this includes attendance, appearance and demeanor.
  • Actively participates in AZA or AAZA membership, committees and activities.
  • Actively participates in Zoo activities, fundraisers, etc.

An ACP-III is expected to maintain all of the above expectations to remain at this level.  These expectations will be monitored and evaluated by the Zoological Manager throughout the year and documented.

QUALIFICATIONS

  • High School degree, or some college; Bachelor’s Degree in an animal related field preferred.
  • At least 3-4 years’ experience or internship in a zoological institution.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified.
  • Must have current negative TB test and provide documentation, or be willing to have a TB test.

SAFETY ANALYSIS

The ACP-I is expected to maintain the highest level of safety in the work area through implementation of safety protocols and procedures. The ACP-I position is impacted by a wide variety of potentially hazardous exposures:

  • Depending on assignment, the ACP will have to deal with the unpredictability of wild animals.
  • The care and husbandry of animals, some of whom are dangerous or may carry zoonotic diseases.
  • The proper use and understanding of cleaning and disinfecting agents.
  • Weather conditions including extreme heat, cold and storm conditions.

Specific training and procedures designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection will be provided.

The use and understanding of a variety of personal safety equipment is mandatory.

Animal Care Professionals, as with any employee of the zoo, are required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
  • Routinely lift and/or move more than 50 pounds.
  • Exposure to wet surfaces and slippery surfaces.
  • Required to wear a face mask and or other personal protective equipment for long periods of time.
  • Depending on assignment, exposure to the elements can be expected.

Interested candidates should complete an online application.

 

Seasonal Cashier

Job Summary:

The Cashier is responsible for providing fast, friendly service to our guests while following proper cash handling procedures.    Responsibilities include following proper cash handling procedures from collecting payment and making change so that register balances at end of day.

ESSENTIAL FUNCTIONS

  • Greets all visitors with a smile and offers assistance.
  • Communicates clearly and in a friendly manner.
  • Insures accuracy of transaction to visitor and communicates appreciation for their business.
  • Applies cash handling procedures, asset protection policies and requirements to daily routines. Accounts for any “overs or unders” at closings.
  • Completes tasks on all checklists associated with the cashier position.
  • Utilizes computer in the preparation and use of daily cash worksheet and balancing at the end of each day.
  • Cleans and organizes assigned areas.
  • Serves as a team player to help others complete their objectives as needed. May be required to work in another capacity in the visitor services area as needed.
  • Identifies and follows all Zoo sanitation standards.
  • Identifies and follows strict safety protocols for guests as well as staff.
  • Other duties as assigned.

Minimum qualifications (Special skills, knowledge, ability, education, etc.):

  • High School Degree; valid driver’s license with no negative driving record
  • Familiar with proper cash handling protocols; Retail experience helpful.
  • Cashier Experience preferred
  • Basic computer skills; Good organizational skills; Ability to follow written and verbal directions; must be able to multi-task and meet deadlines
  • Ability to handle high volume traffic while maintaining good customer service
  • Must work as a team player.
  • Must be flexible to work when needed, including weekends and evenings.

Physical demands:

  • Long periods of standing and walking;
  • Routinely lift and/or move up to 20 pounds;
  • Assignments can be outdoors; exposure to a variety of weather elements can be expected.

To apply please complete an online application and attach a current resume.

 

Full-Time Elephant Manager

Job Summary:

The Elephant Manager will be directly responsible for the daily oversight of an all-male elephant herd to ensure compliance and excellent standards of elephant care and management.

The Elephant Manager will also be responsible for preparing and maintaining records for all aspects of elephant management.  Supervises, trains, monitors, and mentors staff as well as participates in the care of elephants to meet the long-term goals of Birmingham Zoo, Inc. (BZI) elephant programs. The elephant manager will also oversee a white rhino breeding program.

ESSENTIAL FUNCTIONS

  • Responsible for implementing the daily husbandry, welfare, training, and reproductive program of elephants and rhinos.
  • Oversees behavioral management of elephants through observations and interactions with the elephants. Discusses plans and goals for the behavioral management with the VP of Living Collections.
  • Responsible for modeling and mentoring a positive reinforcement training program.
  • Coordinates and manages animals for transfer to and from BZI.
  • Ensures safety of elephants, staff, and public in all spaces.
  • Observes and monitors the health of animals in area.
  • Inspects and monitors food preparation and storage areas for safety and cleanliness.
  • Prepares and maintains records of all aspects of animal management; records daily behavior, breeding behavior, capture and restraint, routine and non-routine medical procedures, etc.
  • Confers with the Veterinarians regarding the health and preventative medicine programs.
  • Responsible for creating an environment where animals are given the greatest opportunity to exhibit natural behaviors.
  • Responsible for creating and maintaining a goal-oriented enrichment program for elephants that promotes enhanced psychological and physical health.
  • Develops and maintains protocols and elephant program to meet and exceed the AZA Standards for Elephant Management and Care and USDA standards.
  • Documents all training and enrichment related items to show measurable outcomes.
  • Works with animals on a one-to-one basis such as bathing, collecting blood, cleaning feet, and other management behaviors.
  • Keeps current with elephant/animal research to include scientific journals. Corresponds with other institutions and private specialists on developments in elephant, rhino, and general animal care.
  • Supervises and monitors the work of employees involved in the care and maintenance of the elephants and rhinos, providing both oral and written instructions.
  • Establishes plans to mentor and develop employees for professional growth.
  • Plans, schedules and assigns work to staff; establishes priorities; instructs and trains in correct methods; checks and approves work; reviews; mentors and evaluates employee performance.
  • Responsible for the development, implementation and communication with others regarding all aspects of the elephant program.
  • Presents animal talks to the Zoo visitors, as well as representing the Zoo in the media and other public presentations.
  • Other duties as assigned.

Minimum qualifications (Special skills, knowledge, ability, education, etc.):

  • High School diploma required; Bachelor’s degree from an accredited college or university in Biology, Zoology, Wildlife management/science or a related field preferred.
  • Advanced knowledge of natural history and management of elephants in a zoo setting.
  • Minimum of five (5) years increasing responsible experience in the care, training, handling and breeding of elephants. Experience with male elephants preferred.
  • Three (3) years supervisory/management experience
  • Completion of AZA Principles of Elephant Management Course I & II required.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Excellent elephant handling abilities; strong leadership and partnering skills; ability to operate as a member of a diverse team, strong organizational and time management skills, problem-solving skills, and proven ability to successfully develop and implement a keeper training program and operant conditioning training program for the elephants.
  • Must have ability to foster teamwork within and across teams.
  • Proficiency in basic computer skills including Word, Excel, Microsoft Office.
  • Must provide documentation of current, negative TB test within the last year.

SAFETY ANALYSIS

The Elephant Manager is expected to maintain the highest level of safety in the work area through implementation of safety protocols and procedures. The elephant manager position is impacted by a wide variety of potentially hazardous exposures:

  • Depending on assignment, the elephant manager will have to deal with the unpredictability of wild animals.
  • The care and husbandry of animals, some of whom are dangerous or may carry zoonotic diseases.
  • The proper use and understanding of cleaning and disinfecting agents.
  • Weather conditions including extreme heat, cold and storm conditions.

Specific training and procedures designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection will be provided.

The use and understanding of a variety of personal safety equipment is mandatory.

The Elephant Manager, as with any employee of the zoo, is required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

Use of hands, fingers, tools or controls.
Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch and talk or hear.
Routinely lift and/or move more than 50 pounds.
Exposure to wet surfaces and slippery surfaces.
May be required to wear a face mask and or other personal protective equipment for long periods of time.
Depending on assignment, exposure to the elements can be expected.

POSITION TYPE AND HOURS OF WORK

  • Full time
  • Weekdays and weekends required with occasional evening and holiday work.
  • Will be included in the “Manager on Duty” schedule.

Interested candidates should complete an online application.

Part-Time Rides and Attractions Operator

SUMMARY

The Ride/amusement Operator is responsible for the safety and maintenance of their assigned amusement/ride.  Responsibilities also include providing safe, friendly service while operating one of the Zoo’s rides/amusements.

ESSENTIAL FUNCTIONS

  • Provide excellent customer service at all times to guests and staff.
  • Completes daily cleaning and basic maintenance checks on ride/attraction prior to Zoo opening. Reports any problems that would lead to unsafe operations to supervisors.
  • If assigned as a Train Operator, maintains all daily, weekly, and monthly checklists for the train and track.
  • Operates the ride/attraction while observing riders and ride to ensure safe operation.
  • Acquires ride tickets from guests and/or checks wristbands. Records rider numbers daily.
  • Assists riders on and off ride/attraction as needed, to include handicapped/wheelchairs if applicable.
  • Acknowledges guest questions regarding basic zoo information and daily schedules and answers appropriately. Seeks answer if unknown to operator.
  • Attains a basic knowledge of membership packages/benefits for encouraging memberships.
  • Monitors and responds to inappropriate or unsafe guest behavior. Determines severity of behavior and contacts appropriate management to implement emergency plan.
  • Conducts and maintains daily checklists for designated area including, but not limited to: operation of, maintenance of, and cleaning of ride/attraction.
  • As an Ambassador of the Zoo, projects professionalism in behavior, speech, appearance, and radio communications at all times.
  • Entertains guests during ride/amusement by following assigned scripts determined by the ride/amusement.
  • Other duties as assigned

QUALIFICATIONS

  • High School Degree or GED, College preferred.
  • Must be at least 21 years of age.
  • Presentation skills helpful.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for guest interactions and completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must be First aid/CPR certified, or willing to become certified.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee should expect:

  • Use of hands, fingers, tools or controls.
  • Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear.
  • Routinely lift and/or move up to 50 pounds.
  • Exposure to wet surfaces.
  • Depending on assignment, exposure to the elements can be expected.

SAFETY ANALYSIS

The Ride/amusement Operator position is impacted by hazardous exposures common to retail operations as well as public safety in an outdoor environment.  Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.

The Ride/amusement Operator is responsible for following safety policies and procedures for their areas and to make any recommendations to the Operations Manager as necessary.

The use and understanding of a variety of personal safety equipment is mandatory.

The Ride/amusement Operator, as with any employee of the zoo, is required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.

POSITION TYPE AND HOURS OF WORK

  • Full time or part time
  • Weekdays and weekends required, occasional evening hours (during special events) and holidays.

To apply please complete an online application and attach a current resume.

 

Full-Time Maintenance Technician

SUMMAR

Work involves executing projects to maintain, repair or construct facilities at the Birmingham Zoo. Work assignments are received through work orders, observation and meetings. Work is evaluated through meetings, budget, time constraints and results achieved.

ESSENTIAL FUNCTIONS

  • Performs preventative maintenance; responds to trouble calls and work orders, inspects buildings and equipment; implements repairs, maintenance and installation as needed or assigned.
  • Depending on skill set, is involved in routine maintenance involving electrical, HVAC, carpentry, auto repair, welding, plumbing, concrete work, and construction.
  • Performs routine maintenance on the train and carousel.
  • Maintains maintenance logs as directed.
  • Completes engine repairs.
  • Completes all work orders as directed.
  • Utilizes and/or operates vehicles such as trucks and construction vehicles.
  • Utilizes the following materials: blueprints, calculator, computer, general office equipment, hand-tools, and power equipment.

QUALIFICATION REQUIREMENTS

  • High School Diploma or GED — some College or degree preferred.
  • Five (5) or more years of field experience within a building trade or related skill set.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have basic competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years) as well as a valid Alabama Commercial Driver’s License.
  • Must provide documentation of current, negative TB test within the last year.

To apply please complete an online application and attach a current resume.

The Birmingham Zoo is an Equal Opportunity Employer and drug-free facility.