Birmingham Zoo
  • Today's Regular Hours: 9:00 a.m. to 4:00 p.m.

Visitor Info

Behind-the-Scenes Encounters

Behind-the-Scenes Encounters

Get wildly connected at the Birmingham Zoo with our Behind-the-Scenes Encounters!  You can get close to and meet our animals, all while learning from the Zoo’s expert Animal Care Professionals. Encounters include a tour of behind-the-scenes animal areas, time to ask the experts any questions you have, and more. These experiences can only be had at the Birmingham Zoo and will build memories that last a lifetime!



Red Panda Encounter

Saturdays @ 1:15pm
Sundays @ 10:30am

In this popular and returning encounter, you will have a chance to meet our resident Red Panda pair, Parker and Sorrel. Guests will get a behind-the-scenes look at the Predator Building and learn how the Birmingham Zoo is working to care for animals here and in the wild!

Members  $50 per person
*Members will need to register or sign-in at the top of  the registration page to access member discounted pricing.

Non Members  $65 per person


**Please note: experiences may be changed or cancelled in order to maintain the health and well-being of our animals–our main focus at the Birmingham Zoo. Any tours that are cancelled will be refunded or rescheduled.

Registration Information

  • CAPACITY  All encounters are intimate experiences for groups of 6 or fewer.
  • ADMISSION  Zoo admission is not included in your Behind-the-Scenes Animal Encounter registration.
  • AGES  Children ages 5 and up are welcome for all Encounters, 12 and under must be accompanied by a paying adult.
  • CHANGES  Encounter purchases are non-refundable. 24-hour advance notice is required for any changes to your purchase or to reschedule your Encounter. Encounters that are missed without prior notification will not be rescheduled.  Any program involving our resident animals is subject to change or cancellation based on the animal’s needs or severe weather. However, every effort will be made to offer alternate areas or reschedule experiences. Tickets may be purchased on-site up to an hour prior to the Experience.  Any tours that are cancelled will be refunded or rescheduled.
  • ACCESSIBILITY  All Behind-the-Scenes Encounters require entering working areas of the Zoo that may not be wheelchair-accessible. Please let us know of any sensory or accessibility needs that need to be accommodated by calling the Education Department at 205-397-3877 or email